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Media Rotana

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#141 of 543 Hotels in Dubai
Certificate of Excellence
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Media Rotana
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1,210 Reviews from our TripAdvisor Community

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Showing 1,045: English reviews
Aylesbury, United Kingdom
Reviewed yesterday NEW

Brilliant hotelwith spacious and clean rooms. friendly staff and enjoyed the breakfast and complimentary Arabian coffee. Overall top marks for the hotel, sure to recommend to anyone wishing for a classy place to stay. Thank you Media Rotana

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Helpful?
Thank chrismthimkhulu
Dubai
Reviewed 2 days ago NEW

would be a 4 or 5 star rating, but: 1. Internet was an extra (and UNAVOIDABLE) 50 USD for 3 days, that is plain robbery these days. If you want to rip people off who need fast internet for work, give the others at least free slower access. 2. the breakfast was an extra 180 USD for 3 days, that's...

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Helpful?
3Thank 687daniel
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 687daniel, Thank you for your feedback. Please rest assured that we have noted the points you have highlighted and have been discussed with the concerned to see where improvements are needed. In spite of the dissatisfaction expressed, we hope that we will have the opportunity to welcome you back in the near future. Kind regards, Rabih Melhem General Manager

Sydney, Australia
Reviewed 4 days ago NEW

Our short stay at the Media Rotana enabled my family to complete our long journey feeling refreshed and fully energised. Located 30 minutes from DBX and less than 10 minutes from the Mall of Emirates, the free shuttle bus service from the hotel enabled us to take advantage of the local amenities. Our room was humble but spacious and comfortable....

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Helpful?
Thank YusufN16
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear YusufN16, Thank you for the positive review. We're flattered by your kind feedback, and we're glad to learn that you were able to enjoy the services and facilities we have at the hotel. We're also thrilled to learn that you also loved our famous breakfast buffet at Channels. We will definitely share your compliments to the team to inspire...

Abu Dhabi
Reviewed 4 days ago NEWvia mobile

The hotel has a warm and comforting atmosphere and the staff seem very happy and are helpful. The Terrace outdoor area is lovely, very relaxing and the food is very generous and delicious. Staff are great.

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Helpful?
Thank Dunebunny
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Dunebunny, Thank you for your kind review. I'm glad to hear that you had a great experience while staying with us. I'm also pleased that you were able to enjoy the offerings and services we have at The Terrace. Indeed we're proud of our colleagues as they work hard in ensuring that our guests are well taken care of....

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

Enjoy the stay in this hotel , the only thing I was disappointed that I forgot my pajama in the bathroom and called the reception many times and got the answer no finding . Feel a little bit down about it !

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Helpful?
Thank gracezhang000123
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear gracezhang000123, Thank you very much for the review. We're delighted to learn that you enjoyed your stay with us. With regards to the pajama that you mistakenly left in your room, we appreciate if you could kindly contact us in order to verify and further investigate the matter highlighted. We look forward to your feedback. Kind regards, Rabih Melhem...

Dubai, United Arab Emirates
Reviewed 6 days ago NEW

I took swimming classes with coach sanath, it was a wonderful experience and I learned a lot from him, he was very supportive and always glad to teach me more, I highly recommend it. I also tried their brunch its really delicious and clean. their night terrace is so cool and they provide shisha and alcohol in a reasonable price....

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Helpful?
Thank memohazbo
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear memohazbo, Thank you for the glowing review. We're delighted to learn that you enjoyed your swimming lessons with us. We will definitely pass on your compliments to Sanath, who will be delighted by your kind commendation. Thank you again for choosing to stay with us and I look forward to welcoming you back. Kind regards, Rabih Melhem General Manager

Chicago, Illinois
Reviewed 6 days ago NEW

Very nice people, especially concierge and bell boy Jasper, he is very polite and hardworking person, always greeted us with a smile! Breakfast were delightful and tasty, I love the coffee, I can have it anytime of the day =). Unforgettable experience in Dubai! Must see when in Dubai the Sahara Desert and the Grand Mosque in Abu Dhabi.Over all...

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Helpful?
Thank Lovelife015
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Lovelife015, It’s been a delight reading your lovely review. We take a lot of pride knowing that everything we have done made your stay memorable and pleasant one. We truly thank you for choosing to stay with us at Media Rotana Dubai, and we hope to welcome you back soon. Kind regards, Rabih Melhem General Manager

Chicago, Illinois
Reviewed 1 week ago

We recently stayed at the Media Rotana while visisting Dubai. What a great experience! When we checked in, we were greeted at the front desk by Jari who took excellent care of our check in process. Besides the issues that we had with our credit card, he made sure everything else fell in line. After we checked in and freshen...

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Helpful?
Thank Shajan K
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Shajan K, Thank you for the high praise. We're happy to hear that you enjoyed your stay with us and that my team made your stay memorable. We're heartened by your kind words. Jari, Tony and Shadi especially appreciate your compliments. Thank you for the review. We wish everyone all the best! Kind regards, Rabih Melhem General Manager

Riyadh, Saudi Arabia
Reviewed 1 week ago

privacy of guises should be more level... In check out they told me loudly about extra charge and the item that i requested... no body should now what included in the receipt... wake up service was good..

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Helpful?
Thank majedtion
Reviewed 1 week ago

I've stayed in Media Rotana for three days for business trip. They've charged extra costs from my company credit card, it is approximatelly 2950 AED. I've asked their help for two weeks and there is no clear explanation given from their site, Yesterday, their front office manager was calling me and saying that you've came here with your friend, right?...

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Helpful?
Thank Elif U
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Elif U, Thank you for taking the time to write a review. First of all, my sincere apologies for the inconvenience caused and for the disappointment expressed on how we dealt with your concerns. I believe that my team has already contacted you to resolve the refund issue. Elif U, we treat every guest feedback with great importance and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, British, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Hessa Street | Barsha Heights, Dubai 503030, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $143 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, Priceline, HotelQuickly and Expedia so you can book your Media Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#82 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#110 Family Hotel in Dubai
#128 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media Rotana staff and other travellers.
16 questions
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London, United Kingdom
3 months ago
over a year ago
Nairobi, Kenya
over a year ago

See all questions (16)

Questions? Get answers from Media Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Sahara Desert, Gold Souk and Abu Dhabi Grand Mosque”
  • View from our Room
  • King Suite
 of 5 bubbles Lovelife015, 3 Dec 2016 | Read review
“Request a bigger bathroom”
 of 5 bubbles Triggle, 30 Nov 2016 | Read review
“rooms on the top better”
 of 5 bubbles nassaji_amir, 20 Nov 2016 | Read review
“Try not to choose a room near the elevators. this hotel is quite busy.”
 of 5 bubbles RobertMadi, 2 Nov 2016 | Read review
“Friendly service and excellent food”
 of 5 bubbles 195tenzinw, 28 Oct 2016 | Read review
5 of 5
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