Novotel Suites Mall Avenue Dubai

Novotel Suites Mall Avenue Dubai

Dubai abril 2018
Traveller (776)
Hotel restaurant
Dining (69)
Novotel Suites Dubai Mall of the Emirates
Videos (1)
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About

4.5
#238 of 815 hotels in Dubai
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Novotel Suites Mall Avenue Dubai boasts sleek and stylish suites, 24 hours fitness centre, an outdoor swimming pool, free daily parking, a restaurant and full access to connecting ibis Mall Avenue Dubai facilities. Few minutes' walk away from Mashreq Dubai Metro Station and Mall of the Emirates Metro Station, you can easily reach the Dubai Expo 2020 site and wander around Dubai in no time. Catch the complimentary shuttle bus to Kite Beach and stay connected with our free Wi Fi access or 24-hour Web Corner. The hotel is situated in the Al Barsha business and leisure district 30 minutes away from Dubai International Airport, with close proximity to the Burj Khalifa in Downtown Dubai, the new Dubai Water Canal, Dubai Marina, Media City and Internet City. Our hotel is also just just minutes from Jumeirah Beach, Wild Wadi Waterpark and 15 minutes from Jebel Ali Free Zone.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Secured parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Housekeeping
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Green
Residential Neighbourhood
Languages Spoken
English, French, Arabic, Chinese and 2 more

Location

2A Street Opposite Mall of the Emirates, Dubai United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Dubai Airport
22.9 km
See all flights
Dubai World Central - Al Maktoum International Airport
22.2 km
See all flights
Mall of the Emirates
7 minDubai Metro
4.5
4.5 of 5 bubbles3,746 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Many travelers commend Novotel Suites Dubai Mall of the Emirates for its comprehensive amenities, including a rooftop pool and an array of dining options. The hotel’s cleanliness receives consistent praise, with particular acknowledgement of its well-maintained rooms. While the rooms are typically found to be spacious and clean, some guests have noted occasional noise issues. The hotel’s atmosphere is deemed comfortable, particularly for families, and its location near the Mall of the Emirates and metro access is highly valued. Guests appreciate the attentive service and consider the hotel to provide good value for money.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Abundant

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3,746Reviews69Q+A100Room tips
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Detailed Reviews
BelfastTeresa wrote a review Mar 2023
Belfast, United Kingdom43 contributions57 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
The hotel is in a great location, very close in the Mall of the Emirates. It is a great base for getting about Dubai as the metro is close and taxis are relatively cheap. We had booked a double suite but were fortunate to get upgraded to a family suite which gave us a bit more space. The suite had 2 bathrooms & one separate toilet. It was very comfortable and the bed was great for a good nights sleep. Breakfast was plentiful and varied to suit all nationalities tastes. We loved the courtyard area for having our post breakfast tea/coffee. There is a nice pool area on the roof which never gets too crowed. I really enjoyed my late afternoon swim and always got a shaded area to read my book. The hotel is connected to the Ibis Hotel and shares some of its amenities. There is a pleasant sports bar at the Ibis Hotel. All staff in both hotels are professional, kind & courteous.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Suites MOE, Other at Novotel Suites Mall Avenue Dubai
Responded Mar 15, 2023
ear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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DrMarkES wrote a review Mar 2020
Rochester, Minnesota451 contributions187 helpful votes
4.0 of 5 bubbles
This hotel is only about 2 blocks from the Mall of the Emirates. The hotel is a 6 story hotel with basement parking and very nice rooms. All the rooms are suites that allow for a nice queen-sized bed, sofa and a meeting table. My suite had two shower/washrooms (shower and sink) and one toilet and sink room. The room has a small refrigerator, kettle with coffee and tea, and daily bottles of fresh water are complimentary. Each suite has its own HVAC control. I like a cool room so it was nice to lower the temperature.

The staff are always pleasant. They are quick to respond. When some things were needed in a room, the staff was there within 3-5 minutes. However, as with the drinking water in the UAE, the water used to wash towels and bedsheets leaves the sheets a bit stiff and scratchy. I asked the staff to not change my sheets so that the sheets would begin to be soft and flexible.

