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Sanctuary Luang Prabang Hotel

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Sanctuary Luang Prabang Hotel
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361 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Reviewed 1 week ago via mobile

We booked the sanctuary v last minute during new year celebrations and were not disappointed. Lovely room with spacious balcony overlooking the pond, great helpful staff (kindly found us a tuktuk to take us to our next hotel during water throwing chaos and asked driver to pull down plastic sides to try to protect us!) and lovely Laos massage. We...

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Helpful?
1Thank Kate C
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, Thank you very much for your interest in Sanctuary Luang Prabang Hotel and the glowing review that you posted on us: It has made our day. We are delighted that the charm of our hotel with its traditional architecture and UNESCO World Heritage, its environment with its exotic garden, services and facilities have given you complete satisfaction. Indeed,...

Reviewed 2 weeks ago via mobile

Hello, we stayed in this really beautiful Hotel in the beginning of April. The hotel is in very good conditions with a beautiful garden like an Oase. Moreover, the breakfast is unbelievable. The stuff is remarkable polite and helpful for Tour planing and organizing:) The morning before we left we did the elephant tour and wanted to shower. They offered...

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Helpful?
1Thank Timon H
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, we wanted to thank you for your kind comment posted on Tripadvisor: it has made our day. We are pleased to hear that you have enjoyed your stay with us and that we have met your expectations. Remembering it is fundamental for us to satisfy our guests. Moreover...

shanghai
Reviewed 2 weeks ago

Absolutely worth the price: great location, clean and simple rooms, beautiful architecture rich of wood, excellent breakfast buffet, never busy restaurant, super-friendly staff. The only complaint I have is that the wifi signal is very weak in the room.

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Helpful?
1Thank ffrige
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire team Sanctuary Hotels and Resorts we wanted to thank you for your interest in the Sanctuary Luang Prabang Hotel. It is very pleasant for us to read such a good comment. We are delighted to have been able to bring you satisfaction. Remembering it is fundamental for us to satisfy our guests, we...

England, United Kingdom
Reviewed 3 weeks ago

Expected more from a hotel of this standard. The Location is good just a short walk from the night market and the External Buildings and grounds are all beautifully kept. The rooms however are very small with limited hanging space or a space for storing a suitcase without tripping over it. We were originally put into a room at the...

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Helpful?
Thank Jongleurgirl
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear guest, Thank you very much for your interest in our hotel, and the review that you posted on us. My team and I are sorry to hear that we failed to meet your expectations. We will do our best to improve our service. For this, I am personally committed to convey the purpose of your inconvenience to the department...

London
Reviewed 4 weeks ago

As with anything in life, there are pros and cons. Pros: - I got one of the premium rooms on the second floor and it was a good idea. - Hotel looks very beautiful. The breakfast by the small lake was very peaceful. - The hotel is very quiet and has a romantic feel to it. 70% of the tourists...

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Helpful?
Thank Paolo R
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, we wanted to thank you very much for your interest in our hotel, and the glowing review that you posted on us. We are delighted to have been able to bring you satisfaction. It is fundamental for us to satisfy our guests and we do our best to...

Wien
Reviewed 22 March 2017

Hotel is in a great location near the city center and the night market with a beautiful garden and a pond in the middle. Rooms are comfy, small, but nice decorated and most of them have a balcony looking over the pond. There is nearly no space for your personal belongings as the wardrobe is quiet small. Also the bathroom...

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Helpful?
1Thank iweber13
Sanctuary Hote... L, Assistante Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear guest, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are very disappointed not to have been able to bring you satisfaction concerning breakfast. We sincerely believed to have a wide enough range to satisfy everybody’s taste. Indeed, we offer breakfast to satisfy Westerners...

Winnipeg, Canada
Reviewed 10 March 2017

Wonderful staff, delicious breakfast, lovely courtyard! Sanctuary is conveniently located in the center of Luang Prabang and within walking distance of most places. The staff were very accommodating and it was an absolute pleasure to spend 10 days at this hotel. Highly recommend!

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Helpful?
1Thank Elly_M_S
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. The charm of the Sanctuary...

Reviewed 10 March 2017 via mobile

We stayed here only one night because i messed the other hotel reservation and our flight , so we had to find a hotel for one night and it was a very lucky find The hotel is new and pleasant with lovely pond in the middle and luttle terrace for every room. The breakfast was great, I did not expect...

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Helpful?
Thank tania s
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. We would like to say you thank you for your kind comment about our breakfast. Indeed, your satisfaction is also ours so we...

Beaconsfield, United Kingdom
Reviewed 10 March 2017

Luang Prabang is a pretty laid-back town, but still the Sanctuary Hotel offers an ideal place to retreat to at the end of a hot day exploring monasteries or sights. The traditional buildings are located around a beautiful pond, and set back off the road ... so the whole place has an air of calm and relaxation. All rooms for...

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Helpful?
1Thank Richard C
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. Indeed, your satisfaction is also ours so we do our best to provide you the best services possible. The charm of the Sanctuary...

Anchorage Alaska
Reviewed 1 March 2017

We walked up to this hotel without a reservation and the front desk staff greeted us with smiles and were very helpful arranging a room for us. The Deluxe room overlooking the pond was super clean and comfortable. Plastic bottles of water, tea/coffee and hot water kettle were provided. Rooms this good for a decent price are difficult to find...

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Helpful?
1Thank fastawake
Sanctuary Hote... L, Assistant Sales & Marketing at Sanctuary Luang Prabang Hotel, responded to this review

Dear customers, On behalf of the entire Sanctuary Hotels and Resorts team, I wanted to thank you for your kind comment. It is much appreciated. We are delighted to have been able to bring you entire satisfaction. We would like to thank you for your very positive review of the room and breakfast. Indeed, your satisfaction is also ours so...

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Located in the historic heart of the city of Luang Prabang, halfway between the Mekong and Nam Khan River, the Sanctuary Hotel is a haven of peace on the edge of the peninsula, close to the night market with its typical streets, temples and restaurants.The Sanctuary Hotel is built around listed buildings. Its charm, its traditional architecture, exotic garden make it a privileged holiday resort, calm and serene, yet close to everything. You can easily explore on foot most of the architectural treasures of Luang Prabang, the historic capital of Laos, the Mecca of Buddhism, inscribed on the World Heritage List of UNESCO.Sanctuary Hotel, Luang Prabang, a garden in the heart of the city. ... more   less 

Additional Information about Sanctuary Luang Prabang Hotel

Address: Kitsalat Road | Ban Aham, Luang Prabang 0600, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $61 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sanctuary Luang Prabang Hotel 3*
Number of rooms: 30
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Luang Prabang Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sanctuary Luang Prabang Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose the second floor. Nice view from the balcony.”
evelinh2014, 2 Feb 2017 | Read review
“Ask for a room not in he main front building - too noisy; rooms in the back overlooking the lily pound are great”
JeannieD_12, 26 Jan 2017 | Read review
“Try the rooms on the ground floor, preferably opposite the pond”
  • the beds with inconvenient platforms on the side.
  • the beautiful pond
  • Open cupboard, was nice
809anujav, 31 Dec 2016 | Read review
“Take rooms on the back side.”
Feetonthemove, 30 Dec 2016 | Read review
“My room was overlooking the main street and it was still very quiet, there are rooms overlooking the garden and lotus ponds.”
jeg269, 20 Nov 2016 | Read review
5 of 5