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Atlantis, The Palm

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Traveller (15711)
Room & Suite (2472)
Pool & Beach (1046)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Offers from Atlantis, The Palm
Special Offer: Enjoy up to 20% off
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,516)
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14,419 results
Traveller rating
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2,836
1,253
527
536
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9,267
2,836
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527
536
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4,591 - 4,595 of 14,419 reviews
Reviewed 6 August 2016 via mobile

We stayed here on a 2 stop holiday to Dubai in the February school holidays. This was the second hotel of our holiday having stayed in Jebel Ali for 3 nights before moving to here. We was expecting this hotel to be busy and crammed...More

1  Thank Martin W
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 8 August 2016

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for...More

Reviewed 6 August 2016 via mobile

We were very excited to stay here as heard it was the best place to stay in Dubai however upon arrival it was quite chaotic busy and staff were not as helpful as expected...this was disappointed on top of this we were told we would...More

Thank nishnish22
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely disappointing to read that your check-in experience was not up to your expectations. It may happen that the lobby gets quite busy during the peak hours of check-in. Nevertheless, we would like...More

Reviewed 6 August 2016

This has to be the Best Resort in Dubai. We can not fault this Resort on our Fantastic 7 night stay. The Resort Staff and Facilities are above 5 Star we will stay again. You must stay at this Resort in Dubai.More

Review collected in partnership with this hotel
Thank Heather v
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 August 2016

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

Reviewed 6 August 2016

This hotel was definitely on our tick list, we booked two imperial rooms for a family of six. Arriving early at 11 am we were greated by a dedicated check in concierge who took us to our check in on the 12th floor. Whilst the...More

Thank Abudhabifamily6
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 8 August 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 6 August 2016

I would not recommend this place to anyone wanting to see this. 1. Security needs to get proper protocol and understanding of hotel policies. 2. People working there don't have any idea on what's wrong from right. 3. Blocking a lobby when visitors are passing...More

Thank Melissa J
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 August 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

View more reviews
Best Value Properties in Dubai, United Arab Emirates
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$282 - US$1,103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#116 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$282 - US$1,103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#116 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15711)
Room & Suite (2472)
Pool & Beach (1046)
Dining (531)
Family and Play Areas (283)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
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taffgygal74
22 April 2018|
Answer
Response from EmmaVlogs | Reviewed this property |
Hi, I have made a room tour video on YouTube, if you type in EmmaVlogs Atlantis Dubai the video will come up, hopefully this will help you to decide if the rooms are wheelchair friendly. There is a zero entry pool at the... More
1
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Room Tips
"pool side view rooms in east tower"
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"If you want quiet recommend staying in the West Tower, the East Tower seemed to be full of families with..."
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"High up looking over the city"
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"Sunrise Palm View rooms have great views - Sunset is busy due to the traffic outside the hotel."
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