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Atlantis, The Palm

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Traveller (15991)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,566 reviews)
“water park”(3,154 reviews)
“lost chambers”(1,008 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (18,797)
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14,611 results
Traveller rating
9,392
2,872
1,273
533
541
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9,392
2,872
1,273
533
541
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3,941 - 3,945 of 14,611 reviews
Reviewed September 19, 2016

We had a great three night stay in a Palm View Deluxe Room in September 2016. The room was spacious and spotlessly clean, although the decor is starting to date slightly. Our included breakfast in Kaleidoscope was great - a huge range of food to...More

Review collected in partnership with this hotel
Thank becs_c
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 21, 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It is rewarding to read your positive feedback with regards to your visit. It is however regretful to learn that you were not fully pleased with your experience. I wish to assure you that we...More

Reviewed September 19, 2016

It is a very luxury hotel , my kids enjoyed the water games and dolphin show, and lost chamber. Relax beach , a lot of restaurants and fast food restaurants ( the prices is much high of course ) It is good memoryMore

Review collected in partnership with this hotel
Thank wnabih_693821
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 20, 2016

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

Reviewed September 19, 2016

We stayed for two night , I think this is the minimum to stay in this hotel if you want to enjoy in this hotel because you have a nice pool, Water park , aquarium and beach activity and Kids Club , room in east...More

Thank Al Semo A
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 20, 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we meet our guests' expectations. Furthermore, I regret...More

Reviewed September 19, 2016

We enjoyed staying in the Imperial suite specially the kid. The staff did everything and helped us with everything we wanted. The facilities and the activities are fabulous. One of the best hotels in the world thanks for all the employees at Atlantis.More

Review collected in partnership with this hotel
Thank bu_mariam1980
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded September 20, 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

Reviewed September 19, 2016

Was not greeted at the royal majlis as a guest of imperial club room was entiltled for it but the atlantis reception staff and their manager refused. Also the room service was a disatster. The staff at the royal majlis reception was so rude.More

Review collected in partnership with this hotel
Thank khurrams139
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded January 8, 2017

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. Allow me to apologise for the mentioned arrival experience. Please be assured that I have noted your comment and passed on to the concerned heads of departments to enhance...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15991)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
Ealingw
May 26, 2018|
AnswerShow all 5 answers
Response from ATP_GuestRelations | Property representative |
0 Votes Dear Ms. Chaudhry Thank you for your query. Firstly, congratulations on your brother's wedding. It is our pleasure to be a part of this joyful occasion in your family. Room requests are usually based on... More
0
Votes
drhamidinia
May 26, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Guest Thank you for your query. We are pleased to confirm that all our guests have complimentary access to the Hotel pools and private beaches. Our Imperial Club package includes complimentary airport transfer in an... More
0
Votes
MJHowells
May 24, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Room Tips
"Imperial club room palm view"
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"Some think a room upgrade is to an ocean view room. Frankly a room looking back to Dubai offers much more to..."
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"Renovated rooms are lovely. If you can I would recommend an Ececutie Suite. Well worth the upgrade."
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"Imperial club rooms are totally worth the upgrade price."
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