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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
    011 971 4 426 0000
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    2018-01-01 2018-01-02
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    Traveller (14674)
    Room & Suite (2067)
    Pool & Beach (992)
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,475 reviews)
    “water park” (5,006 reviews)
    “lost chambers” (975 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Atlantis, The Palm
    Special Offer: Enjoy up to 20% off
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (17,547)
    There are newer reviews for Atlantis, The Palm
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    3,451 - 3,455 of 13,686 reviews

    Reviewed 30 August 2016

    Great 9 night stay but felt there was a slight lack of personal touch. Room layout could be improved to accommodate families better such as sliding door/partition unless you opt for Terrace suites but they are very overpriced and only a few. Aquaventure gets very...More

    Review collected in partnership with this hotel
    3  Thank P4goodhol
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 August 2016

    Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

    Reviewed 30 August 2016

    We are frequent visitors to Dubai and this was our fourth stay at the Atlantis. Our room wasn't ready when we arrived so we decided to get changed and visit the waterpark. For a hotel of this size I was surprised that there were no...More

    Thank 13Travella
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 August 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

    Reviewed 30 August 2016

    What a fantastic Friday Brunch. Have been to a couple of others at other places in Dubai but this was by far the best. Food was out of this world with everything you could possibly dream of from lobster to chocolate fountains to Sunday roast....More

    Thank Lesley D
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 August 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

    Reviewed 30 August 2016

    This is the worst experience in the hotel specialy that im staying a week yearly for the last eight years and i can see the difference in the services. room not ready the reception stuff pushing me to take higher category.More

    Review collected in partnership with this hotel
    1  Thank hgfnjvvc
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 November 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. Firstly, I wish to sincerely apologise for missing the opportunity to offer you the warm and engaging service that you deserve. Please be assured that this is not reflective of our usual high standards. My...More

    Reviewed 30 August 2016

    It was very good but we did not take breakfast as its really expensive around US 50$ per person not mentioning the expensive stay , I wish it's more realistic so that we can stay more than a day other than that it's really goodMore

    Review collected in partnership with this hotel
    Thank Tareq A
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 August 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

    Waldorf Astoria Dubai Palm Jumeirah
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    #11 of 561 hotels in Dubai
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    Jumeirah Zabeel Saray
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    Sofitel Dubai The Palm Resort & Spa
    5,249 reviews
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    Kempinski Hotel & Residences Palm Jumeirah
    658 reviews
    #178 of 561 hotels in Dubai
    2.1 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Free Internet
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$322 - US$1,454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #32 On the Beach Hotel in Dubai
    • #40 Family Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #74 Spa Hotel in Dubai
    • #103 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, getaroom.com, Hotels.com, Hotwire, Orbitz, Cancelon, Evoline ltd and TripOnline SA so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14674)
    Room & Suite (2067)
    Pool & Beach (992)
    Dining (462)
    Hotel & Grounds (10712)
    Family and Play Areas (274)
    Bathroom (241)
    Business Centre & Event Rooms (33)
    Nearby
    Nearby HotelsSee all 561 hotels in Dubai
    Kempinski Hotel & Residences Palm Jumeirah
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    2.07 km away
     
    Sofitel Dubai The Palm Resort & Spa
    5,249 reviews
    1.90 km away
     
    Waldorf Astoria Dubai Palm Jumeirah
    5,173 reviews
    3.43 km away
     
    Jumeirah Zabeel Saray
    5,403 reviews
    3.59 km away
     
    Nearby Restaurants
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    Seafire Steakhouse
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    Ossiano
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    Nearby Attractions
    Aquaventure Waterpark
    12,035 reviews
    .37 km away
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    The Lost Chambers Aquarium
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    Palm Jumeirah
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    Ask a question
    Questions & Answers
    Lesley T
    8 December 2017|
    AnswerShow all 4 answers
    Response from Asif J | Reviewed this property |
    they say they usually take 24 hours time to reply.. but in my experience they took more.. in order to get a quick and a better response i found calling them on reservation a better option.
    1
    Vote
    EveGlos_UK
    3 December 2017|
    Answer
    Response from travelgang_10 | Reviewed this property |
    Yes there is a small local tax whether it is included depends who you book it with. it's not terribly expensive though. ours booking was inclusive
    0
    Votes
    shimaa M
    3 December 2017|
    AnswerShow all 4 answers
    Response from LoveIStanbul365 | Reviewed this property |
    The Palm, absolutely. I highly recommend taking the monorail which goes all the way to Atlantis Hotel. The Hotel has many facilities that are not exclusive for the guests, such the restaurants and the aquarium. I am not sure... More
    1
    Vote
    Room Tips
    "Palm View room"
    Read review
    "High Up room at The East Wing."
    Read review
    "The view back over Dubai and the pool area are great"
    Read review
    "top floor with Palm view"
    Read review
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