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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
    011 971 4 426 0000
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    2018-01-29 2018-01-30
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    Savings alert: 15% below average rate

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    US$452
    US$329
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    US$330
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    Traveller (14889)
    Room & Suite (2088)
    Pool & Beach (1001)
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,501 reviews)
    “water park” (5,062 reviews)
    “lost chambers” (982 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Atlantis, The Palm
    Special Offer: Enjoy up to 20% off
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (17,733)
    There are newer reviews for Atlantis, The Palm
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    3,681 - 3,685 of 13,827 reviews

    Reviewed 26 August 2016

    The two stars are for a great looking hotel (both interior and exterior) and some outstanding customer service by some employees. The hotel looks great and no expense has been spared during construction. The aquarium is a delight to the kids and the water park...More

    2  Thank Pradeep A
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 August 2016

    Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

    Reviewed 26 August 2016

    Infinite luxury, dreaming facilities, fast check-in, superb service, wonderful restaurant, lovely water park, excellent swimming pool,... Hotel is so large that you feel you are walking in a shopping mall. Crowded but full of happy people. Water park is nice but better for older children....More

    Thank Niusha P
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 August 2016

    Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

    Reviewed 26 August 2016

    Disappointed that with the huge crowds customer service was lost. Very poor service. An hour and a half to check in and an hour to check out. The life guards in the water park were noisy and rude. Overall very disappointed.More

    Review collected in partnership with this hotel
    3  Thank forrest12345678
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 28 August 2016

    Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

    Reviewed 26 August 2016 via mobile

    I stayed here for 1 Night on Mastercard half board offer. We took a Deluxe Room. The mastercard half board offer includes stay for 2 Adult and 2 child, with complimentary breakfast and Lunch OR Dinner, lost chambers and AquaAdventure water park is also complimentary...More

    Thank MehulJaiswal
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 August 2016

    Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

    Reviewed 26 August 2016

    Very good. Shaffron is good restaurant. Korean BBQ is excellent. Water slide is very big and we can enjoy. You need another pay for the use of locker. I think if we can pay money for deposit in wrist band, it will be much better....More

    Review collected in partnership with this hotel
    Thank ksj1146
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 27 August 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Free Internet
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$314 - US$2,387 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #32 On the Beach Hotel in Dubai
    • #40 Family Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #74 Spa Hotel in Dubai
    • #104 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Travelocity, getaroom.com, Hotels.com, Hotwire, Orbitz, Cancelon, Evoline ltd and TripOnline SA so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14889)
    Room & Suite (2088)
    Pool & Beach (1001)
    Dining (470)
    Hotel & Grounds (10886)
    Family and Play Areas (275)
    Bathroom (243)
    Business Centre & Event Rooms (33)
    Nearby
    Nearby HotelsSee all 561 hotels in Dubai
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    Dukes Dubai
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    Nearby Restaurants
    Ayamna
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    .07 km away
    Seafire Steakhouse
    1,249 reviews
    .22 km away
    Saffron
    2,056 reviews
    .15 km away
    Nearby Attractions
    Aquaventure Waterpark
    12,253 reviews
    .50 km away
    Dolphin Bay
    2,203 reviews
    .85 km away
    The Lost Chambers Aquarium
    4,502 reviews
    .20 km away
    Palm Jumeirah
    1,273 reviews
    .99 km away
    Ask a question
    Questions & Answers
    Scott B
    17 January 2018|
    AnswerShow all 4 answers
    Response from Mehvish A | Reviewed this property |
    Was there in July last year and loved it being in pools and water park. Going again this year in August.
    0
    Votes
    Laura L
    17 January 2018|
    Answer
    Response from Alison O | Reviewed this property |
    To the shopping Mall (Mall of the Emerites)- there is a list of places that the bus goes to. Taxis are very cheap though, and less hassle I think. We also used the monorail which was good.
    0
    Votes
    sblake161189
    16 January 2018|
    AnswerShow all 3 answers
    Response from Alison O | Reviewed this property |
    HI, This is not really a problem in our experience of visiting twice. The Wi Fi is free for all guests- we booked through Virgin and Emirites. Not an issue at all.
    1
    Vote
    Room Tips
    "Rooms facing the Sea is awesome."
    Read review
    "Prefer west tower as not as busy and close to fitness centre"
    Read review
    "A Tower Suite is a Must Have as gives free access to Imperial Club"
    Read review
    "High floor"
    Read review
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