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Sofitel Dubai Jumeirah Beach

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4,950 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai Jumeirah Beach
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Showing 3,671: English reviews
Henlow, United Kingdom
Reviewed 14 November 2015

We received excellent service from everyone during our stay. In particular, the staff in the bar were exceptional. If you want a relaxing break then you can't go wrong staying here as you have the choice of the fantastic restaurant in the hotel and around 200 other restaurants in the Marina area. If you want to travel downtown then the...

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Helpful?
1Thank Brigadier75
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear guest, Thank you so much for this wonderful feedback. I am very pleased to read that you had a relaxing stay and enjoyed your suite and our location. I will certainly pass on your words of praise to the whole team as this serves as an encouragement to keep on providing such high standards of service. We look forward...

Reviewed 13 November 2015

This is a lovely part of JBR oozes class the staff are polite and friendly and the atmosphere and ambiance is relaxing we had a great time the food is excellent and drinks are fairly priced. Its located away from the hustle and bustle of JBR which makes it well worthvisiting as the customer service is second to none

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Helpful?
1Thank lake s
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your kind comments and observations, we thoroughly value and appreciate your wonderful feedback. At Sofitel Dubai Jumeirah Beach we consistently aim to maintain high and reputable standards, we were therefore happy to read you found the service to be 'as second to none' and enjoyed your dining and bar experience. Thank you again for your...

Baku, Azerbaijan
Reviewed 13 November 2015

We stayed in this hotel for 3 days in November, just a quick weekend trip with friends. We were thinking first about location, whether to stay at Palm area or JBR or any hotel with its own beach. At the end, we chose JBR and did a great choice. The hotel has perfect location for a walk, beach, restaurants and...

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Helpful?
1Thank AyselA
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We are delighted to read that you had a pleasant stay at Sofitel Dubai Jumeirah Beach where all the staff enjoy making our valued guests feel very special. As you rightly pointed out, we are close to the beach and the marina, with so many facilities all around us. The metro and the new Dubai Tram make it...

Reviewed 12 November 2015

I stayed in different hotels at Jumeirah Beach in very different years, first times it was a WONDERFUL place with out of this world sun sets over the sea, then there was so much construction going on... so check out situation when you are going... The Sofitel is a wonderful luxury Hotel - the rooms were huge, the bathroom was...

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Helpful?
1Thank Saveurtrip
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Sir/Madam, Thank you for your kind comments. We are delighted to receive your feedback and extremely pleased to hear that we exceeded your expectations with our service, location and rooms. We appreciate your kind comments and hope to welcome you back in the future. Yours sincerely, Gabor Bors

sheffield
Reviewed 12 November 2015

this hotel is absolutely fantastic in every way, staff are so friendly and helpful, nothing too much trouble, bedroom amazing, inside and outside spotlessly clean, food to suit all tastes plentiful and hot cooking stations and bbq. There is a fish night 1 day per week so if you don't like fish ask for something else and they will oblige,...

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Helpful?
2Thank Joyce B
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear guest, We would like to thank you very much for having taken the time to give your comments on TripAdvisor. We are glad that you enjoyed your stay at Sofitel Dubai Jumeirah Beach. How wonderful to know that you liked our “absolutely fantastic hotel” and in particular our “amazing bedrooms” and the food offerings! Our quality of service is...

Aberdeen, United Kingdom
Reviewed 12 November 2015

A really nice hotel with some very friendly staff. The rooms are big with air con, and some nice dining options. The pool area is nice, but very crowded. Location wise a really nice pick for being near the walk/the marina.

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Helpful?
1Thank Sean M
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you so much for this wonderful feedback of your stay in April! Thank you for pointing out your general satisfaction related to our rooms, dining options and friendly staff. We look forward to welcoming you back to Sofitel Dubai Jumeirah Beach. Kind regards, Gabor Bors

Southampton
Reviewed 12 November 2015

Stayed in this hotel for a five day break and had a fantastic time. We always try to stay at Sofitel if available as the standard is always very high. We had a room on 25th floor with a sea view looking over the palm with spectacular views. Excellent location and very close to the tram and metro so everything...

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Helpful?
1Thank jgcomms
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your kind comments. We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. We very much enjoyed reading your positive review and we could not wait to welcome you once again. Warm regards,...

Reviewed 12 November 2015 via mobile

Ok this is my first time in the chain of Sofitel out of my so many nights every year in hotels. Of course being in JBR accessing the hotel is pain but this is due to the weird roads layout. Stayed for a week in the hotel for business meetings, check in was fast and good the room was ready...

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Helpful?
Thank Omar K
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your review, your observations have kindly helped us to identify where further training and guidance is required. Please be assured that every guest is important to us and we realize that it is only through listening and encouraging such feedback that we can reach and maintain the excellent levels of service expected. We hope to...

Cockermouth, United Kingdom
Reviewed 12 November 2015

Stayed here on a 5 day break en route to Australia. Can heartily recommend the club rooms and the amazing hospitality in the club lounge. All of the staff at breakfast and evening drinks were courteous, friendly and a credit to the hotel. Great room on 31st floor with amazing sea views. Can recommend sea food buffet and Friday brunch....

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Helpful?
2Thank Annie0208
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest: Thank you for recommending us! We were happy to read that you enjoyed your Club room, the lounge and the meal offers and you appreciated the efforts that our staff put in to satisfy our guest’s needs. We do pride ourselves on our high level of service and we are very dedicated in making each and every guest...

Newcastle upon Tyne, United Kingdom
Reviewed 12 November 2015

Dubai..where do I start? Luxurious, people orientated, customer service at its finest. Sofitel Dubai did not fail to meet and even exceed our expectations. This hotel is strategically located within the promenade / marina walk and the rooms and surroundings were majestic. Breakfast were elaborate and the pool was clean and well looked after with plenty of lounging area. Concierge...

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Helpful?
2Thank Sharon J
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience here on Trip Advisor. I am delighted to read that you have thoroughly enjoyed your stay and that we could meet all your expectations. I am also very glad to learn that you enjoyed the room service, the elaborate breakfast, as well as our amazing location in the...

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Al Sufouh Street, 69; Dubai Marina, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $254 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai
Hotel Style:
#21 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#48 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai Jumeirah Beach staff and other travellers.
145 questions
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Questions? Get answers from Sofitel Dubai Jumeirah Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view balconly are amazing”
 of 5 bubbles 97zebb, 6 Dec 2016 | Read review
“Ask for a front room with a view.”
 of 5 bubbles BlondieBS, 4 Dec 2016 | Read review
“The junior suites are excellent and well worth the money. Classic rooms are fine - a little small but really well appointed.”
 of 5 bubbles CADLondon, 28 Nov 2016 | Read review
“Rooms on the front of the building have views of the beach,the palm on the right and soon the Big Wheel being built on the left.”
 of 5 bubbles Eusuf274, 27 Nov 2016 | Read review
“Rooms, as ever, immaculate. Just one slight gripe... can we have the pork bacon and or smoked salmon returned to the breakfast buffet menu?”
 of 5 bubbles ColinSudburySuffolk, 27 Nov 2016 | Read review
5 of 5
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