Ibis Mall Avenue Dubai

Ibis Mall Avenue Dubai

Al Barsha 1, 2A Street Opposite Mall of the Emirates, Dubai 283825 United Arab Emirates
Traveller (494)
View from street
Room & Suite (109)
Dining (66)
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About

4.5
#288 of 819 hotels in Dubai
4.3 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ibis Mall Avenue Dubai is situated in Al Barsha, next to Mall of the Emirates, which offers fun attractions & activities such as Magic Planet, VOX Cinemas & Ski Dubai. It is conveniently located 30 minutes' drive away from Dubai International Airport and within close proximity to the Dubai Expo 2020 site. The hotel offers modern guest rooms, 2 restaurants, a bar and free daily parking. Stay connected with our complimentary WIFI and make use of our web corner in the hotel for your business needs. Located 5 min walk from Mashreq metro station and Mall of the Emirates Dubai metro station, you will have a hassle-free transportation around Al Barsha business and leisure district. We are in close proximity to Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Palm Jumeirah, Media City, Internet City and just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 min from Jebel Ali Free Zone.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Air purifier
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, French, Arabic, Chinese and 2 more

Location

Al Barsha 1, 2A Street Opposite Mall of the Emirates, Dubai 283825 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Dubai Airport
Dubai World Central - Al Maktoum International Airport
22.2 km
See all flights
Sharaf DG
7 minDubai Metro
4.5
4.5 of 5 bubbles2,575 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Ibis Mall Avenue Dubai stands out for its prime location, earning high praise for its proximity to the Mall of the Emirates and the Metro, which guests find exceptionally convenient for shopping and transportation. Reviewers frequently commend the hotel for its cleanliness, noting the meticulous housekeeping and fresh linens. The staff is often described as friendly, with a professional service ethos, though a few guests have encountered slower service. While the rooms are generally appreciated for their cleanliness and amenities, there is some feedback about them being compact. Overall, guests believe the hotel offers good value, despite mixed opinions on service-related value.
Location
Convenient
Rooms
Clean
Value
Affordable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory

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2,575Reviews69Q+A100Room tips
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Detailed Reviews
Abbey Claire D wrote a review Jul 2021
15 contributions5 helpful votes
5.0 of 5 bubbles
It's my first ever solo travel in Dubai and I stayed in Ibis MOE for a month. It's a perfect decision to stay here as I get easy access to Mall of the Emirates and metro stations. There are even restaurants, grocery stores, salons, and car rentals within the street. Highly affordable. Very clean. Housekeepers visited my room like twice a day and they give ample supplies of coffee, water, tea, bathroom kits, and anything you need! Absolutely awesome!! The cleaner's name is PHOL and he is genuinely kind and assures that I get to have everything I need for the day. NARAYAN also does the same when he's on duty! The staffs are friendly. I also got a good view of the Sheikh Zayed road. Lighting is great too!

BTW - as a female, I am pretty conscious of my security when I travel. In Ibis Mall of the Emirates, cameras are in the hallways, elevators, and common areas. Alcohol gels are in every area too. I felt 100% safe and secured! Highly recommended!!
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laura Nicli, General Manager at Ibis Mall Avenue Dubai
Responded Jul 26, 2021
Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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Ezra M wrote a review Sep 2021
Leeds, United Kingdom1 contribution
5.0 of 5 bubbles
Had the best 2 weeks of my life at Ibis Mall of the Emirates Hotel. Hari & Lamin did a great job at cleaning the room and general house keeping, very friendly and willing to assist and are actually multi-lingual. Then there's Irekin the wonderful receptionist...I misplaced my phone and she followed through till I got it back, very kind and reassuring anytime I had an issue. Even offered room changes so that I could experience all kinds of rooms in the hotel. The rooms are silent, the wifi was excellent and Irekin will guide you on places you can visit while in Dubai at friendly rates. The reception desk is on all through and you can call for anything anytime. On this, it's not just Dubai as a place...but for Ibis it's the people serving you there that make you feel Dubai itself.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laura Nicli, General Manager at Ibis Mall Avenue Dubai
Responded Sep 9, 2021
Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Ijaaz J wrote a review Apr 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
I've been at Ibis Hotel Mall of the Emirates on a long term stay. Price is very affordable. Great customer service, friendly staff. Very positive experience overall.

If you are on a budget travel, then Ibis definitely tops the list of hotels you'd wanna stay. It has all the amenities you'd need - breakfast (at extra cost), room service, free wifi, complementary water bottles, safe in the room, laundry services (at extra cost). The room itself is not super big, but if you are a couple or a solo traveler like me, you'll have enough space. You have a coffee maker in the room and a mini fridge - ideal for late night snacks!