The rooftop pool is smaller in size and not very deep (1.3 meters) with a kiddie pool on the other side of a privacy wall. There are nice padded lounge chairs at the pool. The best sun is from 10.30am to about 3.30pm. The pool is only open from 8am to 8pm and it would be nice to have the pool open later especially after a long hot day.

If you purchase the bed and breakfast deal you can get a very full breakfast that could last you until late afternoon. Freshly cooked eggs, fresh fruit, cultural foods, breads, cheeses, and more are available with plenty of seating inside and outside.

As Dubai continues to build there has been an ever increasing taxation on hotel clients. For example, a $500 hotel bill can easily increase with about $130 in VAT, tourism fees, and taxes. This helps to builds the infrastructure of the city but it greatly taxes the visitor with nearly 25% taxes.

Parking in the basement keeps your car cool. The elevator is secure with people only able to access each floor and the pool with a room key card that has to be swiped inside the elevator. Parking is free.

It is a nice walk from the hotel to the backside of the Mall (Entrance A) where there are good restaurants, two food courts, Ski Dubai, and three floors of luxury stores. From the Mall a person can easily access the Metro Light system which is wonderful. Dubai has expanded the Light rail and a person can travel with a tourist pass that costs as little as 4 AED for 10 trip segments.
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Date of stay: March 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Mall has a huge Carrefour Food store to help stock your fridge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Novotel Suites Mall Avenue Dubai
Responded Mar 8, 2020
Dear Valued Guest Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Suite Novotel Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay. I’m sure the rest of the team will be happy to know that your experience was an all-around good one thanks to their efforts and commitments in service delivery. We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
ThirstyTraveller28 wrote a review Mar 2020
Mumbai, India51 contributions66 helpful votes
5.0 of 5 bubbles
Stayed 4 nights in 2 rooms with family last week. Special shout out to Rana at reception for accommodating all our requests and needs. The hotel is right next to the mall of the emirates. You can walk to the mall and enter via the lobby escalator of the kempinski hotel. Super clean hotel and rooms maintained to a high standard. The rooms have a separate powder room and bathroom. The design of the room is also unconventional. Great for families. There is a pull out bed in every room with a curtain to divide the 2 areas

The breakfast is nice and extensive and is shared with sister hotel Ibis which is in the same building in a separate wing. A bit of change in the items would be nice though.

Thoroughly enjoyed our stay. There is free parking in the hotel basement so very convenient
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Novotel Suites Mall Avenue Dubai
Responded Mar 10, 2020
Dear Valued Guest Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Suite Novotel Mall of the Emirates Dubai. We cannot thank you enough for the praise and compliments on our services and we are even more delighted to learn how much you enjoyed your stay. I’m sure the rest of the team will be happy to know that your experience was an all-around good one thanks to their efforts and commitments in service delivery. We trust and hope that we may have the opportunity to recreate wonderful memories, looking forward to a return visit. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Nick-n-Heth wrote a review May 2021
Woodhall Spa, United Kingdom135 contributions104 helpful votes
+1
3.0 of 5 bubbles
I am part of a group of 6 business travellers sent here by work. We had been staying in a different hotel nearby: the Al Khoory Atrium Barsha. Unfortunately they could not offer us the meeting room we needed so we have had to move to the Novotel Suites.

The hotel is close to the Mall Of the Emirates but the road layout makes driving there time consuming (driving seems crazy but 43 degrees and high humidity makes it worthwhile sometimes). The walk to the mall is not straightforward either and in summer you arrive as a hot sweaty mess. It would be totally fine in the winter months. There are a few roads to cross and the sidewalk isn’t very wide for the foot traffic using it. I wouldn’t like to do it with young kids.

The hotel itself is ok. The rooms are dated and in poor repair. For example, both bedside wall lights are loose on the wall, the WC dual flush plate only operates when the max water use side is used, the privacy chain on the door doesn’t have a fixing point on the door so it can’t be used, the grout in the tiles in the bathroom is dirty, the mirror is chipped, there is staining to the wood effect finish on the furniture, there are insufficient clothes hangers for a long stay, there is no in-room ironing facility, the lighting in the WC is so sim that the door needs to be left open.

