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Traveller (506)
Room & Suite (301)
Dining (75)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(31 reviews)
“royal residence”(10 reviews)
“junior suite”(16 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
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Reviews (644)
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352
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6
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All reviewsbeautiful hotelroyal residencejunior suiteantique furniturenight markettuk tukpoolside barseparate toilethomemade jamsold colonialboutique hotelan oasislao dishesin townfour poster bedlush gardenspool side
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121 - 125 of 483 reviews
Reviewed 3 March 2017 via mobile

Satri House in Luang Prabang is a terrific hotel. Colonial architecture and Indochinese furnishings are lovely, and the placement of Buddhist and Hindu statuary throughout the grounds provides serenity. The rooms are spacious, pool is a lovely area, and the restaurant is especially good. The...More

1  Thank PJWOttawa
Response from Lamphoune V, General Manager at Satri HouseResponded 3 March 2017

Dear PJW Ottawa, On behalf of all our staff I like to thank you for your comments. We are pleased you enjoyed your stay with us and hope this was a memorable experience for you. We do look forward to host you again in a...More

Reviewed 2 March 2017 via mobile

Nice little hotel well located in luang prabang. The rooms are clean and well equiped. The food and cocktails are very good. Unfortunately all though the staff is very nice and caring it lacks of quality service that you could expect from a high end...More

Thank Mart J
Response from Lamphoune V, General Manager at Satri HouseResponded 2 March 2017

Dear Charming, On behalf of the all team I like to thank you for your feed back and for taking your time to write the review. I am the new general manager, just started this month and I am very keen to improve service in...More

Reviewed 28 February 2017

First the good points. Satri House is a lovely place to stay. Our room was large and comfortable and kept beautifully clean by the attentive housekeeping staff. The gardens and pool area are also very well maintained. We stayed 5 nights and for the most...More

Thank LoveFrenchWine
Response from Lamphoune V, General Manager at Satri HouseResponded 1 March 2017

Dear LoveFrenchWine, Thank you for your kind review and your comments. My name is Giovanni and I am the new general manager here at Satri House. I will make treasure of your notes and try my best to improve concierge skills first of all... On...More

Reviewed 21 February 2017

We stayed here for 3 nights ( A group of 4 in 2 luxury rooms ) The staff were.delightful and could not do enough for us. The rooms were large, spacious, spotless and very comfortable. During 17 nights in Asia, this was definitely our favourite...More

Thank Tim R
Response from Lamphoune V, General Manager at Satri HouseResponded 23 February 2017

Dear Tim R, Thank you for taking the time to place a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is of paramount importance to us since it enables the hotel to promptly take corrective actions in case of deviations...More

Reviewed 19 February 2017

Satri House in Luangprabang is centrally located. It's a very quaint hotel, first class with lovely rooms and a very, very accommodating staff. Customer service is excellent. Would highly recommend this hotel! Though the hotel is old, all the rooms, courtyards, restaurants, etc. have all...More

Thank Sheri T
Response from Lamphoune V, General Manager at Satri HouseResponded 21 February 2017

Dear Sheri T, Many thanks for having taken the time to post a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it is the best mean we have to rectify mistakes or...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$111 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$111 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (506)
Room & Suite (301)
Dining (75)
Pool & Beach (75)
Amenities (30)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Penny W
October 23, 2017|
AnswerShow all 3 answers
Response from Robert B | Property representative |
Dear Penny W, I will prefer you send us a mail for this kind of inquiry, you can contact us at the info mail Thank you Giovanni Tebano
0
Votes
ktrupta
September 11, 2017|
AnswerShow all 3 answers
Response from Robert B | Property representative |
Good monrning from Satri House, Thank you Peggielv for the recommendation appreciated :) To ktrupta, we are family friendly and on request we can also provide baby sitting service. We do have many families with kids on... More
0
Votes
Room Tips
"The suites are fantastic"
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"My room 122 was the middle room. Very slightly smaller than the 2 rooms either side, but with a bigger..."
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"Just ask the best room"
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"ask for a quiet room in the back"
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