In terms of accessibility, it's very well located. Mashreq (previous Sharaf DJ) metro station is roughly 7min walk away. Mall of the Emirates (MOE) is like 5min walking distance; you'll get everything you need from the mall - groceries, restaurants, bank, clothing accessories, cinema... literally everything. You can get a PCR test inside MOE as well. Downstairs right next to Ibis, you have a Carrefour Express. There is a bunch of restaurants around as well, including Nandos. There's also a hairdresser right opposite, charging only 30 AED for a regular haircut. If you are a Muslim and looking for a mosque, you can either pray inside Mall of the Emirates (3rd floor) or walk like 5 min to the nearest mosque from Ibis.

Overall, great experience.
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Date of stay: April 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Gupta, General Manager at Ibis Mall Avenue Dubai
Responded Apr 27, 2021
Dear valued guest, We very much appreciate your comments regarding your stay at Suite Novotel Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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taha r wrote a review Feb 2020
Vadodara, India5 contributions8 helpful votes
2.0 of 5 bubbles
I was surprise to see that breakfast was not included in my meal as generally I book that option is available. When I check in i was informed that I shall not be able to get green tea, tooth brush, tooth paste, sleepers etc as it would be chargeable . This was shocking news for me as I have never found in chain of Hotels like IBIS.Staff was quite good and supportive.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Ibis Mall Avenue Dubai
Responded Feb 23, 2020
Dear Valued Guest Thank you choosing The Ibis Mall of the Emirates as your host during your recent visit. We are humbled to have received wonderful comments, and truly delighted that you found the associates welcoming while anticipating guest’s needs, However, we are disappointed that you were let down by the tooth brush, tooth paste, sleepers etc., Ibis Hotel is a standardize economy brand with small rooms and basic amenities. This is a feature shared by all Ibis Hotels worldwide. Thanks again for providing such a wonderful review and we look forward to welcoming you back to Ibis Mall of the Emirates in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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cynthia wrote a review May 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
We love ibis so much we decided to move here for a few months. People here are so nice and they take great care of us. Narayan especially always makes sure our room is to our liking and makes sure everything is perfect for us. Thank you all!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Gupta, General Manager at Ibis Mall Avenue Dubai
Responded May 14, 2021
Dear valued guest, We very much appreciate your comments regarding your stay at Suite Novotel Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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Cindy Chetty wrote a review Nov 2022
2 contributions1 helpful vote
1.0 of 5 bubbles
Sitting and waiting for checkin since 7am this morning. I do understand that hotel check in is at 2pm,at this time hotel was full and early checkin couldnt be accommodated however 3 and half hours have passed and there has been a number of checkouts and still no rooms available. There is a lobby full of people waiting to check in. For a hotel that knows they receive alot of early checkins, I cant understand why wont they have a housekeeping team available to start cleaning early. This would not only assist the guest especially after a long travel but add value to their experience and keep them coming back. And as for Maraim the receptionist, she needs to learn how to interact with guests, complete lack of guest service and compassion. No communication or reassurance from the front office team. Definately not a good impression left from this hotel and start for our holiday in Dubai.
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Date of stay: November 2022
1.0 of 5 bubblesService
Room Tip: If you need an early check in, don't come here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laura Nicli, General Manager at Ibis Mall Avenue Dubai
Responded Jan 17, 2023
Dear Valued Guest Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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Mustafa Sohail wrote a review Mar 2020
2 contributions2 helpful votes
5.0 of 5 bubbles
I had a wonderful experience at the hotel during my stay last week. The reception staff (harris and hadeed) were extremely polite and helpful. The hotel is situated near the Mall of Emirates Metro station so traveling to metro station can be done by foot.

I found the rooms to be of adequate size for the couples and I would also like to mention excellent housekeeping services we received during our stay.

I would recommend the hotels to my relatives and also look forward to staying there during my next Dubai trip
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Ibis Mall Avenue Dubai
Responded Mar 9, 2020
Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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Scarlett wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
This is the ultimate property for both business and leisure travelers as it caters to families, groups and singles, it is absolutely so fabulous.
Centrally located close to the major shopping area and close to all it has to offer, it was an ideal base for our stay.
It is lucky to have an amazing team of staff who want guests to feel welcome and enjoy their stay special thanks to Ms. Myress who never fail to surprise us!
We will be returning to this excellent hotel!♥
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Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Ibis Mall Avenue Dubai
Responded Jan 5, 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates
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Rakesh Dwivedi Celebrity Face wrote a review Feb 2020
New Delhi, India117 contributions55 helpful votes
+1
3.0 of 5 bubbles
Hi,

I stayed in this hotel for a day.
Checkin was ok, lady was giving me first floor inspite I asked for higher floor, but after discussion with her boss got higher floor room.

