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Satri House

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438 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Massachusetts
Reviewed 7 January 2015

The room at Satri House was quite pretty and large, however there appeared to be no clear path to reach the room. Getting there involved walking on a narrow path right by other guests’ windows and through a garden on raised stones, which was somewhat treacherous, particularly at night with a light shining up directly into your eyes. There was...

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Helpful?
Thank esilanna
Lamphoune V, General Manager at Satri House, responded to this review

Dear Esilanna, Berkley Thank you very much for sending your feed back on Trip Advisor with regards to your recent stay at SATRI House over the New Year period. Direct guest comments are the best tool to rectify wrong doings and improve service quality where needed. The hotel lay out was designed in order to give a maximum of privacy...

California
Reviewed 4 January 2015

The building itself and the decorations are indeed quite beautiful. Other than that the hotel is a disappointment. The layout is difficult to navigate and some of the rooms are either up steep stairs or down narrow paths. The bathrooms are large but set up with poor quality fixtures and poor design. The shower has a step in it making...

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4Thank WorldTravelerJJ
Lamphoune V, General Manager at Satri House, responded to this review

Dear World Traveler JJ California, Thank you for taking the time to write a comment on Trip Advisor following your stay at SATRI House over the recent New Year period. Guests feed back is of paramount importance to us and we were sorry to read that your stay was a disappointment. SATRI House is usually praised for its colonial architecture...

Stockholm, Sweden
Reviewed 4 January 2015

Satri House is a very personal and tasteful hotel. Its "only" a 4 star hotel, but still has all you can ask for. Hotel and personel are all fantastic. Best value for money I have had in a long time. Highly recommended.

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Thank CA R
Lamphoune V, General Manager at Satri House, responded to this review

Dear CA R from Stockholm Many thanks for having posted a review about SATRI House on Trip Advisor. We are delighted to read that you enjoyed your stay and the personal collection of items displayed throughout our property. Our team is always kept informed of our guests feed back and we will not fail to mention the good comment you...

Singapore, Singapore
Reviewed 1 January 2015

My husband and I stayed at Satri House for 5 nights starting on Christmas day. I have to say this is the first time I've been at a hotel and walked around taking pictures of the little details -- i just couldn't get over all the lovely fine touches. We stayed in room 422, which oozed charm. My husband is...

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1Thank rajithavinnakota
Lamphoune V, General Manager at Satri House, responded to this review

Dear rajionthereddot, Many thanks for having taken the time to write a thorough review of SATRI House on trip advisor, your genuine feed back is appreciated. We are very happy to read that you enjoyed your stay in one of the SATRI suites and all the little details that make SATRI House so different. Your comments about lunch, dinner as...

Cincinnati, Ohio
Reviewed 22 December 2014

Loved this little sanctuary away from the hustle and bustle of Luang Prabang - but close enough to get to the night market and most everything else in 5+ minutes. Lots of lovely sitting areas, nice grounds, beautiful antiques and local flavor. We stayed here 4 nights and felt like we were the only ones here for the 1st 2...

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1Thank Ingrid J
Lamphoune V, General Manager at Satri House, responded to this review

Dear IngridJones 71, Many thanks for writing such nice comments about SATRI House on Trip Advisor. We are delighted to read that you thoroughly enjoyed your stay and your comment will be relayed to the entire team. It is always rewarding to see that the little details are appreciated as we strive to fulfill guests need and do try to...

Singapore, Singapore
Reviewed 22 December 2014 via mobile

Loved the place. Very well kept and run. A bit far from town about 6 mins in a tuk tuk. Our original room had too many mosquitoes so they upgraded us to a larger room. Only issue is breakfast selection is very small but quality is great. Staff is very accommodating.

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Thank Smart_Traveler_333
Lamphoune V, General Manager at Satri House, responded to this review

Dear Smart traveler from Singapore, Thank you for posting a review on Trip Advisor. We are glad to read that you enjoyed you stay at SATRI House and appreciated our team. We have noted your comment related to the mosquitoes and shall do our utmost to decrease the problem, particularly on the ground floor rooms. For the time being, we...

Singapore, Singapore
Reviewed 15 December 2014

It felt like we were the only people staying here on the weekend. We knew at breakfast time we weren't but it just felt so quiet! Definitely a peaceful and secret spot away from the busier part of town. Agree with some other comments there is no buffet at breakfast and what is on offer is more than sufficient for...

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Thank Ben K
Lamphoune V, General Manager at Satri House, responded to this review

Dear Ben K, in Hanoi Thank you for visiting us at SATRI House Luang Prabang and for posting your valuable feed back! Even when the House is full, the configuration of our "retreat" renders it even more exclusive and private and we trust that you liked it. Thank you for commenting about our breakfast served "a la carte" and for...

San Francisco
Reviewed 11 December 2014

Satri House is a the turn of the last century residence of a Laotian Prince. Beautifully appointed (antiques / semi-antiques abound), and excellently maintained it close to downtown, but not too close to the noise and bustle (about a 15-20 minute leisurly walk from the downtown area). The rooms are spacious and warmly inviting, and our balcony had a day-bed...

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Thank Hayrose
Lamphoune V, General Manager at Satri House, responded to this review

Dear Hayrose in San Francisco, We were delighted to read the very positive comment about Satri House that you posted on trip advisor. It is always a great pleasure to know when guests leave happy and rest assured that your feed-back is shared with our team, especially the nice remarks you made concerning our people and their eagerness to please....

New York City, New York
Reviewed 10 November 2014

This is a really great looking hotel, full of period atmosphere, so you'd be excused if staying here made you fantasize you were a character in a film. The tasteful accessorizing, some of which are antiques, adds to the colonial charm. But none of this would matter if the hotel wasn't comfortable and efficient, and on both counts we give...

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Thank Rick E
Lamphoune V, General Manager at Satri House, responded to this review

Dear Rick E. New York City We were delighted to read the positive comment that you posted on Trip Advisor following your visit at Satri House and apologize for our delayed reply. We are constantly striving to offer our guests the highest level of comfort and service in a "Turn of the Century" architecture building and are happy when we...

Zurich, Switzerland
Reviewed 5 November 2014

First, one needs to know that luxury hotels in Luang Prabang are different from other places in the world. There are no multi-storey international 5-star chains present in this place. And thats absolutely positive. We went to Satri House for the first time. They pick you up at the airport. Service in general is very good. Rooms are spacious and...

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Thank Michael K
Lamphoune V, General Manager at Satri House, responded to this review

Dear Michael K, Zurich Switzerland Thank you for posting a comment on Trip Advisor following your stay at SATRI House Luang Prabang. We are pleased to see that you have enjoyed the House and its service. The architecture truly reflects the style of the original building from the turn of the last century and the many antiques add to the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $195 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor suite but I was woken early by the sound of footsteps on the wooden floor above.”
 of 5 bubbles 101ROD, 25 Oct 2016 | Read review
“I would suggest an upper level room, as the wooden floors seem to be noisey.”
 of 5 bubbles val1053, 13 Oct 2016 | Read review
“Les trois suites de l'ancien palais princier offrent les plus belles prestations”
 of 5 bubbles Guildev-Paris, 23 Sep 2016 | Read review
“Upstairs probably better noise wise as the floor boards creak.”
 of 5 bubbles Marni1973, 13 May 2016 | Read review
“622 was very quiet other than chickens crowing in the surrounding countryside.”
 of 5 bubbles wards885, 10 Apr 2016 | Read review
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