Citymax Hotel Al Barsha

Citymax Hotel Al Barsha

Plot No 3731298, Al Barsha Rd, Dubai 116121 United Arab Emirates
Traveller (279)
Double Bedroom with view of Mall of the Emirates
Room & Suite (31)
Dining (11)
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About

4.5
#221 of 820 hotels in Dubai
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Citymax Hotel Al Barsha is located conveniently in the Al Barsha district 1, just a 2 minute walk from Mall of the Emirates, a 22 minute drive from Dubai International Airport and a 30 minute drive from Al Maktoum International Airport. Care for a skiing vacation in the desert? How about shopping for gold or catching a movie in IMAX? When you’re staying at Citymax, it’s all just a few moments away. Choose from multiple food & beverage options such as our all-day dining restaurant Citycafe, 24-hour Lavazza coffee shop, the Aqua Pool Bar and The Stag. Each of the 120 modern guest rooms provide contemporary comforts such as free WiFi and much more. Unwind by our glorious rooftop pool and stay fit with our state-of-the-art gym. We also provide a complimentary shuttle to the beach. Whether you’re in town for leisure or work, we've got everything you need for a fun and cost-effective stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Paid public parking nearby
Car park
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Russian, Arabic, Filipino and 1 more

Location

Plot No 3731298, Al Barsha Rd, Dubai 116121 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Dubai Airport
22.6 km
See all flights
Dubai World Central - Al Maktoum International Airport
Mall of the Emirates
10 minDubai Metro
4.5
4.5 of 5 bubbles801 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Citymax Hotel Al Barsha receives positive feedback for its prime location near the Mall of the Emirates and metro, with many guests commending the hotel's cleanliness and stylish atmosphere. The rooms are often noted as being tidy, though some guests point out size limitations and occasional noise disturbances. While opinions on value vary, with some travelers finding the pricing reasonable and others questioning the additional costs and amenities, the service is generally held in high regard, despite occasional suggestions for improvement.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory

