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Satri House

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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522 Reviews from our TripAdvisor Community

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Showing 390: English reviews
princeton
Reviewed 3 February 2016

This is a lovely charming hotel located on the outskirts of town. This makes it quite easy to walk into the center ( or bike, they have free bikes) without the congestion of the town. It is filled with gardens, a lovely pool and lotus pond. Just beautiful. They did have a problem with their smoke alarm going off in...

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Thank babsprinceton
Lamphoune V, General Manager at Satri House, responded to this review

Dear Babsprinceton, Thank you for having taken the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests' feed back is of utmost importance as it enables us to take corrective action fairly quickly whenever needed. We are thrilled to read that you seem to have thoroughly enjoyed your stay with us even though...

massachusetts
Reviewed 1 February 2016

set in a residential neighborhood (roosters crowing, wood cooking fires), the hotel has lovely, serene grounds, spacious nicely appointed rooms (a bit rustic, but "nice" rustic), two well kept pools, and a friendly staff genuinely willing to please. a special thanks to Navi who was extremely attentive to my wife while she was a bit under the weather. a note...

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Thank jandsboston
Lamphoune V, General Manager at Satri House, responded to this review

Dear Jandsboston, Many thanks for having taken the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests' feedback is of utmost importance to us as it enables us to correct potential wrong doings relatively quickly. We are thrilled to read that you have enjoyed your visit and have relayed your positive comments regarding...

Bangkok, Bangkok, Thailand
Reviewed 31 January 2016

4 fabulous nights at Satri House. Comfortable, extremely peaceful! Satri House is a distinctive, beautiful property with an understated luxury. The hotel is filled with incredibly tasteful antiques and arts. The property itself sprawls over several buildings, ponds, and pools, imbuing it with a great sense of wonder. Both pools are fantastic, and the Deluxe Room I had included a...

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1Thank Dante57
Lamphoune V, General Manager at Satri House, responded to this review

Dear Dante57, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance to us as it enables us to promptly rectify potential shortcomings and to commend our associates for a job well done whenever applicable. We are delighted to read that you seam to...

Zurich, Switzerland
Reviewed 23 January 2016

Excellent in every way! Top in quality of the rooms decorated with local and colonial furniture, the staff is helpful, the spa was really agreeable, the restaurant is top even if the staff is still lacking a bit of experience in the way of taking orders. For sure, this will be the place I will go back to next time...

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2Thank TripleS-Seoul
Lamphoune V, General Manager at Satri House, responded to this review

Dear TripleS-Seoul Zurich, Switzerland Thank you for having taken the time to write a review on Trip Advisor following your recent visit at SATRI House. Guests comments are extremely important to us since they help us addressing potential issues fairly promptly. We are delighted to learn that you have enjoyed your stay with us and appreciated the collection of antiques...

Bangkok, Thailand
Reviewed 23 January 2016 via mobile

What a place! It resembles a "Mini Raffles Hotel" with a great eye for details, wonderful staff, very accommodating management and great food. The deco of this hotel is second to none, not necessarily always practical but pleasing to the eyes wherever u look, its a bit like an art gallery where you're allowed to live in. Breakfast is fantastic...

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1Thank London D D
Lamphoune V, General Manager at Satri House, responded to this review

Dear London D D, Many thanks for having taken the time to express your view on Trip Advisor following your recent stay at SATRI House. Guest's feedback is of paramount importance to us as it enables us to rectify potential wrong doings fairly promptly. We are delighted to read that you have thoroughly enjoyed your visit and we appreciate the...

canada
Reviewed 21 January 2016 via mobile

We asked for a quite room when booked the hotel, but the room No 721 close back lane & we have been told it is a quite neighborhood. But unfortunately it was super noisy during the night , about 20 local People have parties just outside the window from 8:30pm until midnight. They were singing loudly & the music was...

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Thank Mei S
Lamphoune V, General Manager at Satri House, responded to this review

Dear Mei S. Canada Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests comments are of paramount importance to us as it enables us to promptly rectify potential errors or wrong doings. While booking SATRI House there is no need to specify the need for a quiet room...

New York City, New York
Reviewed 14 January 2016

We stayed here via Smith Hotels which I highly recommend. The most important thing was the staff. They were our first encounter with the Laos people. They are kind, look you softly in the eye, and slow you down - in a very good way immediately. This is a quiet and refined hotel. The breakfasts are amazing. Croissants to die...

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2Thank ayty
Lamphoune V, General Manager at Satri House, responded to this review

Dear Ayty, New York City, New York Thank you for having taken the time to write a review on Trip Advisor following your recent stay at SATRI House. We give a lot of importance to guests feedback as they are a prime way to rectify potential wrongdoings. We are thrilled to see that you have enjoyed your visit and appreciated...

Reviewed 12 January 2016 via mobile

The service at this hotel is incredible. They even have an onsite guest experience manager. We were a little disappointed with our room at first simply because Expedia described it as having a private balcony and pool view and our room did not. We checked with reception whether we had the right room and showed them the description of the...

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2Thank Hayley M
Lamphoune V, General Manager at Satri House, responded to this review

Dear Hayley M, Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests comments are of utmost importance to us as they represent the best tool we have to correct potential shortcomings. We are sorry to hear of the mishap that occurred with your room and will see...

Icking, Germany
Reviewed 7 January 2016

My daughter and I spent five nights at Satri House just before Christmas. It is a lovely hotel, built with good taste and respect for local architecture, design and landscaping. On the estate of a former Prince's palace that still stands at its centre, new buildings have been added with such workmanship that you would not know they are recent....

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1Thank Maria B
Lamphoune V, General Manager at Satri House, responded to this review

Dear Maria B, Many thanks for having taken the time to write a review on Trip Advisor following your December stay at SATRI House. Guest feedback is of utmost importance to us as it enables us to rectify fairly quickly potential short comings. We are thrilled to read that you seem to have thoroughly enjoyed your stay with us. SATRI...

Singapore, Singapore
Reviewed 6 January 2016 via mobile

We spent four nights here and found Satri House to be full of character and charm. Interesting little libraries full of fascinating items, and gardens filled with lovely statues. We had the good fortune of welcoming 2016 here and had such a great time. The food was excellent and the pale yellow dining room is very pretty. The service was...

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1Thank intrepidgirlLondon
Lamphoune V, General Manager at Satri House, responded to this review

Dear IntrepidgirlLondon, Thank you for having taken the time to write a comment on Trip Advisor following your recent New Year's stay at SATRI House. Guest comments are extremely important to us since they enable us to take prompt corrective actions wherever needed. We are thrilled to read that you have enjoyed your visit and that the charms and character...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $151 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Orbitz, Booking.com, Agoda, Cheap Tickets, Priceline and HotelQuickly so you can book your Satri House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#9 Luxury Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the room in Building 6 and on upstair”
, 4 May 2017 | Read review
“Room 122 had a noisy air-con unit”
dimsumdolly, 2 May 2017 | Read review
“Ask for a room away from the air conditioning towers and also not near where the cleaners gather”
carolinel994, 1 May 2017 | Read review
“I think all the rooms are individual and charmingly furnished”
376judil, 11 Apr 2017 | Read review
“Rooms on 2nd floor away from roads”
Charmaine_Ezra, 25 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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