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Holiday Inn Jeddah Al Salam

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Holiday Inn Jeddah Al Salam
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323 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Dubai, United Arab Emirates
Reviewed 4 October 2014 via mobile

Being greeted by an array of inflatable palm trees was not a great start, but opening the room door only to be strangled by the smell of damp was enough for me to retch, the staff were at a loss to assist, I did however get some fruit in a cellophane covered bowl. The hotel needs a full refit, a...

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Helpful?
1Thank Winstone7
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Winstone7, Thank you for taking the time to review your stay with us. Obviously we were alarmed and apologize concerning your experience We assure you that necessary measures have been put in place to address your concerns and hopefully welcome you back to our newly renovated rooms at Holiday Inn Jeddah Al Salam Regards, Management

England
Reviewed 26 September 2014

The staff of the Holiday Inn are as friendly and helpful as is the norm in Saudi Arabia. As for the hotel, it just needs a makeover to bring it back to standard. The rooms show their age, not least in the vast and unnecessary flood of water every time you flush the WC - in a country which is...

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Helpful?
Thank IntrepidTraveller47
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear IntrepidTraveller47 We appreciate your feedback regarding our property. It is unfortunate that you were not satisfied with the room and internet services received during your stay. We appreciate your feedback and we hope that you would give us another chance to meet your expectations next time and to book at our newly renovated rooms to provide you with a...

Manchester, United Kingdom
Reviewed 23 September 2014

Holiday Inn Al Salam has everything a business visitor to Jeddah needs: lovely modern lobby, restaurant, cafe, internet, facilties such as gym, pool, laundry etc. They are all well maintained and the staff are extremely helpful and welcoming. Two things let it down: 1. Price of the food vs quality. I find the food overpriced (120SAR for an evening buffet...

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Helpful?
Thank Ben F
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Ben F, Thank you very much for sharing your reviews on your recent stay with us. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Holiday Inn We assure you that necessary measures have been put in place to address your concerns. Please do not hesitate to contact...

Reviewed 17 September 2014

The hotel is very comfortable But would benefit some modernisation. The restaurant is excellent and particular commendation to staff member Raju, very happy to assist. The staff in general are extremely gracious and very eager to help. I would recommend this hotel. There is a new holiday inn currently being built closer to the airport in Jeddah, perhaps it will...

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Helpful?
Thank Tomtherigger
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Tomtherigger, Thank you very much for sharing your reviews on your recent stay with us. I am very pleased and delighted to learn that you had a pleasant experience during your recent stay . The new Holiday Inn Jeddah gate will open by beginning of December 2014 Please let us know when you plan to visit us again as...

Greater London
Reviewed 16 September 2014

Location is close to Old Jeddah, the customer service is really great (at least was in my case), lot of flight crew seem to prefer this one. The Breakfast is fine, could be a bit better, rooms are large, there is a Gym and a pool as well.

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Helpful?
Thank idealistmind
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Holiday Inn Jeddah Al Salam . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you again at...

Manama
Reviewed 15 September 2014

The service & staff are good, it still has the spirit of a once very good hotel, however, this hotel is overdue for a renovation. The rooms and hallways smell and there is nothing they can do about it. The carpets and furniture, everything apart from the bed itself is dirty. I spent the night just on the bed and...

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Helpful?
Thank zalthawa
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Zalthawa, We appreciate your feedback regarding our hotel. It sounds like we fell below your expectations It is unfortunate that you were not satisfied during your stay. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet your expectations next time and to book...

Reviewed 10 September 2014 via mobile

Really i stayed in it many as im member in IHG group but the hotel need to renew as its old.wi fi is poor..room furniture need to renew also ...i dont know how this hotel belong to IHG group by this service every time go there find that they work to renew but i found nothing new in room but...

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Helpful?
Thank mohamede275
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Mohamede, We appreciate your feedback regarding our property. It sounds like we fell below your expectations. It is unfortunate that you were not satisfied with the property and internet services received during your stay. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet...

Salt Lake City, Utah
Reviewed 5 September 2014

I will definitely stay there again. Given how exotic old Jeddah is, it is nice to step back into the West for the evening, especially after a long plane trip. My room was large, comfortable, cool and functional. I felt like I was in Peoria. Nothing wrong with that given my activities during the day. I was able to get...

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Helpful?
Thank Christian J
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Christian J Thank you very much for choosing to stay at the Holiday Inn Jeddah Al Salam and for sharing your kind feedback. We look forward to welcome you back at our property soon Regards, Management

Jeddah, Saudi Arabia
Reviewed 1 September 2014

My first impressions of this place was excellent, it's warm and welcoming, the bedrooms are of quality and warmth. the décor is fabulously quaint!...my encounters with the staff and management have been nothing but pure friendliness and consideration, one staff member particularly I liked for his friendliness and warmth was Raju. overall the place is brilliant and I would come...

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Helpful?
Thank Yas E
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Thank you very much for choosing to stay at the Holiday Inn Jeddah Al Salam and for sharing your kind feedback. We hope that you would give us another chance to meet your expectations next time and to provide you with a wonderful experience. Sincerely, Management

Reviewed 31 August 2014

Staying at Jeddah's Holiday Inn is like staying at 2 very different hotels, a good one and a bad one. Location: Jeddah is quite a trendy and upscale city, with the exception of its southern area. Which is where the hotel is. This is the worst location possible for a hotel, although convenient for those visiting the industrial city and...

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Helpful?
Thank Aziz90
Ahmed Z, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this review

Dear Mr. Aziz, Thanks for sharing your experience during the last stay, It sounds like we fell below your expectations. It is unfortunate that you were not satisfied with the room stay and hotel location. We appreciate your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to meet...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Located on the commercial center of Jeddah. Five minutes to the Red Sea and the financial area. 40 kms to the international airport and 2 kms to the city center. The nearest hotel in Jeddah to the Holy city of Makkah and 5 kms to the beautiful resorts of the Red Sea. 319 rooms and suites; 11 floor high rise building. ... more   less 

Additional Information about Holiday Inn Jeddah Al Salam

Address: King Khaled Street, Makkah Road | PO Box 6582, Jeddah 21452, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Jeddah
Price Range: $167 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Jeddah Al Salam 3.5*
Number of rooms: 355
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Also Known As:
Holiday Inn Jeddah Al Salam Hotel Jeddah
Jeddah Holiday Inn
Hotel Style:
#6 Best Value Hotel in Jeddah
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Questions & Answers

Questions? Get answers from Holiday Inn Jeddah Al Salam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify renovated room required at check in.”
 of 5 bubbles roryjdoyle, 12 Oct 2016 | Read review
“Take the renovated rooms on higher floor”
 of 5 bubbles vagabond_fella, 11 Oct 2016 | Read review
“Street view!”
 of 5 bubbles AbilioRP, 27 Sep 2016 | Read review
“avoid all rooms that are not renovated”
 of 5 bubbles DrDavid44, 27 Aug 2016 | Read review
“Floor 6 over looking the pool area is good”
 of 5 bubbles travcaine, 20 Aug 2016 | Read review
5 of 5