The hotel has good parking facilities beneath the building accessed by room card.

The building is physically linked to the Ibis at lobby level and on at least one of the bedroom floors.

The pool on the roof is fine but small.

The sofa and table in the bedroom are comfy and of a useful size

The TV has all the room information on it including room service menu etc. There is an option to select a HDMI or USB input but access to the ports at the back of the TV is extremely difficult: this facility would be really useful as a business traveller.

Decent amount of wardrobe space despite the lack of hangers to actually use the volume so you’d have to bring your own hangers!

At check in there was one member of staff who seemed to be rushed off her feet trying to check in 2 people while a phone rang continuously.

The bins are collected at about 2am on Saturday mornings so get a room higher up the hotel away from the roads if you can.

In summary, the Al Khoory was better in almost every way: bigger rooms, comfier and bigger beds, easier access to the media connections of the TV, nicer design of the rooms, more staff, bigger/nicer gym and pool. The shortfalls in that hotel were in the lack of a business meeting room, the lack of alcohol in the bar and the atrium design could make it noisy at times.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Gupta, Other at Novotel Suites Mall Avenue Dubai
Responded May 22, 2021
Dear Valued Guest, I thank you for having stayed with us at The Novotel Suites Dubai Mall of Emirates. I am sorry that we have failed to provide you with a flawless stay experience and from the onset, please accept my most sincere apologies for the issues you have experienced and the inconvenience caused. What you have stated is certainly not the Novotel standards we commit to our guests. We value your observations, and it is constructive feedback such as yours that enables us to improve. It is very apparent that there were shortcomings from our end that requires urgent attention. Your comments will be addressed to ensure such glitches will not transpire again in the future. I would welcome an opportunity to regain your trust and hope that the above will not keep you from returning to our hotel. Please do let me know when you are planning to return to our hotel, and I will personally ensure that your next stay will be a memorable one. Once again, please accept my sincere apologies for any inconvenience caused, and thank you for the time you have taken to provide us with your feedback. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates
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Tiffany P wrote a review Feb 2020
15 contributions26 helpful votes
2.0 of 5 bubbles
I booked a family suite for myself and my three colleagues on a business trip. We found out once in the room that the complementary WiFi was only available in the lobby. Also, the outlets were all UAE three pronged and couldn’t accommodate US plugs. The beds had fairly heavy duvets on them and even though I tried to turn down the AC it was stuck at 20.5 but never got cooler than 23. We roasted at night and had to kick off the covers- I can’t imagine this hotel in the summer months if the AC can’t even cool in winter. I also wasn’t pleased with the cleanliness of the shower. Won’t stay here again.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Novotel Suites Mall Avenue Dubai
Responded Feb 8, 2020
Dear Valued Guest, Thank you for sharing your recent experience and having chosen to stay at Suite Novotel Mall of the Emirates Hotel. On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met during your stay and apologize for any inconveniences this may have caused. The services we provide play an essential role in making our guests’ visit memorable, thus, the issues that you faced such as A/C that wasn't work well, WiFi which is open to all the area however you were unable to connect. please note that your comment has been forwarded to the Operations Manager to take the appropriate measurement, actions to address the problem and prevent future occurrence. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas in which our guests feel may need improvement. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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NEmile wrote a review Aug 2022
Cairo, Egypt105 contributions100 helpful votes
4.0 of 5 bubbles
We decided to extend our Dubai trip 3 nights very last minute and Novotel Suites made sense for us because for our family of four the price point was very good. Glad to say we were highly impressed by the hotel! Check in was very fast, we arrived earlier than check in time and they were very welcoming. We asked to look at the room before checking in and they were totally up to it.

We booked a family suite, while the room itself wasn't too big the design was extremely smart and every space was utilized. 2 bathrooms, 1 Queen bed, 1 double sofa bed and a seating area with a couch, table and 2 seats. For a short stay the room is perfect for a family with small children. Like others mentioned, rooms are a bit stuffy at first but once the AC is on it's fine.

