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Atlantis, The Palm

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Atlantis, The Palm
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15,458 Reviews from our TripAdvisor Community

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Showing 12,084: English reviews
Camberley, United Kingdom
Reviewed 20 April 2016 via mobile

My wife and i spent 3 days at Atlantis the Palm mid April and had an absolutely wonderful time. I literally can not fault anything. The food excellent. We ate at Yuan (Chinese), Ronda (Italian) and Nassimi Beach (variety) and had lunch in the Edge and Shore outdoor bars. All top quality and with a lovely atmosphere in each. The...

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2Thank David R
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Gloucestershire, United Kingdom
Reviewed 20 April 2016

We flew out from Birmingham on Easter Sunday for an over night flight with Emerates the flight was great plenty of drinks and food with in flight entertainment suitable for all ages, we took are 3 sons to Dubai for the first time for 4 nights we landed at 7-30 Dubai time and waited a long time to get through...

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1Thank dab129
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Cardiff, United Kingdom
Reviewed 20 April 2016

The hotel is enormous and the marketing would have you believe that the hotel experience is wonderful. On the positive side, their cheapest room is quite charming, very clean and very spacious - but make sure you get a balcony. The grounds are also very well kept and the waterpark is next door. Lovely pool. What was not so good...

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Thank AndC2014
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm. I am very pleased to read of your appreciation with regards to the cleanliness of our hotel grounds and that your stay was a comfortable one. Please be assured that your feedback will be shared with our team for them to continue to...

London, United Kingdom
Reviewed 20 April 2016

Stayed here for 8 nights with young family in a West tower imperial club room on the 12th floor. First impressions were good, we arrived early and were offered breakfast whilst our room was prepared and given to us 4 hours prior to normal check in time. Hotel was busy at the tail end of Easter, but became much quieter...

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1Thank patelv01
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Aberdeen, Scotland
Reviewed 20 April 2016

This is our third trip to Atlantis in 30 months, and we are still amazed by it. Last year we upgraded to Imperial Club on arrival, this year we booked Imperial Club with a great deal, and on arrival upgraded to Club Terrace for a fantastic corner suite which was perfect with two kids for the additional space and huge...

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3Thank DiamondDon1903
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

St. Pete Beach, Florida
Reviewed 20 April 2016

The hotel, grounds, and comfort were very nice. But I thought some items were pricey. Overall the place was great. I had on a cotton swim trunks and the pool attendants did not let me use the water park. They told me to go into one of the stores in the hotel and buy proper swimwear. My friends booked this...

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Thank Peter D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read of your appreciation regarding our hotel grounds and that you had a comfortable stay with us. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Furthermore, I do regret to know...

Ajman, United Arab Emirates
Reviewed 20 April 2016 via mobile

Thanks so much for Mr, mohammed elhenaway for special services for us . He was very kind and he has good experience. Saffron was very good restaurant in dubai. Food amazing and also drink was very good. Finally, I advice every one if you would like be special person ask for mohammed elhenaway one of the best service and he...

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Thank Honey A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Hertford, United Kingdom
Reviewed 20 April 2016 via mobile

We were very impressed by the Atlantis hotel. It was very clean and luxurious. The food was very good in each restaurant although expensive even with just paying the suppliment and drinks. The fish tank and aquarium was amazing. The pool and beach was also excellent. And there is a great pirate ship play ground as well as kids club...

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Thank Kateh1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Reviewed 20 April 2016 via mobile

It's a very nice hotel with grandeur in every corner, quality service and plenty of activity if you are with the family, kids have plenty of stuff like the in house aquarium called the lost chambers, the play house and the zero gravity pools and the highlight been aqua venture theme park. Only issue we had with our family checkin...

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1Thank FiyazIsmath
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to write about your experience with us on TripAdvisor. Whilst I am extremely happy and delighted to read that you had enjoyed most of the facilities at Atlantis, The Palm, I sincerely regret to learn that we could not meet your expectations during check-in. Our standard check-in timing starts from 3:00 p.m. onwards...

Welwyn, United Kingdom
Reviewed 20 April 2016

We spent two nights at The Atlantis on a stop over to Mauritius and are now desperate to return. Our two daughter aged 11 and 14 had a wonderful time. Everything about the hotel was big and extravagant but wonderful. The water park was brilliant, we hired a cabana which felt very luxurious and our waiter was so helpful and...

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2Thank Kate H
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $384 - $1,057 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
727 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view room.”
 of 5 bubbles C5710IKdavidm, 20 Feb 2017 | Read review
“the sea facing rooms with a balcony are the best so opt for that”
 of 5 bubbles travellerY8743LO, 20 Feb 2017 | Read review
“Higher Floors on the south palm side offer a spectacular view of the Palm & other Iconic building such as Burj Al Arab & Burj Khalifa.”
 of 5 bubbles mohanqxpert, 19 Feb 2017 | Read review
“don't bother with imperial club”
 of 5 bubbles lenkad2017, 18 Feb 2017 | Read review
“Rooms away from the lifts, should be quieter, hopefully.”
 of 5 bubbles 996MarkS, 17 Feb 2017 | Read review
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