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801Reviews8Q+A30Room tips
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Detailed Reviews
Aqeel Lakdawala wrote a review Feb 2020
Karachi, Pakistan
5.0 of 5 bubbles
Good service, neat and clean rooms and with supporting staff. Very close to mall of the emirates location is good.
Mostly in some hotels we receive additional complimentary toiletries but here it was charged. But overall experience was good.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nilesh_N321, Front Office Manager at Citymax Hotel Al Barsha
Responded Feb 22, 2020
Dear Aqeel, Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind worlds. Be assured, all your motivating comments will be shared with entire team to highlight their great efforts and dedication towards our guests satisfaction, We look forward to welcoming you back, Best regards, Nilesh Nayak Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kost9ln72 wrote a review Mar 2020
Tyumen, Russia
5.0 of 5 bubbles
Near the metro, on foot no more than 10min. Nearby all the attractions of Dubai. Great staff. Nice and clean rooms. Transfer to the beach.I liked it very much, there is a transfer to the beach and malls, it saves a little money for something else, it's nice, the staff is polite, helpful. The room has a safe, hairdryer, kettle, coffee, tea, cream sugar, bottled water, added every day, linen and towels are changed every day, cleaned too, it was always clean.
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nilesh_N321, Front Office Manager at Citymax Hotel Al Barsha
Responded Mar 4, 2020
Dear Valued Guest, Thank you so much for choosing Citymax Al barsha Dubai for your recent stay and for taking the time to share your feedback on TripAdvisor. It gives us immense pleasure to read that you thoroughly enjoyed your stay with us and that you liked our facilities, hotel's great location, room and amenities,specially excellent service provided by our professional and friendly staff, Thank you so much once again for the wonderful review and rating and we look forward to your return stay in the near future. Best regards, Nilesh Nayak Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Dinesh M wrote a review Nov 2021
Tunapuna, Trinidad
4.0 of 5 bubbles
Very well located Hotel close to the Mall of the Emirates, however, you need to know the difference between CityMax Hotel Al Barsha and CityMax Hotel At the Mall... arriving late at night at the wrong hotel could put your state of calm on the wrong foot. However, the stay was very pleasant, food delivery got the location right every time (not so with the taxis), the room was perfectly sized, big enough bathroom and good housekeeping - I do prefer this Hotel to other hotels I stayed previously within the vicinity and I gather this is the smaller of the 2 CityMax Hotels in Al Barsha.
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Review collected in partnership with this hotel
Date of stay: November 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded Nov 22, 2021
Dear Guest, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alesya V wrote a review Mar 2020
Moscow, Russia
3.0 of 5 bubbles
Good afternoon! The stay at the hotel left a good impression. This was facilitated by the provision of a room with a beautiful view, daily thorough cleaning, beautiful interior of the hotel and rooms. The hotel dinners are delicious, but the breakfasts are very monotonous. I lived for nine days and ate the same thing for nine days. Organization of a transfer to the beach is the main minus. You can sign up only for a day and it is incredibly difficult. However, in reality, bus seats always remain unoccupied.
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Review collected in partnership with this hotel
Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nilesh_N321, Front Office Manager at Citymax Hotel Al Barsha
Responded Mar 8, 2020
Dear Alesyav, We truly value your feedback and thank you for taking off your precious time to leave a review on this platform I am glad to read you enjoyed the hotel product, location and the value for price paid. Thank you also for your kind suggestions which I have shared with the relevant department heads for review and appropriate action. Thank you so much again for your valuable time and feedback. I look forward to welcoming you back soon. Best regards, Nilesh Nayak Front Office Manager
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CRC wrote a review Mar 2020
5.0 of 5 bubbles
Just returned from a 4 night stay with a group, the hotel staff couldn’t do enough for you, the food was excellent and the rooms were spotless and well equipped. The hotel has a god location and almost all attractions are within a 15-20 mins taxi ride.
I would recommend This hotel for the price it exceeded expectations.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nilesh_N321, Front Office Manager at Citymax Hotel Al Barsha
Responded Mar 8, 2020
Dear Valued Guest, We truly value your feedback and thank you for taking off your precious time to leave a review on this platform following your recent stay, I am glad to read you enjoyed the hotel product, food,location and the value for price paid. Thank you so much again for your valuable time and feedback. I look forward to welcoming you back soon. Best regards, Nilesh Nayak Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Юлия М wrote a review Feb 2023
Samara, Russia
5.0 of 5 bubbles
Excellent hotel at an affordable price in a beautiful area. Located 7 minutes from the mall Emirates metro.
There are many cafes around where you can have a lunch.
We had breakfasts and dinners, which was very convenient and saved us money. I would like to note that dinners were just wonderful. Every evening something new: delicious cooked meat, different soups, vegetarian dishes, seafood, desserts. Everyone will find what he likes. And the dishes themselves are delicious and cooked with soul.
Many thanks to the employees of the restaurant: Chief Gaun, Gopal, Amit, Chief Ganesh and special thanks to Kishan for his kindness, professionalism and attentive attitude to the guests. Hotel dinners until 11 pm, which is very convenient.
The hotel makes you feel comfortable and relaxed. Very clean rooms, nice smell in the corridors. The room has a mini-fridge, kettle, hairdryer, complimentary water, tea and coffee. There is a pool with warm water on the roof top.
