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The Address Downtown Dubai - TEMPORARILY CLOSED

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The Address Downtown Dubai - TEMPORARILY CLOSED
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1,372 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
York, United Kingdom
Reviewed 19 June 2016

Quality service, excellent welcome and comfortable beds to die for. So easy to go shopping across the bridge into the Mall or the Aquarium. Lots of Restaurants nearby, and the view from the terrace and bar is directly to the Burj Khalifa (lit up all night). Only minor complaint no one made it obvious in an evening what food was...

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Helpful?
Thank JacquiWG
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear JacquiWG, We sincerely thank you for sharing your positive feedback with us. We, at TADD, always ensure that quality service is provided all through-out our guests' stay. The hotel's prime location allows our guest to gain access to Dubai's world-class attractions and restaurants in The Dubai Mall and Downtown Area. Thank you once more and we all look forward...

Reviewed 6 June 2016

Top location, top bar and restaurants, top concierge .....top top top! One of the best hotel I have ever been. Amazing service and if you have a late flight they give you complimentary extended check out. Professional staff and comlimentary pick up from the airport

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Helpful?
Thank Stefano L
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Stefano L, There’s really nothing better knowing that you enjoyed your overall stay with us. It is just so fulfilling to learn that we were able to meet all your expectations. Our team here ensures that our guests are well taken care of most especially after their long flights. We sincerely appreciate all your positive comments towards our location...

Glasgow, United Kingdom
Reviewed 18 May 2016

We first visited the Address Downtown at New Year 2014 to see the world's largest firework display -brilliant experience with up to one million people coming into Dubai that evening. Second visit, we were picked up by limo to hotel from Dubai airport. Quality of service, accommodation, food, amenities, and facilities are excellent. The view onto the Burj Khalifa and...

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Helpful?
Thank luciano l
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Luciano, Thank you for sharing your wonderful comments at The Address Downtown Dubai. We are certainly glad to hear you have truly enjoyed your first visit in 2014 and choose to return to TADD in 2015. The New Year's Eve fireworks display here are a spectacular and definitely a must-see experience. Thank you for recognizing our services and facilities....

Jeddah, Saudi Arabia
Reviewed 5 May 2016

I went for our honeymoon. my trip was superb and the service was wonderful. Since we were there for our honeymoon we did get an upgrade on our room. Thanks so much for the great service while we were there we will def be back for another trip.

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Helpful?
Thank elkhereiji
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Elkhereiji, We sincerely thank you for sharing your great feedback with us. We are all glad that you and your wife had a wonderful time on your honeymoon trip and enjoyed the services of the hotel. Thank you once again and we are definitely looking forward to welcoming you and your wife back at The Address Hotels + Resorts....

Houston, Texas
Reviewed 19 April 2016

Our room was suite 928 with a beautiful view of the Burg and the fountains. At 9:30 pm on New Years Eve we realized the hotel was on fire. We only knew this because of the noise from outside. The fire alarms and sprinklers did not go off. We were later told that they were turned off by management because...

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10Thank Michael D
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Michael D, Thank you for your review. We are working with the concerned authorities on the claims and will update you with the details as soon as they are finalized. Please feel free to contact our team with any queries. We understand your concerns fully and assure you of our assistance at all times. Kind regards, Caroline-Jane Houston

Reviewed 7 April 2016 via mobile

Such an amazing hotel, with high level service, decor, details and everything! Huge swimming pool, restaurants and bars at the first level. Amazing rooms and view of the Burj and DownTown. I really loved staying at The Address! I hope everything it's ok, after the incident on NYE.

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1Thank Alina B
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Alina B, Thank you for choosing to stay at The Address Downtown Dubai and for sharing with us your feedback. We are all glad that you had a wonderful time with us. Thank you for recognizing our Hotel's facilities and services and we are certainly glad that you were able to enjoy the amazing views from your room -...

Cheshire, United Kingdom
Reviewed 2 April 2016 via mobile

Stayed in the hotel for two nights in October last year, as soon as you enter the property you are taken back by the sheer luxury, and beauty of the building. The swimming pool areas and the gardens are amazing. Our room was overlooking the famous dubai fountains, which was a real treat. My wife is a tough cookie when...

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Helpful?
2Thank Paul R
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Paul R, Thank you for choosing to stay at The Address Downtown Dubai and for the time taken to share your wonderful comments here in Trip Advisor. There is nothing better knowing that well-travelled guests like you and your wife, most especially, had a fantastic experience during your stay. We definitely appreciate your wonderful comments on our hotel's interiors,...

