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Media Rotana

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#142 of 545 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Media Rotana
Media Rotana
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1,589 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Shanghai
Reviewed 15 January 2017

The hotel is very good with service and food. But no early check-in for us is very regretful. We think the half day charge for us is reasonabel eventhough the early check-in is not available. Maybe next time we could get consesus. I will come back again, Rotana!

Review collected in partnership with Rotana Hotels
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Helpful?
Thank JiangSheng
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear JiangSheng, Thank you for your kind review. We're happy to hear that you enjoyed your stay with us and that you particularly appreciated our service. It was our pleasure to provide you with the most sincere hospitality. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

Jeddah
Reviewed 15 January 2017

Good location,good service and good atmosphere, proficientl stuff and warm welcome, all facility available, business center free, only problem as I mentioned before there in no shower besides chair in washroom.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank wabi2017
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear wabi2017, Thank you for your kind review. We're happy to hear that you enjoyed your stay with us and that you appreciated our service and facilities. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

Dubai
Reviewed 15 January 2017

over all a good hotel , staff could be trained a bit more.. very small pool with limited options. outlets do not serve from one another which is an inconvenience if your staying as a group and someone has certain dietary requirements

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Walid I
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Walid I, Thank you so much for the candid feedback. We certainly share your comments with the concerned departments in order to rectify our shortcomings. We thank you for your patronage, and sincerely hope to regain your confidence in our property and services. Kind regards, Rabih Melhem General Manager

Tehran Province, Iran
Reviewed 14 January 2017

The service in general is good and hotel staff are friendly. Location is not superb but it is 10 minutes walk to a metro station and Marina bay and JBR is near. Room service is good and bathroom is clean but some items are missing and you should call room service. The breakfast is very good.

Review collected in partnership with Rotana Hotels
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1Thank mohammad584
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear mohammad584, Thank you for this positive review! We are glad to hear that on the overall your stay with us was a good one. We will also share your feedback with our Room Service team for review and improvement. We look forward to extending our warm hospitality to you on your subsequent visits to our hotel. Kind regards, Rabih...

London
Reviewed 14 January 2017

They served lunch freezing cold and offered to re heat it. We never ate there again. Once we got a proper manager he apologized but there were 100 reasons why it was cold except the truth. Other than that the hotel is good. We wanted to reduce our stay there after this experience but they refused and said we would...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank rebeccatQ7755EC
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear rebeccatQ7755EC, Thank you very much for the feedback. I'm very sorry to hear of the issues you encountered during your recent stay with us. I am however thankful for your review, as it will greatly help us in our efforts to improve our facilities and services so that we may serve our guests better. While I understand that your...

Sankt Ulrich bei Steyr, Austria
Reviewed 14 January 2017

The furniture was old,not very clean în The room. The employee were great,verde responsabil to our needs. The value for money-too expensive for what they offer. Overall, it was ok but of they doar not renovate,we Will choose another hotel next Time.

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Helpful?
1Thank 123mihaic
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear 123mihaic, Thank you for taking the time to write a review based on your experience at Media Rotana Dubai. I’m disappointed to hear that you were not fully satisfied with our facilities. Rest assured that we will be looking into the areas to see where improvements are needed. Kind regards, Rabih Melhem General Manager

Dubai, United Arab Emirates
Reviewed 14 January 2017

the hotel was perfect inside out and great in everything, i have been upgraded to a suite and the deputy manager Mr. Ayad was very helpful. the room service was so attentive and the response was so quick

Review collected in partnership with Rotana Hotels
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Helpful?
Thank imad862
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear imad862, Thank you very much for the positive review. It was a joy to read your feedback and your sincere comments. We are humbled by your kind and gracious compliments for our staff, service and facilities. We assure you that it was our pleasure to have had the chance to serve you. We look forward to welcoming you back....

Valbandon, Fažana
Reviewed 13 January 2017

Dear Media Rotana you made our 12 Dubai days amazing! Very good positioned hotel, clean and well organized staff who made my family (2 adults, 2 kids) to feel like at our home. They help us everyday with all hotel details and Dubai attractions. Mr. Jari from front desk made our first excellent impressions on a check in day. Very...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank ivanmL1119VE
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear ivanmL1119VE Thank you for your kind review. We're happy to hear that you enjoyed your stay with us. It was our pleasure to provide you with the most sincere hospitality. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

London
Reviewed 13 January 2017

A great place for a short break! All staff were extremely helpful and happy to answer any query. Breakfast was excellent! Would have been nice to have enjoyed it on the terrace but area was not set up for it - tho if patrons asked to be accommodated outside, staff quickly set up tables. Good central position for sightseeing! Would...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank angelamQ7295QU
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear angelamQ7295QU, Thank you for your review. We're happy to hear that you enjoyed your stay with us, and would like to thank you for your compliments for our team. Trust that it was our pleasure to be of service to you. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

Heemstede, Noord-Holland, Netherlands
Reviewed 12 January 2017

Perfect location near the metro. Could visit the beach, malls and old Dubai easily from the location. Very polite and helpful staff. Attentive also in the evening with checking if you need anything else in the room, like additional water. Clean and spacious room. We definitely come back again.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Elsemarije L
MediaRotanaDubai, General Manager at Media Rotana, responded to this review

Dear Elsemarije L, Thank you for your kind review. We're happy to hear that you enjoyed your stay with us and that you enjoyed the hotel's convenient location. It was our pleasure to provide you with the most sincere hospitality. We look forward to welcoming you back soon. Kind regards, Rabih Melhem General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Nelson's
Nelson's
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Arrive at Media Rotana to find yourself greeted with a feeling of contemporary luxury. Imagine dramatic architecture and design where you are offered privacy, personalized service and peerless facilities. We take pride in offering you the best of everything; stylish restaurants, modern rooms and friendly service. Whether your stay in Dubai is for business or pleasure, it should be a worry-free experience that delights you. So choose Media Rotana and we assure you the best stay away from home. ... more   less 

Additional Information about Media Rotana

Address: Media Rotana Hessa St | Barsha Heights, Dubai 503030, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $106 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Media Rotana 5*
Number of rooms: 536
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com and Agoda so you can book your Media Rotana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Media Rotana, Barsha - Dubai Hotel Dubai
Hotel Style:
#72 Business Hotel in Dubai
#83 Spa Hotel in Dubai
#95 Romantic Hotel in Dubai
#110 Family Hotel in Dubai
#130 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Media Rotana staff and other travellers.
27 questions
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London, United Kingdom
6 months ago
Erbil, Iraq
29 days ago
West Byfleet, United Kingdom

See all questions (27)

Questions? Get answers from Media Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The standard King we chose was excellent.”
 of 5 bubbles Captain_Cheer, 24 Mar 2017 | Read review
“floor 17, room 19 was the suite if this helps. and I wouldn't stay too close to the Rare nightclub, seemed quite loud...”
 of 5 bubbles Nigelandsusan, 4 Mar 2017 | Read review
“very spacious rooms”
 of 5 bubbles emadr278, 13 Feb 2017 | Read review
“Excellent for an overnight”
 of 5 bubbles TrevorTokyo, 12 Feb 2017 | Read review
“All rooms are very good but the higher you are the better.”
 of 5 bubbles , 8 Feb 2017 | Read review
5 of 5