Location is good only if you want to visit mall of emirates or else it’s far from downtown/ other beaches etc.
Taxi is very expensive in Dubai so book hotel always near to location where u will visit in day time or evening time.

Breakfast is average.
Exact 10:30 am they remove all breakfast stuff.

Hotel room key sometime doesn’t work and it’s irritating.

I will give this hotel 3 star rating.

Thanks
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Ibis Mall Avenue Dubai
Responded Feb 20, 2020
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback despite your comments related to hotel room key, please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates
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Kiwitraveler59 wrote a review Sep 2022
Wellington, New Zealand342 contributions107 helpful votes
4.0 of 5 bubbles
If you want to be close to the creek and gold and spice souks then the Ibis isn't a good option. If you just want a place to relax for a day or two (e.g. for a stopover break) the Ibis is very good.

It's a 30 min taxi from the airport but once you've got that out of the way the location is very good. Across the road from the Mall of the Emirates and close to a rail station if you want a really cheap transport option. It about a 10 minute taxi ride to the Burj Al Khalifa and Dubai Mall.

Rooms are a little dated and the bathroom is a bit small but the standard of room servicing is excellent.

The breakfast is also very good.

If you've paying Emirates stopover rates the Ibis is good value
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Laura Nicli, General Manager at Ibis Mall Avenue Dubai
Responded Sep 19, 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive ranking. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Report response as inappropriate
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SiL904 asked a question Mar 2022
Sydney, Australia1 contribution
Do you provide baby cot?
Answer from Michaelmas
Dar es Salaam, Tanzania110 contributions3 helpful votes
Hey there Excursion, yes there is an outdoor pool and unfortunately you cannot walk to JBR (hope you meant Jumeirah Beach Residences). You need to take a metro which is AED 3.
Shruti C asked a question Dec 2020
Jebel Ali, United Arab Emirates28 contributions29 helpful votes
Which is the nearest n walkable metro statoon ??
jamil287 asked a question Dec 2019
Beirut, Lebanon4 contributions7 helpful votes
Hi Guest allow in my room Thx
Isabella Tsalach wrote a tip Feb 2024
Lisbon, Portugal1 contribution
5.0 of 5 bubbles
"Best place to rest. And is near everything. Great location "
Read full review
Wilma E wrote a tip Jan 2024
Philippines20 contributions
4.0 of 5 bubbles
"Convenient and near the metro station"
Read full review
Anas wrote a tip Jan 2024
2 contributions
5.0 of 5 bubbles
"Bring your own comb, shampoo and also toot brush (if you are more than one person)"
Read full review
FKaramally wrote a tip Oct 2023
Karachi, Pakistan38 contributions
4.0 of 5 bubbles
"Enjoy the hotel and sit in all the options you find there :)"
Read full review
Arabella S wrote a tip Jul 2023
Centurion, South Africa4 contributions1 helpful vote
5.0 of 5 bubbles
"If you are looking for a place with no restrictions to check in, this is it"
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
C$56 - C$309 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ibis Dubai Mall of the Emirates Hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
204
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Ibis Mall Avenue Dubai - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Ibis Mall Avenue Dubai
Which popular attractions are close to Ibis Mall Avenue Dubai?
Nearby attractions include Mall of the Emirates (0.5 km), Ski Dubai (0.3 km), and Ski Dubai (0.3 km).
What are some of the property amenities at Ibis Mall Avenue Dubai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Mall Avenue Dubai?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Ibis Mall Avenue Dubai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ibis Mall Avenue Dubai?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ibis Mall Avenue Dubai?
Conveniently located restaurants include Nando's Mall of the Emirates, Tribes, and Gharana.
Does Ibis Mall Avenue Dubai have airport transportation?
Yes, Ibis Mall Avenue Dubai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ibis Mall Avenue Dubai?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis Mall Avenue Dubai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ibis Mall Avenue Dubai?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Arabic, and Filipino.
Are there any historical sites close to Ibis Mall Avenue Dubai?
Many travellers enjoy visiting Jumeirah Archaeological Site (6.1 km).
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