We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Atlantis, The Palm

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Atlantis, The Palm
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

15,699 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Atlantis, The Palm
See the most recent reviews
Showing 12,260: English reviews
Vienna, Austria
Reviewed 7 February 2016

nice is the free water park and the very big fantastic aquarium, also very good restaurants abd a good choice of different restaurants, many pools..luxurary only the spa is not so good.. during massage they tell you what cosmetics you shoukd buy and they are very expensive..

 Report
Helpful?
1Thank Thomas G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I am grateful to read your appreciation about our Aquaventure waterpark, The Lost Chambers Aquarium, the pools and the choice of restaurants. With regards to our pricing at ShuiQi Spa, we wish to assure you that we are on par with other star properties in Dubai. Once again, we thank you...

Cluj-Napoca, Romania
Reviewed 7 February 2016

This was one of my best experience at a resort, even if we stay only for 3 nights. We had a great Bedroom suite with huge balcony overlooking the sea. The view is amazing. Everything from the acomodation to the food was very good and this place is a must if you go to Dubai.

 Report
Helpful?
2Thank Sofia V
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I truly appreciate your positive comments about the facilities and features that are offered at the resort. In Atlantis, The Palm it is our primary goal to make sure we create amazing experiences and everlasting memories for our guests. Therefore, it gives me much pleasure to read that...

London, United Kingdom
Reviewed 7 February 2016

Stayed there with my husband on a B&B basis, breakfast was very busy but could not fault the choice, staff friendly and helpful..beach wonderful we spent most of out time on the beach as the pool area was very busy. Waiters on the beach fabulous couldn't do enough for you.. I've stay there twice now and I find the only...

 Report
Helpful?
2Thank Marilyn K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. Your comments about the hotel, facilities and service are extremely gratifying. Atlantis, The Palm experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. Your kind words...

London, United Kingdom
Reviewed 7 February 2016

A long wait to check in - chaos and no coordination between the staff. I was given a time to return and was promised a call when the room was ready. No call was made so we returned to the check in desk and insisted that we would like to check in now. After 15 minutes we got our room....

 Report
Helpful?
6Thank 433Zara
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm. Your positive comments about the restaurants, Aquaventure and ShuiQi Spa are truly gratifying. Whilst I am glad to hear that the overall stay at Atlantis, The Palm was good and was enjoyed by you, we truly regret that the experience during check-in did...

Chester, United Kingdom
Reviewed 7 February 2016

We stayed 3 nights at the Palm Atlantis in January 2016. It is a hotel that has a wow factor. Walking into Reception, you are immediately impressed by superb floor to ceiling glass artwork. Reception itself is somewhat manic with a large amount of people coming and going. A wait to be attended to is inevitable but the staff are...

 Report
Helpful?
3Thank bear100no
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams who provided you with an exemplary service. Moreover, I have noted all your comments regarding the...

London, United Kingdom
Reviewed 7 February 2016

We stayed for four nights at the end of January and had a brilliant time. We arrived early in the morning to find our room was ready so we were able to start exploring straight away. There is so much to see and do and all the staff are very friendly and helpful..Food was plentiful and always very good. Would...

 Report
Helpful?
1Thank Stephen S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. I am gratified to read such wonderful comments about our colleagues and know that they have given excellent services to our guests. It is appreciation and feedback such as these that keeps us motivated to strive...

Melbourne, Australia
Reviewed 7 February 2016 via mobile

I have just spent 6 nights at The Atlantis and it would be by far the best hotel I have ever stayed in. Lots to do, facilities amazing and the staff are fab! I would say it is a little pricey when you consider what you pay per night plus what you need to spend daily on top of! Shopping...

 Report
Helpful?
3Thank Scott B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. Our team always strives to provide the finest service to our guests and it is truly gratifying to read such wonderful comments about our colleagues. It is appreciation and feedback such as these that keeps us...

Brighton, United Kingdom
Reviewed 7 February 2016

My husband surprised me for a night at The Atlantis, just before Christmas as my Christmas Present (and his, obviously!). I had no idea where he was driving me, so it was an amazing surprise when we drove up the sweeping drive at 8.30 in the morning. Up close, the Hotel is Huge and beautiful. A Valet took our car...

 Report
Helpful?
Thank jules592
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is indeed a pleasure to hear such positive comments from our valued guests. Your compliments and appreciation of our rooms and restaurants indicate that we have succeeded in delivering a good balance of comfort, luxury and efficiency to you during your stay and I am delighted to note...

Reviewed 7 February 2016 via mobile

We stayed here as a family (kids 13 & 9) at the beginning of January for seven nights. We, luckily, were half board. If you are staying at the Atlantis don't make the mistake of going room only as the food is so expensive (as mentioned in lots of the reviews). The hotel is extremely clean, as is all of...

 Report
Helpful?
1Thank TheAdamsFamily007
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the colleagues who provided you with an exemplary service. Thank you for recommending Atlantis, The Palm and I...

Reviewed 6 February 2016 via mobile

We been ATLANTIS last week of January 2016, in all over the ATLANTIS there was Nepalese waiters and staff .Almost all are very Cold to Indians. OTHER nationality workers waiters are good in all the ways.We want to stay more in ATLANTIS but particularly in KALEIDOSCOPE Restaurant everyday the Nepalese waiters or restaurant captains at the time of breakfast and...

 Report
Helpful?
3Thank gauravronit
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you once again for posting a review on TripAdvisor regarding your stay at Atlantis, The Palm. I am surprised to hear your comment about racial discrimination against our guests who are coming from Asia. In Atlantis, The Palm, racial discrimination is absolutely not tolerated and please be assured that our colleagues are definitely trained to give utmost...

12,431 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (12388)
Viewed
Room/Suite (974)
Viewed
Dining (401)
Viewed
Hotel & Grounds (2466)
Viewed
View from Room (819)
Viewed
Business Centre/Function Rooms (25)
Viewed
Family/Play Areas (229)
Viewed
Pool/Beach Area (880)
Viewed
Bathroom (206)
Viewed
2:10
Videos (17)
Viewed
Other (6371)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (19)
Viewed
Family/Play Areas (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
6.9 km away
Burj Al Arab Jumeirah
Burj Al Arab Jumeirah
#23 of 544 in Dubai
3,976 reviews
1.9 km away
Sofitel Dubai The Palm Resort & Spa
3.4 km away
Fairmont The Palm, Dubai
Show Prices
Show Prices
Show Prices
3.7 km away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#44 of 544 in Dubai
4,790 reviews
3.5 km away
Waldorf Astoria Dubai Palm Jumeirah
23.2 km away
Raffles Dubai
Raffles Dubai
#2 of 544 in Dubai
3,172 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $376 - $1,320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Priceline, Despegar.com, Booking.com, Expedia, Agoda and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
777 questions
Ask a question

See all questions (777)

Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
“This hotel is vast all all of the rooms I am told have fantastic views. We stayed in the West Tower in a suite on the 8th floor.”
 of 5 bubbles SavvyAnywhere, 22 Mar 2017 | Read review
5 of 5