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Atlantis, The Palm

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Traveller (15989)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (18,778)
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14,593 results
Traveller rating
9,381
2,868
1,270
533
541
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9,381
2,868
1,270
533
541
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3,901 - 3,905 of 14,593 reviews
Reviewed September 20, 2016

This hotel was just amazing, everything had been thought off and nothing had been missed. The hotel rooms were amazing with so much to see A little expensive for food and drink around the pool, but thats to be expected due to were it is....More

1  Thank JJHUK
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 21, 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed September 20, 2016

After paying AED 4,000/-+ for my stay I was looking forward to an extraordinary experience with them. Even after having the best facilities Atlantis disappointed me with their lack of hospitality. My stay was stressful :/ I took a deal package for Atlantis stay in...More

Review collected in partnership with this hotel
1  Thank ayesha s
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded November 16, 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely disappointed to read that we did not meet your expectations with regards to the billing issues. Please let me assure you that this is not reflective of the high standards of service...More

Reviewed September 20, 2016 via mobile

This hotel is wonderful!!!! I was hesitant to get the imperial club package... but after a day of staying here I would highly recommend it !! My room was upgraded from the fourth floor to the seventeenth! They have a free all you can drink...More

1  Thank AmandaLynn2287
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 21, 2016

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

Reviewed September 20, 2016

I decided to take my 12 year old son on a three day getaway to this incredible resort at the end of his summer holiday this year and we can honestly say we had the most fantastic of times. Every aspect of the resort is...More

1  Thank Daniel B
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 21, 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for...More

Reviewed September 20, 2016

Loved the Property. The unlimited access to the Aquaventure and the Lost Chambers was unheard of and just unbelievable. We could even access these attractions post our check-out ..valid for the full day. The Pool is awesome. The rooms are nice and comfortable. The mattress...More

Review collected in partnership with this hotel
Thank akk326
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 21, 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$271 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$271 - US$789 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15989)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
MJHowells
May 24, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Daisy S
May 24, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Ms Daisy ThAnk you for your query. Our Imperial Club Package definitely includes Breakfast for our guests. The guests have an option of eating breakfast at the Buffet Restaurants opened for all guests or they may... More
0
Votes
faiz33
May 23, 2018|
AnswerShow all 4 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Faiz Thank you for your query. Half Package is inclusive of food only. Beverages can be ordered as per your liking from the ala carte menu on chargeable basis. We look forward to welcoming you soon. Best Regards... More
0
Votes
Room Tips
"The Imperial Club room was great."
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"Ask for a room higher up with a palm view."
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"We had the club room and thought the benefits were definitely orth it"
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"Get a room facing the Palm as the nighttime views are amazing."
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