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Four Points by Sheraton Sheikh Zayed Road, Dubai

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#96 of 544 Hotels in Dubai
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Four Points by Sheraton Sheikh Zayed Road, Dubai
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1,843 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Sheikh Zayed Road, Dubai
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Showing 1,436: English reviews
Stockholm, Sweden
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 July 2014

Stayed for three nights on a stopover, found the staff to be friendly and helpful. We had a corner room on the 14th floor with a nice view over the city. The room was big and looked newly furnished, bathroom was big and clean.The view from the pool area on the top floor is fantastic. Breakfast was good with plenty... More 

Helpful?
Thank bah69
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi bah69, Thank you for choosing to stay with us and for taking the time to write this review. I am delighted to read that you enjoyed the rooms, the view from our rooftop pool as well as the breakfast selection at The Eatery. I hope you understand that the amount is refundable and is standard procedure in every hotel... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2014

I stay there a lot and last time I booked 3 rooms for a total of around 20 nights. There was a mistake in crediting my points and I was promised a call back. that was since April 2014. To this date no body called and the points were not credited in full. I used to stay there a lot... More 

Helpful?
Thank Ghaleb M
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi Ghaleb M, Thank you for writing this review. I am truly sorry for the delay you faced regarding your SPG points. I believe our Front Desk Manager is already in touch with you to rectify the situation. Once again I am truly sorry for the inconvenience caused and will have it sorted soon. Kind regards, Aqsa Y. Public Relations... More 

Haslemere, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2014

Stayed here on a business trip. Had all the facilities you need . Comfortable rooms and excellent service. Excellent location for DIFC and easy and quick access to Dubai Mall and surrounding area and facilities. Will definitely use again.

Helpful?
1 Thank CHB99
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi CHB99, I am delighted to read how much you enjoyed staying with us. I have shared your kind comments with the team here. We hope to see you again soon. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Sheikh Zayed Road More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 July 2014

Only stayed for 1 night, but would definitely stay here again! Close to Dubai Mall (5 min by taxi), only 15 min from Airport and with few shops/restaurants around. Pool on rooftop small, but enough to cool down from the 41 degree C heat...well....if you call 30 degree C water tepm 'cool' that is! Bonus for families with small children... More 

Helpful?
1 Thank NikkiK_2012
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi NikkiK_2012, Thank you for choosing to stay with us. We are delighted to read that the little ones made use of our ‘Kiddie’ pool and I am glad you enjoyed our spacious rooms and the free Wi-Fi. We hope to welcome you again soon. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Sheikh Zayed Road More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014 via mobile

Was there for three nights on business trip during Ramadan. Service was excellent and very accommodative to foreigners. Rooms were clean, good wifi coverage and small but descent work out facilities. Nice view of Dubai city from the roof top.

Helpful?
1 Thank Kebaso G. M
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi Kebaso G. M, We are delighted to read that you enjoyed your stay with us. Many thanks for the wonderful comments. We hope you will stay with us when you’re in Dubai next. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Sheikh Zayed Road More 

Terre Haute, Indiana
Level Contributor
130 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 July 2014

Stayed here for 10 days during a recent business trip. The staff are super friendly, helpful, and courteous. The rooms are not huge but large by European standards with comfortable King-sized beds. Free wireless throughout the hotel is a DEFINITE huge plus. The exercise facility is excellent with great views from the glass walls on the 41st floor. Nice roof-top... More 

Helpful?
Thank 201pilot
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi 201pilot, Thank you very much for your nice review about your stay with us. We are happy that you enjoyed your stay and that you liked the remarkable service from our associates. I am glad you appreciated our breakfast service as well as our newly renovated Fitness Point. We hope to welcome you again at our hotel Kind regards,... More 

2 reviews
Reviewed 14 July 2014 via mobile

This was my second stay in this excellent hotel. Unfortunately I had to make a complaint during my stat. The complaint was dealt with quickly and efficiently. The duty manager left a hand written note apologising and provided a bottle of wine as a goodwill gesture. Service in general is very good. Will definitely stay here again.

Helpful?
Thank Thomas D
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi Thomas D, Thank you so much for sharing your experience here. It is wonderful to hear that the Duty Manager was able to turn your stay around. I hope you’ll come visit us again soon. Kind regards, Aqsa Y. Public Relations Manager Four Points by Sheraton Sheikh Zayed Road More 

London, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2014

Stayed at Four Points some time back, during my Dubai business trip. We rented a three bedroom apartment throughout the week followed by a double room for my weekend stay-over. Both clean spotless, well equipped and in a great condition in general. The gym and pool on the 43th floor were both sufficient and I enjoyed cocktails at the bar... More 

Helpful?
Thank Misha H
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi Misha H, Thank you for your review. We are happy to learn that you had a comfortable stay in our spacious apartments. Thank you for the positive comments regarding the cocktails and the breakfast spread at The Eatery. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments!... More 

Coolum Beach, Australia
Level Contributor
127 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 13 July 2014

Stayed here for 3 nights during Ramadan, where you cannot eat during daylight hours. The hotel catered for westerners by having a large curtain installed so guests could eat. This is a smoking hotel but we specifically requested a non smoking room on a non smoking floor and it was guaranteed and the hotel fulfilled our request. The staff are... More 

Helpful?
Thank tenby50
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi tenby50, Thank you for taking the time to write your review of our property. We really appreciate your comments regarding our customer service and ongoing Ramadan etiquette. Our staff members take their roles very seriously and try, every day, to provide top quality customer service, which our guests expect. Thank you again, and we look forward to seeing you... More 

Melbourne, Australia
Level Contributor
127 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 12 July 2014

We chose this hotel due to its convenience to the downtown area and also to the airport. It was clean and comfortable and within 200 metres of the nearest metro station. We used this once but found that as taxis are very cheap in Dubai, it was only slightly more expensive to take a taxi to get around particularly for... More 

Helpful?
1 Thank BusyTravellers_12
Aqsa Y, Public Relations Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review

Hi BusyTravellers_12, Thank you for staying with us and for writing this wonderful review. I am glad that you found us to be conveniently located and enjoyed lounging by our rooftop pool. I apologize for the misunderstanding at the time of check-out. I hope you will come stay with us again soon. Kind regards, Aqsa Y. Public Relations Manager Four... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Charlie's Pub
Charlie's Pub
Cuisines: Bar, Pub, British
Moroccan Restaurant and Lounge
Moroccan Restaurant and Lounge
Cuisines: Moroccan, African, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 

Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $166 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood EMEA, Hotels.com, Priceline, Expedia, Odigeo and Orbitz so you can book your Four Points by Sheraton Sheikh Zayed Road, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#92 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Sheikh Zayed Road, Dubai staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Sheikh Zayed Road, Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our apartment on 27 floor is quiet., here at present.”
 of 5 bubbles mom89, 1 Dec 2016 | Read review
“corner room on a high up floor with city/burj view”
 of 5 bubbles sanjutravis, 29 Nov 2016 | Read review
“Ask for a room on SZ Road”
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 of 5 bubbles awesome_1971, 18 Nov 2016 | Read review
“SPG corner rooms are so much spacious.”
 of 5 bubbles 850akashp, 17 Nov 2016 | Read review
“Higher floor have good view”
 of 5 bubbles afshangore, 14 Nov 2016 | Read review
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