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Mercure Gold Hotel

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Mercure Gold Hotel
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950 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Reviewed 3 days ago NEWvia mobile

Good location very spacious room clean hotel very good price and extremely helpful nice staff especially ibrahim at the reception that helped us with alot. Little bit dark lightning in the Rooms Maybe they need more lamps in it , can warmly recommend it! /Camilla Sweden

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Helpful?
Thank Camilla C
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Ms. Camilla, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests, also not forgetting to address your comments with regards to room lighting. We will definitely share your comments within our team. We believe...

new delhi
Reviewed 1 week ago

Best thing you will noticed from Day 1 is polite staff & good food. I booked this hotel under the impression that it is 4 star property but seeing the size of hotel and infra, you cant claim to be a 4 star property. small rooms,small pool area at rooftops plus unpleasant smell in rooms lobby due to old carpets....

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Helpful?
Thank Neeraj_solu
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Neeraj, We would like to extend our appreciation for choosing Mercure Gold Hotel during your recent stay in Dubai and thank you very much for your comments. We like to apologize that our service failed to meet your expectation. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please...

Cairo, Egypt
Reviewed 2 weeks ago via mobile

One of the best people I have ever seen. Starting from the reception to the house keeping they are all smiling. When I ordered a pick up from the airport they directed me to take a taxi as it's much cheaper. They are very honest and the value of money is great although it's not that close to the center.

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Helpful?
Thank صلاح الدين خ
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, We like to thank you for staying with us and sharing your kind review. It's a pleasure to know that you enjoyed your stay and the hotel facilities and hope to welcome you back in the near future. With Kind Regards, S. Drewitz General Manager

Doha, Qatar
Reviewed 2 weeks ago

Me and my family decided to spent our Christmas in Dubai and we chose Mercure Gold Hotel as our accommodation for 5 days. The room is not so spacious but is good, quiet and clean. Complete with bathroom and room facilities. Housekeeping are available everyday to clean the room, replace the towels and other toiletries. Breakfast is quite good and...

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Helpful?
2Thank rmballarbare
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 3 weeks ago

As it was my first time to Dubai, I didn't know anything in Dubai. I was happy that I stayed in Mercure, as they also gave me the possibility to use the airport shuttle in order to get to the hotel without problems. This shuttle can also be used to Kitebeach and Dubai Mall! The room was good. All the...

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Helpful?
1Thank Karel V
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Karel, Thank you for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and we like to apologize for the breakfast experience. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please rest assured that...

Redcar, United Kingdom
Reviewed 8 December 2016

Well located hotel. the rooms are of a nice size but dated. the beds are comfortable and the room quiet. The hotel is close to the city and beach. There are plenty of shops and restaurants within 5 to 10 minutes walking distance.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank James A
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. James, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

MUMBAI
Reviewed 5 December 2016

I have stayed at Mercure before in Thailand & had a fantastic experience hence we decided to pick Mercure in dubai as well & i must say it was the right pick... As expected everything went well except day 1 where housekeeping disappointed a bit but they took good care of everything once they were informed about their minor carelessness......

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Helpful?
1Thank Nadz7
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests and also take the feedback serious about the housekeeping service in order to improve our services. We will definitely share your comments within...

Dubai, United Arab Emirates
Reviewed 28 November 2016 via mobile

I stayed few times in this hotel and the reason that i am coming back: Good hotel, nice rooms, friendly staff. Don't forget to present your loyalty card when you will go to the bar, as there is a discount for the members. Thank you James at front desk, every time you are running behind of your guest.

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Helpful?
Thank sabry_bittar
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you very much and we appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback from our valued guests. We will definitely share your comments within our team. We believe that this feedback will serve as an encouragement to all of our...

Reviewed 18 November 2016

In the same week I stayed at Premiere Inn IBN Battuta, which is way better compared to this hotel yet this hotel has a higher ranking. Premier was similar in price but way better customer service, room service and the hotel is much nicer condition and cleaner.\ My biggest complaint is the smell in the hallways and in the room....

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Helpful?
1Thank gretandaidan
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Kindly accept our sincere apology for the negative experience of the room and service. It is our aim to provide a superior experience to all our guests and it is also a disappointment for us when we could not meet the guest expectation. We have taken note of your comments and shared them among the concerned team...

National Capital Territory of Delhi, India
Reviewed 18 November 2016 via mobile

I went to there terrace restaurant and enjoyed the view of Dubai. With respect to food it was ok but not great. Service is good. I will like to visit them again in future Although I didn't stay in there but location seems to be nice

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Helpful?
Thank abhi_venom
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear abhi_venom, Thank you for your visit to Temptation Lounge. We appreciate the constructive comments which help us to improve the offers and look forward to welcome you back again. Your Sincerely, S Drewitz General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $100 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#135 Business Hotel in Dubai
#166 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“this hotel is in between buildings so dont expect any view. My room view was awful as it was open space in middle of hotel.”
 of 5 bubbles Neeraj_solu, 9 Jan 2017 | Read review
“The room right next to utility room could be little disturbing at night..”
 of 5 bubbles Nadz7, 5 Dec 2016 | Read review
“Corner suites are large and ☀️ sunny!”
 of 5 bubbles 158esrak, 1 Nov 2016 | Read review
“Unfortunately didnt get a quiet room”
 of 5 bubbles 478madhavb, 28 Oct 2016 | Read review
“Good for those needing the airport or downtown dubai.”
 of 5 bubbles Faceyreviews, 24 Sep 2016 | Read review
5 of 5
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