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Sofitel Dubai The Palm Resort & Spa

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#45 of 540 Hotels in Dubai
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Sofitel Dubai The Palm Resort & Spa
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4,101 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai The Palm Resort & Spa
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Showing 3,074: English reviews
Plymouth, United Kingdom
Reviewed 1 week ago

From the minute you arrive to the minute you leave the staff are friendly & helpful. Hotel was very clean and easy to get around. The free shuttle bus that they offer the malls and city didn't run very often, but still good service. There is plenty of choice in the restaurants for everyone including a couple of buffet style...

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1Thank SFZ71
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear SFZ71, Thank you for taking the time to give us a review on TripAdvisor following your recent stay at Sofitel The Palm, Dubai. We are pleased to hear that you enjoyed your over all experience. We are also glad to hear that you appreciated our restaurants and their diverse offerings, the level of cleanliness of the resort in general...

Reviewed 1 week ago via mobile

What a great hotel. Stayed with my wife and our 1.5yr old, 7 and 9yr old and we all had a wonderful time. Everything about the Sofitel was 5 star from the moment we arrived to when we sadly departed. The buildings are low rise , beautifully designed and the resort well layed out. Quality fixtures and fittings everywhere ....

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1Thank Peteypooface
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Peteypooface, Thank you for posting your review on TripAdvisor following your recent stay at Sofitel The Palm Dubai. We truly appreciate you taking the time to write such a detailed review with great comments and thank you very much for your thoughtful feedback. It gives us great pleasure to know that our products, facilities and services were up to...

Reviewed 1 week ago via mobile

We thoroughly enjoyed our 5 night stay. Staff were very friendly, our room was clean and the hotel amenities and restaurants were great. Highly recommend for families with young kids.

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Thank Craig H
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Craig H, Thank you for taking the time to share your review on TripAdvisor following your recent stay at Sofitel The Palm, Dubai. We are delighted that you thoroughly enjoyed your five nights stay with us. It gives us great pleasure as well to know that you have enjoyed our facilities and the services provided by all our friendly...

A TripAdvisor Member
Standish, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
6 helpful votes
Reviewed 1 week ago via mobile

Spent three nights at Sofitel The Palm 14th to 17th April 2017. Cannot fault the hotel and facilities. All staff very friendly and helpful and the room was spotless with tea and coffee making which was very welcome. The hotel provide free shuttle service to the Malls which we made use of. A very enjoyable stay would not hesitate to...

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1Thank A TripAdvisor Member
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Valued Guest, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm, Dubai. We are delighted to read your review; It has been a true pleasure to look after you and we are very glad that everything was up to your standards and expectations. Your kind acknowledgement of the service...

Reviewed 1 week ago via mobile

This was our 3rd holiday on the Palm and the best so far. We had double birthday celebrations and we chose 2 Friday Brunches to get the parties going. First up was the Porterhouse steak restaurant and the food, drink and staff were amazing. The following week was in The Laguna Lounge which was just a magical seafood and champagne...

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1Thank Neil N
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Neil N, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. It is a pleasure to learn that you thoroughly enjoyed your double birthday celebrations with us. We are extremely happy to read that you had a very enjoyable experience and that both Laguna Lounge and Porterhouse brunch met...

London
Reviewed 1 week ago via mobile

First time in Dubai but been to many Sofitels, entrance to hotel is very grand and it's very imposing from the outside, looks very impressive. The rooms were certainly 5*, lots of space, clean, lovely decor as you would expect and good service (turn down/extra water etc). Outside of the rooms I just don't think this is a 5* resort....

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1Thank GStk
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear GStk, Thank you for taking the time to share your review on TripAdvisor following your recent stay at Sofitel The Palm, Dubai. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Every kind of feedback is important to us, as it...

Reviewed 1 week ago via mobile

Me and my family stayed there during April 2017. The room allocated to us was so beautiful with amazing view of the sea side. Many restaurant options that meets everyone's expectations and a relaxing ambiance despite being very busy during our visit, thanks to the staff. Thank you Sofitel for everything and looking forward to see you all very soon.

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1Thank sana'a w
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear sana'a w, Thank you for taking the time to share your review on TripAdvisor following your recent stay at Sofitel The Palm, Dubai. It pleases us so much to learn that you have found Sofitel the Palm to be a beautiful resort. We are also delighted to read that you appreciated the room allocated to you, the level of...

Lanark
Reviewed 1 week ago

3rd time in Dubai but 1st time at Sofitel (previously stayed at Royal Meridien and Grosvener house). Weather was perfect, you seem to get a better breaze out on the palm than in town. Plus points are rooms - 1 bed apartment is 5 star. Very very clean. Beautiful gardens. Staff fantastic. Only downsides were it was very busy, had...

Review collected in partnership with this hotel
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1Thank scottF8418VW
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear scottF8418VW, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at Sofitel The Palm. We are delighted to learn that you have enjoyed so many aspects of your visit highlighting the apartment allocated to you as well as the level of cleanliness and the food quality in many of our restaurants notably...

Reviewed 1 week ago via mobile

Another awsome stay,, we were treated as royalty and some of the staff remember us from our last visit back in 2015!! How sweet is that . New Lounge bar is open , great vibes. We recommend this resort as a holiday paradise

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2Thank Jojo F
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Jojo F, Thank you very much for choosing Sofitel The Palm again during your visit to Dubai and for taking the time to share your review on TripAdvisor. We are delighted to read that your latest experience was another "Magnifique" stay. Such comments are very encouraging for all of us and enhance our commitment for constant upgrade of our...

Reviewed 1 week ago via mobile

One of the best holiday ever. The resort is amazing, perfectly managed and cared in every thing. Staff is super kind and always ready to help and to make the experience of the guests the best possible. Even if fully booked, I never had the impression the resort was crowded. I will definitely come back. Thank you. Roberto and family

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Thank Roberto S
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Roberto S We are glad that you have made Sofitel The Palm Dubai your hotel of choice this Easter 2017. Thank you for your review on TripAdvisor following your recent stay with us. It gives us great pleasure to learn that you were truly impressed with the level of comfort and standard of service provided by our helpful and...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $239 - $890 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
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Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#15 On the Beach Hotel in Dubai
#33 Spa Hotel in Dubai
#41 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
345 questions
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Leicestershire, United Kingdom
over a year ago
Birmingham, United Kingdom
3 months ago

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Palm View, higher the better. Request Rooms 3157/59/61/63/65/67 for a huge balcony!”
andrewcQ5801RX, 23 Apr 2017 | Read review
“Outstanding, especially for families. but watch out the bill, it increases super fast...”
Geoff458, 20 Apr 2017 | Read review
“Palm view on 3rd floor is nice!”
359philips, 19 Apr 2017 | Read review
“Ask for a high room if you're in a palm view”
Tara1231, 18 Apr 2017 | Read review
“Sea deluxe ”
Chrisadrian, 16 Apr 2017 | Read review
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