Breakfast was impressive, plenty of options and an egg station. Restaurant is divided into 2 parts, one part inside Novotel and the other is in Ibis the neighboring hotel. Both hotels are connected to each other, even the room corridors are connected as well.

Housekeeping did a good job cleaning the room daily, however I felt the room needed some deep cleaning between guests because under our bed we found stuff that belonged to previous guests. When we asked for anything it was brought right up to us.

Hotel location is very good, walking distance to Mall of the Emirates. Carrefour supermarket is very near as well along with many restaurants. It's a small street but always lively. Finding taxis is really easy as well.

Room AC was a bit weak, but this wasn't too much of a problem for us. The room hair dryer kept shutting off because it got too hot which was a bit annoying. Room was also lacking electricity plugs, only a few were available which made it hard to charge phones and electronics while using them at the same time.

Our visit overall was really positive and we will be looking forward to go back!
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Date of stay: August 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Suites MOE, Other at Novotel Suites Mall Avenue Dubai
Responded Aug 29, 2022
Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
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Sisir M wrote a review Apr 2021
Kolkata (Calcutta), India249 contributions24 helpful votes
+1
4.0 of 5 bubbles
Novotel suites most positive side is to accommodate family whereas most of the hotels in Dubai’s good location would offer two rooms for a four persons family like us . We had a suite which I would say not ample but comfortable. It is very near to Mall of Emirates ( 8/9 mins) , metro and bus station. It is very good location for food and drinks and morning walk in a lite breeze. The hotel service was good with some scopes of improvement in housekeeping and restaurant during breakfast. Some small delays nothing big . It was overall a good stay for our family .
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Gupta, Other at Novotel Suites Mall Avenue Dubai
Responded Apr 6, 2021
Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifique’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates
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Rathi P wrote a review May 2021
Dubai, United Arab Emirates2 contributions1 helpful vote
5.0 of 5 bubbles
One of the best Novotel hotel The great service from all hotel staffs. Feel like staying at home. guest service provide fast check-in with cool down drink while waiting the room. Front officer jefferson , remembered my name for my entire stay, offering tailored and personal recommendations. This hotel located in the startegic area and near with shopping centers such as Mall of the emirates. when I came back to my room with a surprised gesture from the room attendant, she folded a towel into the shape of a swan. My check was fast by mr hatem friendly and attentive. I would definitely recommend this hotel if you are looking to spend a lot of time at the shopping malls in the area.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sumit Gupta, Other at Novotel Suites Mall Avenue Dubai
Responded May 22, 2021
Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review! Our goal is always to provide our guests with world class accommodations and unmatched experiences, and therefore, we are very happy knowing that we have always been able to host you brilliantly. To know that you always have experiences that exceeded your expectations during your stays, brings much jubilation as we firmly believe that our guests deserve the very best. On behalf of all our teams, we would like to thank you for recommending Novotel Suite Mall of the Emirates and we look forward to welcoming you back soon and create one more ‘Magnifier’ Journey. Best Regards, Sumit Gupta Hotel Manager Novotel Suites & Ibis Mall of the Emirates
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bnitin wrote a review Jan 2020
New Delhi, India2 contributions4 helpful votes
1.0 of 5 bubbles
I booked a suite for 7 days. There were issue with my booking as the website I booked the hotel with was shut down. I came to know about this very much in advance wherein I called up the hotel and they mentioned the hotel payments were already made and I am good with the booking. Only when I came down I was told that the booking got cancelled by the travel agent. I asked them that this was a non cancelation booking and how could you just cancel but there was no satisfactory response. The staff was repeating only what 4-5 line they had mugged-up. I had to rebook the hotel and didn’t wanted to explore much as I was dead tired.
Especially wanted to mention the lady at reception “Mariam”. She was the most dumb and confused person I had ever seen. While waiting at reception for this issue to get sorted she had to call in someone to handle any enquiries, guests who were approaching her.
Staff was rude and was barely of any help if you need any.

