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Atlantis, The Palm

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$501*
US$344*
Great Deal
US$388*
US$388*
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Atlantis, The Palm
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15,992 Reviews from our TripAdvisor Community

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Showing 12,496: English reviews
Reviewed 20 June 2016 via mobile

The most amazing Dolphin adventure. You can swim, dance and kiss the Dolphins. It is definitely the place you must visit when traveling to Dubai. The experts make a presentation about the Dolphins and then they guide you step be step to swim with them. Once in a life time experience to interact in an incredible place the Dolphin 's...

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Helpful?
1Thank ΓΛΥΚΕΡΙΑ Τ
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Reviewed 20 June 2016 via mobile

I loved the whole water park and every ride in the waterpark was so amazing and thrilling its really a nice place for a good family day out However there some things that really need to be considered 1. Please put an age restrictions on who should use the splashers area because kids who are unable to ride other slide...

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1Thank BobbyFlit
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. It is extremely rewarding to learn that our colleagues Henry and Ezekiel have been exceptional in their service and we will be sure to share your appreciation with them. However, I am concerned to read that the interaction you had with one of our colleagues at...

Hereford, United Kingdom
Reviewed 20 June 2016

Went for a 6 night stay with my wife and 11 year old daughter and 5 year old son. Flew in with Virgin Atlantic overnight so very tired family. We arrived at the hotel at about 9.40 am. Had chosen to upgrade to Imperial Club which I would very strongly recommend for the many extras that you get, On arrival...

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2Thank SimonPL001
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

New Delhi, India
Reviewed 20 June 2016

Night club is not open everyday. So we missed it.....water park doesn't have any sort of free lockers for in room guests... Needs atleast two nights stay for enjoying it completely and the washrooms in the rooms doesn't have any locks inside from bath tub side so it's a blunder drawback but at the end of the day it's an...

Review collected in partnership with this hotel
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Thank maddy19762016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is truly unfortunate to learn that we could not meet your expectations with regards to the operational days of N'dulge which is normally open from Wednesday to Saturday. Nonetheless, I would like to inform you that our guests can also enjoy a similar experience at Nasimi Beach which offers...

London, United Kingdom
Reviewed 20 June 2016

What an amazing place, was treated like royalty from check in to check out, its worth staying here just to look at the aquarium everyday. we ate in the kaleidoscope restaurant mainly as the imperial club had less choices and the saffron was very noisy at dinner times based on our trip of half board and imperial club. we flew...

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2Thank Steven F
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Yarm, United Kingdom
Reviewed 20 June 2016

Excellent in almost every way. As part of our holiday ( myself & 4 year old daughter) were supplied with "credit cards" to be used as currency to purchase meals! After 7 days we had 6 such "meals" available and un used. It wasn't made clear where I was able to use these as I paid for a lot of...

Review collected in partnership with this hotel
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3Thank mickey200070
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to hear that your overall experience at Atlantis, The Palm was an excellent one. However, I wish to sincerely apologise for the miscommunication that happened at Dolphin Bay. Please be assured that this is not reflective of the high standards of service that we uphold. Having...

London, United Kingdom
Reviewed 20 June 2016

The stay was excellent but very overpriced. Could have stayed for a third of the cost if I had booked some months before so I do advise booking in advance. Not easily accessible to other tourist places in Dubai as it's a bit out of the way. However it is fantastic to get the waterpark tickets included in the stay!...

Review collected in partnership with this hotel
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Thank V W
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we meet our guests' expectations. Regarding our pricing, we wish to assure you that we are on par with other 5 star properties...

Reviewed 20 June 2016 via mobile

This place is quite literally heaven. Nothing comes close to Atlantis, The Palm. From the pools, service, food to the aquarium, aquaventure, comfortable beds and the lovely staff!! I know this is a big statement, but I think this is the best place I've ever stayed. Hands down.

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2Thank Jaz_Mahal
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Liverpool, United Kingdom
Reviewed 20 June 2016

We had previously visited Dubai as a couple, and decided to take our 9 year old with us during half term holiday this year. We split our stay across two hotels, spending the first few nights by the marina, and the last few relaxing at the Atlantis resort. Upon recommendation from friends and colleagues, we were assured that the upgrade...

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6Thank GooseySooz
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your detailed experience on TripAdvisor. It is extremely rewarding to learn that our colleagues have been exceptional at their service and we will be sure to share your appreciation with them. In addition, I am delighted to read your positive comments with regards to hotel façade, Kids Club, pool and beach areas, variety of...

Surrey, England
Reviewed 20 June 2016 via mobile

Our family of 4 stayed at The Palm Atlantis for 4 nights. What a truly memorable visit. The hotel exceeded all of our expectations. Our room in the east wing had 2 queen size beds which were so comfortable. We overlooked the waterpark and were just above the aquarium, which the children loved. We booked the half board option and...

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Helpful?
Thank MGreenSurrey
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $355 - $1,295 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Hotwire, Travelocity, Booking.com, TravelUp, Cancelon, HotelsClick, TripOnline SA, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
817 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess all are good because you have view in every direction”
bachues, 28 Apr 2017 | Read review
“If you can, request a room facing the pools! I think we were in the west tower. Beautiful!”
LondonLissy, 28 Apr 2017 | Read review
“Imperial Club Room”
MPDSand2, 27 Apr 2017 | Read review
“Ideally go half/full board will save you a packet.”
melbournec, 25 Apr 2017 | Read review
“upgrade to Imperial Club”
muzungu57, 24 Apr 2017 | Read review
5 of 5
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US$344* /night
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PricelineUS$388
TripAdvisorUS$388
travelup.comUS$501
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Prices are for 1 room, 2 adults
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