Cheshire, United Kingdom
Reviewed 30 March 2016

We stayed here for a 3/4 night stop over on our way to Maldives last May 2015. The hotel is located right next to Dubai Mall which is a 2 min walk ideal to check out the areas around the Mall. The dancing fountains are right outside the hotel which look amazing in the evenings with the Burj Khalifa in...

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Helpful?
1Thank Simon R
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear Simon R, Thank you for choosing to stay at The Address Hotels + Resorts and for sharing with us your feedback here at Trip Advisor. We are all glad that you had a wonderful time with us most especially for recognizing our great location which is indeed near few of the City's prime locations, such as The Dubai Mall,...

Reviewed 22 March 2016 via mobile

It's in downtown and very nice place with professional staff and can support customers with any inquiries Also, you can walk to Dubai mall and all Resturants at Mohammed bin rashd raod In addition to that it is one of the best hotel in town

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Helpful?
Thank manssor a
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear manssor a, Thank you for sharing your wonderful comments about your stay at The Address Hotels + Resorts. Most especially for recognizing our great location, it is truly a prime location here in Downtown Dubai which is near many other amazing sites in the City. Thank you once more and we all look forward to welcoming you back in...

Shrewsbury, United Kingdom
Reviewed 7 March 2016

We wanted to stay somewhere special for a stopover on our way to Australia on a holiday of a lifetime. From the moment we were met at the airport by the meet and greet service till we returned to the airport by the hotel car everything exceeded expectations. We stayed in a Club Room with fountain view and large balcony....

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Helpful?
2Thank AbigailShropshire
Caroline Jane H, General Manager at The Address Downtown Dubai - TEMPORARILY CLOSED, responded to this review

Dear AbigailShropshire, Thank you for choosing to stay at The Address Downtown Dubai for your stopover and for sharing with us your feedback. We are all glad that you had a wonderful time with us and enjoyed our club facilities and services. Thank you as well for your positive comments towards our associates and for making us your number once...

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Neos - TEMPORARILY CLOSED
Neos - TEMPORARILY CLOSED
Cuisines: Bar, International, Contemporary
Zeta Restaurant Lounge - TEMPORARILY CLOSED
Zeta Restaurant Lounge - TEMPORARILY CLOSED
Cuisines: Japanese, Sushi, Asian, European, Fusion
Fazaris - TEMPORARILY CLOSED
Fazaris - TEMPORARILY CLOSED
Cuisines: Japanese, International, Sushi, Middle Eastern
CUT by Wolfgang Puck
CUT by Wolfgang Puck
Cuisines: American, Steakhouse
Calabar
Calabar
Cuisines: Sushi, Spanish
Risala
Risala
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Address Downtown Dubai is the first hotel project and flagship property of The Address Hotels + Resorts that has set international benchmarks with its excellent hospitality and service standards. We are delighted to let you know that preliminary work is already under way to reopen the hotel in record time and to restore the project to its glory using the best in design, quality and technology. ... more   less 

Additional Information about The Address Downtown Dubai - TEMPORARILY CLOSED

Address: Mohammed Bin Rashid Boulevard, Dubai 123234, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $501 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Downtown Dubai - TEMPORARILY CLOSED 5*
Number of rooms: 196
Reservation Options:
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai
Hotel Style:
#11 Spa Hotel in Dubai
#13 Luxury Hotel in Dubai
#13 Business Hotel in Dubai
#19 Romantic Hotel in Dubai
#22 Family Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Address Downtown Dubai - TEMPORARILY CLOSED staff and other travellers.
19 questions
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Questions? Get answers from The Address Downtown Dubai - TEMPORARILY CLOSED staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to see the water show. You will not be disappointed.”
 of 5 bubbles Neumannafn, 3 Jan 2017 | Read review
“Fountain view and Burj Khalifa”
 of 5 bubbles Pepi_Guido, 31 Jul 2016 | Read review
“Apartment with one bedroom or 2 bedrooms are excellent”
 of 5 bubbles , 25 Jul 2016 | Read review
“we didn't pay for the Burj view upgrade, we enjoyed it in the evening from the terrace instead.”
 of 5 bubbles JacquiWG, 19 Jun 2016 | Read review
“Choose the rooms with Burj Khalifa view”
 of 5 bubbles I501RXstefanol, 6 Jun 2016 | Read review
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