The rooms were a big disappointment. Very small and congested as compared to seen in the photograph. Paying this much money for the property was overpriced I think. You can get much cheaper and better options in other areas. The bath fittings were looking old and rustic.

The only good thing about this hotel is it’s proximity with Mall of Emirates. Will never recommend anyone for this hotel to anyone.
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Date of stay: December 2019
3.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrone L, General Manager at Novotel Suites Mall Avenue Dubai
Responded Jan 4, 2020
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suite Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai
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Palkhan wrote a review Jan 2021
2 contributions3 helpful votes
5.0 of 5 bubbles
We stayed twice Christmas and New year we during that time we ate in dinner eve with discount rate. The food lot of option and delicious also every single staff were friendly in an say that. Thanks...
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Suites MOE, Other at Novotel Suites Mall Avenue Dubai
Responded Jan 11, 2021
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sumit Gupta Hotel Manager Novotel Suites & IBIS Mall of the Emirates
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palimakar asked a question Nov 2023
Ahmednagar, Maharashtra17 contributions12 helpful votes
Hi We are 2 couple family Do you have interconnected rooms.. Pls update Best regards
Answer from FKaramally
Karachi, Pakistan37 contributions
Hi. Sorry for late reply. I don’t think so . Stayed a couple of times but usure
Answer from avorajee
Riyadh, Saudi Arabia401 contributions164 helpful votes
You have to take a taxi unfortunately. Enjoy Dubai!
Tomasz L asked a question Mar 2023
Nekla, Poland1 helpful vote
w jakich godzinach czynny jest basen?
Answer from muttibey
Izmir, Türkiye3,580 contributions567 helpful votes
08.30-09.00
Answer from HARSHIT RAJ
Bengaluru, India9 contributions8 helpful votes
no there is a charge
Adel B wrote a tip Apr 2024
5 contributions
3.0 of 5 bubbles
"you can stop in Metro station after mall of emirates and walk to the hotel"
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ajjay wrote a tip Apr 2024
Mumbai, India97 contributions7 helpful votes
4.0 of 5 bubbles
"the pool is not heated well for asians temperature requirements"
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MSNINI71 wrote a tip Feb 2024
Karachi, Pakistan7 contributions7 helpful votes
5.0 of 5 bubbles
"It is a nice hotel… Enjoy your Stay…"
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TLJWighton wrote a tip Jan 2024
Sunshine Coast, Australia85 contributions42 helpful votes
5.0 of 5 bubbles
"The family suite is worth looking at if circumstances suit."
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Romio973 wrote a tip Nov 2023
Manama bahrain5 contributions1 helpful vote
5.0 of 5 bubbles
"You will be spoiled at this hotel"
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Not the right property for you?
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PRICE RANGE
C$125 - C$4,636 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
suite novotel mall of the emirates hotel dubai
FORMERLY KNOWN AS
Novotel Suites Dubai Mall of the Emirates
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
180
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Novotel Suites Mall Avenue Dubai - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Novotel Suites Dubai Mall of the Emirates
Which popular attractions are close to Novotel Suites Dubai Mall of the Emirates?
Nearby attractions include Mall of the Emirates (0.4 km), Snow Penguins at Ski Dubai (0.2 km), and Ski Dubai (0.2 km).
What are some of the property amenities at Novotel Suites Dubai Mall of the Emirates?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Novotel Suites Dubai Mall of the Emirates?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Suites Dubai Mall of the Emirates?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Novotel Suites Dubai Mall of the Emirates?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Suites Dubai Mall of the Emirates?
Conveniently located restaurants include Nando's Mall of the Emirates, Tribes, and Gharana.
Are there opportunities to exercise at Novotel Suites Dubai Mall of the Emirates?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Suites Dubai Mall of the Emirates have airport transportation?
Yes, Novotel Suites Dubai Mall of the Emirates offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Suites Dubai Mall of the Emirates?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Suites Dubai Mall of the Emirates offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Suites Dubai Mall of the Emirates?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Arabic, and Filipino.
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