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Satri House

Travellers' Choice award winner
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Satri House
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494 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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Bristol
Reviewed yesterday NEW

We booked to stay here for the final four nights of our trip to Vietnam and Laos. We had been hoping for a quiet and peaceful place to rest after sight seeing. Across the road from the hotel is a public field/park and all the time we were there, a fair was taking place, with extremely loud music, mostly karaoke....

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Helpful?
Thank RufusZach
Kent, United Kingdom
Reviewed 2 days ago NEW

We stayed at Satri house for 3 Nights a few weeks ago. It is the most outstanding hotel I think we have ever stayed in, everything about it is beautiful our room, the surroundings, the food, the staff(nothing was to much trouble) I wanted to live there!!. Our room was tucked away in a corner with its own little courtyard...

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Thank 888vivien64
Lamphoune V, General Manager at Satri House, responded to this review

Dear 888vivien64, Thank you for the outstanding review and thank you for your stay at Satri House! We will keep your missing piece till your return to us hopefully in a near future :) A big thank you on behalf of all the staff Giovanni T.

Reviewed 1 week ago NEWvia mobile

Everything was impeccably done, from the service to the decor to the food. The hotel itself is stunning, and every nook and cranny is perfectly curated- it must be an interior designer's dream. Everyone who worked at the hotel, from the front desk staff to the manager, were incredibly gracious and welcoming. Truly one of the most incredible places I've...

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Helpful?
Thank Rachel R
Lamphoune V, General Manager at Satri House, responded to this review

Dear Rachel R Your review made my day and I am very pleased you enjoy Satri House Hotel to this extend, you deliver me the WOW factor instead of us delivering to you :) Our team is working hard to deliver a memorable experience to our guest providing as much as possible personalized service, more innovations are on the way....

Esher, United Kingdom
Reviewed 1 week ago

The Satri House is situated a short walk from the centre of Luang Prabang in a quiet area so ideal to experience the quiet atmosphere of this wonderful town. A converted colonial house, Satri has two pools (one a lap pool) two sitting/sunbathing areas, full restaurant facilities and a separate cocktail bar. There is art everywhere including a whole wall...

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Helpful?
Thank DerrickJS
Lamphoune V, General Manager at Satri House, responded to this review

Dear Derrick JS, Thank you for stay with us and thank you for your kind review, I will pass on the compliments to them all. We strive for personalized service keeping in mind that each and every guest has different preferences and we should be able to satisfy, as much as possible, all of our guests individually. More innovations in...

San Francisco, California
Reviewed 1 week ago

This is an outstanding small boutique hotel off beaten bath in LPQ. The devil is in the detail of every aspect of its modern colonial design aesthetic. I loved the wonderful restaurant offering both Cambodian and French cuisine (The gazpacho is amazing). And BTW, the Satri offers all the extras you'd expect; comfy beds, strong reliable WiFi, pool, free bikes,...

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Helpful?
Thank Jeff W
Lamphoune V, General Manager at Satri House, responded to this review

Dear Jeff W, I like to thank to first of all for your stay with us and for your kind review on behalf of all the staff of Satri House. Additional services and details are on the way, we look forward to host you again in a near future and make your experience with us even more memorable With kind...

London, United Kingdom
Reviewed 2 weeks ago via mobile

What a super hotel. The moment you arrive you can tell the place has style. The staff are very welcoming (Keo was particularly helpful) and if you book through Mr and Mrs Smith you get a free massage. The spa is great with all treatments reasonably priced. The common areas are decorated very nicely - makes you feel like it's...

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1Thank Steven B
Lamphoune V, General Manager at Satri House, responded to this review

Dear Steven B, Was a pleasure to host you both at Satri House, we do look forward to see you again in a near future! I will pass on the comment to all the staff and will thank Keo for his well done job. Thank you again Giovanni T.

Ottawa, Canada
Reviewed 3 weeks ago via mobile

Satri House in Luang Prabang is a terrific hotel. Colonial architecture and Indochinese furnishings are lovely, and the placement of Buddhist and Hindu statuary throughout the grounds provides serenity. The rooms are spacious, pool is a lovely area, and the restaurant is especially good. The staff are very helpful and friendly. Top notch!

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1Thank PJWOttawa
Lamphoune V, General Manager at Satri House, responded to this review

Dear PJW Ottawa, On behalf of all our staff I like to thank you for your comments. We are pleased you enjoyed your stay with us and hope this was a memorable experience for you. We do look forward to host you again in a near future. With kind regards Giovanni T.

Luxembourg City, Luxembourg
Reviewed 3 weeks ago via mobile

Nice little hotel well located in luang prabang. The rooms are clean and well equiped. The food and cocktails are very good. Unfortunately all though the staff is very nice and caring it lacks of quality service that you could expect from a high end luxury hotel. The spa was a let down. There was a very strong smell of...

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Helpful?
Thank Mart J
Lamphoune V, General Manager at Satri House, responded to this review

Dear Charming, On behalf of the all team I like to thank you for your feed back and for taking your time to write the review. I am the new general manager, just started this month and I am very keen to improve service in all area of the hotel. Is very valuable for me to have your feed back...

Knutsford, United Kingdom
Reviewed 3 weeks ago

First the good points. Satri House is a lovely place to stay. Our room was large and comfortable and kept beautifully clean by the attentive housekeeping staff. The gardens and pool area are also very well maintained. We stayed 5 nights and for the most part had an enjoyable time. We dined well at the restaurant on several nights and...

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Helpful?
Thank LoveFrenchWine
Lamphoune V, General Manager at Satri House, responded to this review

Dear LoveFrenchWine, Thank you for your kind review and your comments. My name is Giovanni and I am the new general manager here at Satri House. I will make treasure of your notes and try my best to improve concierge skills first of all... On regards of the wedding I guess will be a hot potato for me and an...

Liversedge, United Kingdom
Reviewed 4 weeks ago

We stayed here for 3 nights ( A group of 4 in 2 luxury rooms ) The staff were.delightful and could not do enough for us. The rooms were large, spacious, spotless and very comfortable. During 17 nights in Asia, this was definitely our favourite property and we would not hesitate to recommend it to fellow travellers.

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Helpful?
Thank Tim R
Lamphoune V, General Manager at Satri House, responded to this review

Dear Tim R, Thank you for taking the time to place a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance to us since it enables the hotel to promptly take corrective actions in case of deviations from established rules. We are delighted to read that you have thoroughly enjoyed your stay...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $151 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Satri House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think the modern rooms may be furthest from the noisy bar but check with management.”
 of 5 bubbles LoveFrenchWine, 28 Feb 2017 | Read review
“Choose 2nd floor as noise travels on wood floors”
 of 5 bubbles P4434YPtimr, 21 Feb 2017 | Read review
“All rooms are good. No elevator due to this being a UNESCO building but staff carries all the luggage up to your room.”
 of 5 bubbles 753sherit, 19 Feb 2017 | Read review
“too many mosquitoes everywhere.”
 of 5 bubbles FCQB, 8 Feb 2017 | Read review
“We made no requests for a special room and were quite pleased with the hotel's choice for us.”
 of 5 bubbles wellpoot, 1 Feb 2017 | Read review
5 of 5
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