We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Atlantis, The Palm

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Atlantis, The Palm
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

15,987 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Atlantis, The Palm
See the most recent reviews
Showing 12,492: English reviews
Rugby
Reviewed 8 May 2016 via mobile

We booked a last minute trip to get some sun in March, we usually stay at Madinat Jumeirah but it was fully booked so though we would try somewhere new! So glad we did. This hotel was the perfect break. The food was incredible, I would really recommend going to Yuan Chinese. It's pricey but really worth it! Best Chinese...

 Report
Helpful?
Thank EmilyM23
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Chertsey, United Kingdom
Reviewed 8 May 2016

We received wonderful service from all the staff at this hotel especially in the Imperial Club West. They were friendly, courteous but above all went out of their way to ensure that I safely ate. I have multiple food allergies and intolerances made me wary but at short notice (originally booked room only) they provided safe food for me. I...

 Report
Helpful?
Thank SaraLou1311
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Reviewed 8 May 2016 via mobile

Most beautifull hotel ever see and "once in a life time have to visit". All staff is very kind and helpfull. Food in restaurants is very nice. Wireless Internet connectivity is good but expensive - 25 $/day... Allthough would give 9,5/10 overall!!!

 Report
Helpful?
Thank Kris L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Moreover, as part of our aim to continuously enhance our guest experience, I would like to share with you...

Sydney, Australia
Reviewed 7 May 2016

We had a 2 night stay at the Atlantis the Palm as a stopover from Sydney to Rome in early April 2016 and loved every minute. The deluxe room was 1st class and very comfortable. There was a great water park adjoining the hotel which was a fantastic inclusion to keep both young and old (I am 57) amused. There...

 Report
Helpful?
Thank speddo58
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 7 May 2016 via mobile

Horrid experience. I lost my husband and spent hours with the kids looking for him until the lovely assistant director of the park, Daniella, saved our family by finding him for us. Neither security nor the vip lounge people helped. Daniella is so sincere and simply fabulous. Rooms and hotel do not deserve the hype nor do the water parks....

 Report
Helpful?
Thank Advisorsk
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I sincerely regret to learn that you and your family lost directions in our Aquaventure waterpark. I would like to inform you that we do have clear signage placed at strategic locations throughout the waterpark to assist the guests to avoid such occurrences. Having said that, I am glad that our...

Reviewed 7 May 2016 via mobile

I spent 2 days at this hotel and cannot fault this at all Staff were very friendly and approachable Had a great time and would definately recommend to everybody to stay here even if it is for a night or so. Will be coming back very soon!

 Report
Helpful?
Thank Dubai-lover123
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Reviewed 7 May 2016 via mobile

Best hotel, Best holiday. It is my honeymoon and my wife was extremely happy, our room is 18412 it has a great view. we enjoy everything at Atlantis, it's a really Fabolous place. Moreover I would like to thanks everyone from the receptionist ''Asian guy with a suit'' and Mohammed Ibrahim from the bell services, Abdul Mannam from the call...

 Report
Helpful?
1Thank Mohammed A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Kingston-upon-Hull, United Kingdom
Reviewed 7 May 2016 via mobile

What a fantastic place this is! There is so much to do you will never be bored so many places to eat at ! From walking around and seeing the massive fish tanks to the painting on the ceiling. This place blow me away. Even can do a stop of shopping I didn't want to leave 😢

 Report
Helpful?
Thank 900main
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Reviewed 6 May 2016 via mobile

I booked one night here for myself and my parents as they were visiting. I booked 2 rooms with the imperial club. We arrived and were met by the bellboys who took our luggage and were shown to the imperial reception for check in. It took quite a time to sort this but we were offered a seat along with...

 Report
Helpful?
3Thank Clare B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your detailed experience on TripAdvisor. Whilst I am delighted to read that you enjoyed the Aquaventure waterpark and the services rendered by our colleagues, I am extremely disappointed to learn about your arrival experience. I wish to assure you that all check-ins are processed on a first come first serve basis and the availability...

Reviewed 6 May 2016 via mobile

We booked a family suite which appears to be a suite double occupancy with a connected room !!!! And this is there suites .. which wasn'tdeclared since the beginning .. the principle of take it or leave it is dominant .. soooo crowded as it is a long weekend .. Nassimi beach is the worst of them all, wanted to...

 Report
Helpful?
Thank Noha S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I truly regret that the layout of our room did not meet your expectation. I have taken good note of your suggestion and will discuss with my team during the next review exercise of our room interior decor and layout. Furthermore, I am concerned to read that the interaction you...

12,823 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12780)
Viewed
Hotel & Grounds (2518)
Viewed
View from Room (836)
Viewed
Pool/Beach Area (889)
Viewed
Dining (415)
Viewed
Family/Play Areas (235)
Viewed
Room/Suite (982)
Viewed
Bathroom (210)
Viewed
Business Centre/Function Rooms (25)
Viewed
2:10
Videos (17)
Viewed
Other (6653)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (19)
Viewed
Family/Play Areas (1)
Viewed
Other (11)
07/05/2017 08/05/2017
Hotels you might also like...
Travellers also viewed these Dubai hotels
7.0 km away
Burj Al Arab Jumeirah
Burj Al Arab Jumeirah
#23 of 541 in Dubai
4,064 reviews
1.9 km away
Sofitel Dubai The Palm Resort & Spa
3.6 km away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#44 of 541 in Dubai
4,872 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Fairmont The Palm, Dubai
3.4 km away
Waldorf Astoria Dubai Palm Jumeirah
23.2 km away
Raffles Dubai
Raffles Dubai
#2 of 541 in Dubai
3,228 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $364 - $1,297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Hotwire, Travelocity, TravelUp, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick, getaroom.com, Evoline ltd and HotelQuickly so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#87 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
815 questions
Ask a question

See all questions (815)

Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess all are good because you have view in every direction”
bachues, 28 Apr 2017 | Read review
“If you can, request a room facing the pools! I think we were in the west tower. Beautiful!”
LondonLissy, 28 Apr 2017 | Read review
“Imperial Club Room”
MPDSand2, 27 Apr 2017 | Read review
“Ideally go half/full board will save you a packet.”
melbournec, 25 Apr 2017 | Read review
“upgrade to Imperial Club”
muzungu57, 24 Apr 2017 | Read review
5 of 5
Booking.com
US$418* /night
View Deal
TripAdvisorUS$417
HotelQuicklyUS$517
Hotels.comUS$418
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates