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Atlantis, The Palm

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Traveller (15991)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,566 reviews)
“water park”(3,154 reviews)
“lost chambers”(1,008 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (18,797)
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14,611 results
Traveller rating
9,392
2,872
1,273
533
541
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9,392
2,872
1,273
533
541
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4,661 - 4,665 of 14,611 reviews
Reviewed August 16, 2016

one of the landmarks of Dubai, this huge hotel offers a wide variety of services. a wide range of restaurants and activities make it a good stay. even if you live in Dubai... come here for action (e.g. the waterpark) and excitement or to be...More

Thank 658bas
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded August 19, 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed August 16, 2016

Please see below complaint letter sent to the Atlantis on the 9th June 2016. Slightly edited to protect personal information To whom this may concern, FORMAL COMPLAINT My family and I were recently guests at your hotel, the Atlantis for 7 nights. 21st – 28th...More

Thank A-Nay21
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded August 28, 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

Reviewed August 15, 2016

Simple it is not worth the money you will spend , few hotels are much better . Staff with bad attitude . Arrived 1 pm and they let me check in at 3 and during check out I requested to check out at 1 pm...More

Review collected in partnership with this hotel
2  Thank AliMessi
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded August 21, 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

Reviewed August 15, 2016 via mobile

I was curious about staying here after reading not very good reviews for the money i spent on this place and trust me people just know how to moan! This is place is brilliant! They go the extra mile to cater for your needs an...More

3  Thank anj21
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded August 19, 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

Reviewed August 15, 2016 via mobile

This place is something to see! The rooms are clean,spacious and have a great view of the sea. The hotel staff are lovely and happy to help with absolutely any request. The air conditioning is incredible which is super important in the heat here. The...More

Thank summeroll
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded August 19, 2016

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

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Most Booked Properties in Dubai
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15991)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
Ealingw
May 26, 2018|
AnswerShow all 5 answers
Response from ATP_GuestRelations | Property representative |
0 Votes Dear Ms. Chaudhry Thank you for your query. Firstly, congratulations on your brother's wedding. It is our pleasure to be a part of this joyful occasion in your family. Room requests are usually based on... More
0
Votes
drhamidinia
May 26, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Guest Thank you for your query. We are pleased to confirm that all our guests have complimentary access to the Hotel pools and private beaches. Our Imperial Club package includes complimentary airport transfer in an... More
0
Votes
MJHowells
May 24, 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Room Tips
"Imperial club room palm view"
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"Some think a room upgrade is to an ocean view room. Frankly a room looking back to Dubai offers much more to..."
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"Renovated rooms are lovely. If you can I would recommend an Ececutie Suite. Well worth the upgrade."
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"Imperial club rooms are totally worth the upgrade price."
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