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Copthorne Hotel Dubai

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437 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Mashhad, Iran
Reviewed 2 days ago NEWvia mobile

I have been there with my friend for 4 nights Very good location , very close to Deira city center (2 minutes walking) Also near to the train station Good shutels for free To : outlet mall & almamzar beach & ... Outlet mall is a good shopping center for brand with low prices. But thats very far so if...

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Thank Iman A
Nairobi, Kenya
Reviewed 1 week ago

the hotel is centrally and conveniently placed in the city center, with easy access to amenities such as the underground train and various supermarkets. it is in a generally quiet area and thus conducive for rest. The staff are fantastic and always willing to help and they so with a smile. BRAVO Copthorne!

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Thank ngethepm
Barendrecht, The Netherlands
Reviewed 1 week ago via mobile

We stayed here for 4 nights and arrived at 2am. Even this early in the morning we felt welcome at the reception and seated at the desk we where checked in by a very nice gentleman. We where lucky because we got an upgrade to a suite, and even got some free massages ! The hotel is very clean, the...

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Thank Natasja S
Salah ad Din Province, Iraq
Reviewed 1 week ago

I stayed here overnight in October and my stay was nice. The receptionist was polite, attentive and quite helpful. The food in the restaurant was good and the service was exceptional. I look forward to my next stay in January 2017.

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1Thank NiceNasT
Denmark
Reviewed 1 week ago via mobile

I just spent six nights in Copthorne and I highly recommend this hotel. Very good location five minutes walk from Dubai Metro and Deira City Center, where you can hop on the Red Hop On Hop Off Busses, and ten minutes by taxi from Dubai Airport. The rooms are very nice and clean with complimentary bottled water and tea and...

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1Thank 2013Lene
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear 2013Lene, Thank you very much for your kind review. It is a pleasure to read not only how much you enjoyed the hotel and service, but also Dubai and the neighbouring facilities! So glad you were able to participate in the Yoga session we ran as part of our wellness week, and thank you for also recognizing Imran, I...

Singapore, Singapore
Reviewed 1 week ago

1. Small reception area and mostly under-staff, prepare to wait a long time for check in and out. 2. 2 bedroom suite with big pantry, but only 2 cups wilh no other cutlery and a very dirty washing machine. 3. Top floor balcony populated with birds and bird's poo, noisy in the morning. 4. Slow service from house keeping, despite...

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Thank 220leng
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear 220leng, Thank you for taking the time to share your review with us and other travelers. I'm very sorry to read your comments, and while I do not profess to be running the best Hotel in Dubai, believe that (when viewing other feedback also received on TripAdvisor), your stay experience is not reflective of our usual standards. I would,...

Accra, Ghana
Reviewed 2 weeks ago

check in took a while considering our long flight but when we finally got our room it was upgraded for free which kinda made up for the wait. Rooms were clean and comfortable Staffs were friendly location was very good...close to the Diera city center and the metro station and also close to the airport. Our only displeasure was that...

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Thank niiaryee
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear niiaryee, Many thanks for taking the time to submit your review of our property. I am very glad to read that you enjoyed the friendliness of the team, our location and facilities, and I apologise that you were delayed on arrival. Your comment on the room you received has been shared with our Front Office Manager to review as...

Gibsonburg, Ohio
Reviewed 2 weeks ago

We had a long layover in Dubai and were set up with a room at the Copthorne Hotel through our airline, Emirates. The hotel was okay. Our room had two double beds. The room was clean but a little outdated. The staff were fairly friendly. There is no free wifi, you must pay for a certain amount of time and...

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Thank Rebecca F
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Rebecca F, Great to read that you enjoyed your Dubai stopover, and also had the opportunity to visit the city and see the sights. However, it looks like your review may be intended for our Sister hotel, the Copthorne Airport Hotel, in Garhoud. I would suggest that if this is the case, to please take the time to share...

nanango
Reviewed 2 weeks ago

Situated close to Diera City centre and the airport. Easy access to main Dubai tourist sites. Close to Metro station. Staff are friendly and very helpful. Front desk staff are always willing to go out of their way to help. The lovely young man, Ronnie, who serviced my room daily was delightful. Nothing was too much trouble. The hotel has...

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1Thank colleen361
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear colleen361, The team and I appreciate your kind review, especially with the acknowledgement of their friendlineess, and particularly that of Ronnie, our Room Attendant. I look forward to sharing this with him, as his positive personality & sincere level of service can be infectious. Happy to read you also enjoyed our handy location and facilities, and we do hope...

Hong Kong, China
Reviewed 2 weeks ago

The concierge was helpful , but after that just disappointing experiences - most of all the check-in. Whoever trained these people did a terrible job ! Booked a creek view with Kingbed... Got the opposite: backside view and two single beds...

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1Thank tobi483
CHD_DXB, General Manager at Copthorne Hotel Dubai, responded to this review

Dear Tobi483, I am very sorry to read of your the stay experience and understand that our Front Office Manager, Ayad, has already been in direct email contact with you regarding the stay in more detail. I sincerely hope that we will have the opportunity to welcome you back again, to demonstrate that your stay experience was an exception, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Copthorne Hotel Dubai is ideally located in Port Saeed, Deira just 300 metres from the shopping and entertainment complex, Deira City Centre and metro station and within 4kms of Dubai International Airport (DXB). Overlooking the picturesque Dubai Creek, it is contemporary in style with 210 spaciously comfortable guest-rooms and suites. Most rooms offer guests relaxing views over Dubai creek and surrounding parks from private balconies and room types include the Superior Room, 1 bedroom and 2 bedroom suites, as well as our 4-bedroom Duplex Penthouse Suite. Other facilities include 2 Restaurants serving international cuisine and non-alcoholic beverages, 5 meeting rooms, an outdoor pool terrace and jacuzzi, health club, Spa and ladies hair salon. The Copthorne Hotel embodies Arabian hospitality provided by a multi-lingual team of service driven hoteliers. ... more   less 

Additional Information about Copthorne Hotel Dubai

Address: | Port Saeed, Near Deira City Centre, Dubai 119311, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $130 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Dubai 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Dubai Copthorne Hotel
Hotel Style:
#129 Business Hotel in Dubai
#182 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Dubai staff and other travellers.
22 questions
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Nairobi, Kenya
27 days ago
7 months ago

See all questions (22)

Questions? Get answers from Copthorne Hotel Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the pool are good”
 of 5 bubbles ngethepm, 27 Nov 2016 | Read review
“Lake view is nice.”
 of 5 bubbles 366usmanr, 14 Nov 2016 | Read review
“The 10th floor was very quiet and serene especially the creek view.”
 of 5 bubbles fatimatua2016, 12 Nov 2016 | Read review
“Room is very cleaner. with 2 toilet and bath room with Jacuzzi”
 of 5 bubbles Chachappa, 5 Nov 2016 | Read review
“higher rooms have good views”
 of 5 bubbles sandralydia, 6 Sep 2016 | Read review
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