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Atlantis, The Palm

Travellers' Choice award winner
May 7 May 8
1 room 2 adults 0 children
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15,951 Reviews from our TripAdvisor Community

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Showing 12,461: English reviews
Chelmsford, United Kingdom
Reviewed 11 January 2016

We have been here several times now and every year it just get's better with new openings of restaurants activities etc. The imperial room facilities are the best you get your own breakfast room and the service is outstanding. we didn't do new years eve this year but we will book this again for next year as the gala is...

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Helpful?
1Thank Gemma B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, It is truly a pleasure to read that Atlantis, The Palm continues to be your preferred holiday destination. I am very happy to read your positive feedback on your stay with us and that you enjoyed your Imperial Club benefits. Moreover, I am glad to know of your interest on booking a new year's eve dinner gala on...

Reviewed 11 January 2016 via mobile

This hotel has the lot, it is stunning , friendly staff, great food and drink, and is the cleanest place I've ever stayed. If you want a treat, please visit this hotel. Situated right at the tip of the main made Palm .. We thought this was once in a lifetime ... But we will be booking again next year.

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Helpful?
2Thank Maiyamate
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services. Our aim is indeed to continuously provide everlasting memories to our guests and we are glad that your stay was an amazing one. Once again, we thank you for your kind feedback and we...

Houston, Texas
Reviewed 11 January 2016

Highly recommend for family vacation! My son visited the aquarium everyday and could not get enough time at the waterpark. The hop-on-hop-off bus stop at the resort was handy - easy and fun to ride the bus to the malls and sites on the mainland. Nice selection and variety of restaurants onsite. Spacious and comfortable rooms and bathrooms.

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2Thank kmphouston
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for choosing to stay at Atlantis, The Palm and taking time to share your experiences on TripAdvisor. We are indeed privileged to be of service to you. We are extremely delighted to note that you found our hotel and our services par excellence. This is a source of encouragement and motivation for us to...

London, United Kingdom
Reviewed 11 January 2016 via mobile

On our last night of a fantastic holiday with our 3 year old that has had a wonderful time!The water park is mind boggling and also the dolphin encounter! Staff cannot do enough for you, The hotel has it all,Having the imperial club is a must and in the club bars the staff are again spot on(especially Kisham) Hope to...

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Helpful?
2Thank djgrove1976
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. It is extremely rewarding to know that you had a wonderful experience during your stay with us. In addition, I am pleased to learn that our colleague, Kisham and all other colleagues have been exceptional in their service. We will be sure to...

Shropshire, United Kingdom
Reviewed 11 January 2016

Such a magnificent place, and while its shear size and beauty may be something to note, the true value of this place lies within the great service of it's people. So well looked after and attended too. Well entertained and fed.

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1Thank BethanyAnneMiller
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. I am gratified to read such wonderful comments about our colleagues and know that they have give an excellent services to our guests. It is appreciation and feedback such as these that keeps us motivated to...

Mumbai (Bombay), India
Reviewed 11 January 2016 via mobile

It is truly a man made marvel. Visited the bar and the aquarium. Truly amazing experience. See it to believe it. Loved the aqua.....it has a feeling of Royal all over it. If possible and affordable, 1-2 night should be good enough to unwind and explore.

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Thank f_tans
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am honoured and delighted to read that you fully enjoyed our bar and aquarium. I have no doubt that indeed, you had an amazing experience with us. Thank you for recommending us on TripAdvisor and we look forward to welcome you in a not too distant future. Best...

Almaty
Reviewed 11 January 2016 via mobile

I visited this hotel to have a dinner. The hotel is beautiful inside. Acquarium is very interesting, very small, possible to see in half an hour. Nice view of the skyscrapers. Arab restaurant is good.

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Thank Talita Z
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. Your invaluable compliments about the product, view from the hotel and the restaurants are highly appreciated. It is appreciation and feedback such as these that keeps us motivated to strive harder to provide the best of services and excel in what we do. We thank you once more for...

Reviewed 10 January 2016 via mobile

Stay away from here if you want a bit of peace and quite. Rude military like staff to keep the hoardes in order, your hotel card constantly on your person 'cos ypu dont know when you are going be asked for proof that you reside here. At these prices stay at the one and only or kempinski nearby and day...

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6Thank nischal g
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I truly regret that we did not meet your expectations during your stay with us due to the security check within the resort. It is essential that this procedure is maintained as the safety and security of our guests is of paramount importance to us. In addition, I wish...

Abu Dhabi, United Arab Emirates
Reviewed 10 January 2016 via mobile

Ok - let's start with the positives - kids definitely had fun here - and some of the scenery is fantastic. On the downside it is massively overpriced, Disneyland without the characters. Sometimes the eclectic mixture of guests just does not work. The lobby at times resembles a chaotic train station and the service in places is extremely impersonal. This...

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6Thank AllAroundTheWorld80
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking time to write about your experience with us on TripAdvisor. I am glad that your family had fun at Atlantis The Palm. I do however regret to learn that your experience was affected by the number of visitors in the resort. We currently have in place several access control procedures to ensure that certain...

Tartu, Estonia
Reviewed 10 January 2016 via mobile

This is the best hotel i've ever been to. I had an amazing time and the hotel is gorgeous! Rooms are really nice, clean and comfortable. Wifi was working really well in every part of the hotel, no problems with that. Waterpark was perfect, so many fun rides and a lot to do. Perfect for families with children. Hotels own...

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Helpful?
Thank AKairin
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am very happy to know that you found Atlantis, The Palm as the best hotel you have ever stayed in. Also, I am honoured and delighted to read all your positive comments, especially with regards to our hotel rooms, Wi-Fi connection, Aquaventure waterpark, restaurants and most especially, your appreciation on the services rendered by our colleagues during...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $375 - $1,417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#88 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
812 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plan ahead.”
beastylover, 22 Apr 2017 | Read review
“Rooms in the East tower are quieter.”
360they, 22 Apr 2017 | Read review
“Poolside/sea view”
melanielea2016, 21 Apr 2017 | Read review
“Do your research, choose a mid range room giving yourself more to spend elsewhere.”
Booster67, 21 Apr 2017 | Read review
“All views are great”
408francese, 20 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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