But the most important value of the hotel is attentive, professional and responsive staff. I would like to say a special thank you to Wikum and Manmeet for their personal touch. Despite the large flow of guests they always find time and opportunity to help everyone, always helpful if you need advice or information about the city and the hotel. The warm and friendly atmosphere of the hotel makes you feel like you are at home. Also special thanks to the employee Savio. On the first day of arrival at the reception was Wikum, which agreed on a late dinner, thereby setting the atmosphere of comfort and rest.
I wish the hotel staff all the best, and for the hotel prosperity.
I will definitely return to Dubai and only to the beautiful hotel Sitimax.
Thank you for everything!
Read more
Review collected in partnership with this hotel
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded Feb 11, 2023
Dear Valued Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Вячеслав wrote a review Mar 2020
Minsk, Belarus
5.0 of 5 bubbles
This hotel is very clean with a luxury feel at a very reasonable price every staff treat very nicely specially Manmeet, Shukkur , Garan, Irfan , Lasantha . Glad I choose them and spent very little money for the best hotel in my Honest option. Thanks Citymax.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nilesh_N321, Manager at Citymax Hotel Al Barsha
Responded Mar 12, 2020
Dear Islavik, Thank you very much indeed for sharing your experience on TripAdvisor following your recent stay with us,We are delighted that you had an enjoyable and comfortable stay with us and that you found us to be great value for money. All your kind comments particularly excellent customer service delivered by our friendly and professional team are greatly appreciated. We will cherish this and share with our great team with pride, We look forward to your return stay in very near future. Best regards, Lasantha Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jyothilal Kadalimattam wrote a review Jan 2020
5.0 of 5 bubbles
I wanted to share my best hotel experience at the Citymax Al Barsha. There are two properties around 200m apart. We did our booking from Germany, and family members made their boking from India in two separate booking. Our stay started a day eariler than the second booking. When we checked in, we realized that the other booking is on the second property. We asked the staff whether it is possible to have both the booking at the same hotel, and they said they will try their best to accomodate that. I was even prepared to pay any difference in fare as well. I spoke to the duty manager next day morning, and he assured me that he will take care of my request while I pick the family from airport. When I came back, he moved the second booking to our hotel, didnt even charge me; he even made sure that rooms are in the same floor as well. I was very positively surprised by that! Every single day of our stay, he and his team were checking with us on anything they can help us to make our stay better in Dubai. They made sure that we had the most amazing hotel experience in Dubai. The breakfast was great too.
One will probably find better rooms and facilities in Dubai hotels, but no one can beat the friendliest, helpful staff at the Citymax. Kudos to Lasantha and team for giving us an ungorgettable vacation in Dubai. We cannot thank you enough for your help. When we visit Dubai again, we definilty know where to stay.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from krsnayadav81, Manager at Citymax Hotel Al Barsha
Responded Jan 6, 2020
Dear Kadalimattam, Greetings from Citymax Hotel Al Barsha for New Year! Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by your kind worlds. It was indeed our pleasure having you and family in our hotel,I am glad that you enjoyed your stay with us. I shall share your feedback with staff and thank you for encouraging words. Hope to see you again and please do write to me if there is anything I can do. Kind Regards, Lasantha Jayaneththi Duty Manager
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Dareen wrote a review Feb 2020
5.0 of 5 bubbles
I enjoyed my stay at your hotel. The breakfast was excellent. I must comment on your staff was very polite and helpful, the location was very convenient and accessible to many places I had a small problem and duty manger handle it with grace, charm, and professionalism. His a credit to your organization highly recommend to my family and friend’s
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from krsnayadav81, Front Office Manager at Citymax Hotel Al Barsha
Responded Feb 5, 2020
Dear Valued guest, Greetings! We truly value your feedback and thank you for taking off your precious time to leave a great review on this platform. We would love to meet you and welcome you again in our hotel, Thank you once again and hope to see you soon. Best regards, Nilesh Nayak Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safina H wrote a review Jul 2022
Doha, Qatar
+1
5.0 of 5 bubbles
The hotel corresponds to 4 stars, a new building.
Many thanks for reception - they gave a room overlooking the famous Burj Al Arab hotel, the room was clean, cleaned daily, coffee, tea and water were always replenished. There are no comments about the cleaning - everything is in order and carefully cleaned.
The gym was free in it all the simulators worked well.
Location of “City Max Al Barsha”is very comfortable and convenient location. Just 5 min walking to Mall of Emirates.
the only thing I wanted to change was the food in the hotel restaurant, every day the same thing, it was impossible to eat in a couple of days. Coffee was never hot, but always cold. And restaurant workers need to be more attentive to food.
Special thanks for understanding, courtesy and help in everything to the reception team - Manmeet, Marlyn, Wikum and Joan.
Sincerely many thanks 🙏
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandeep Sewal, General Manager at Citymax Hotel Al Barsha
Responded Jul 9, 2022
Dear Guest, Thank you for the feedback on your stay at Citymax Hotel Al Barsha! Your comments will be shared with our entire staff as we are glad to know you were pleased with your overall stay. Thank you for choosing Citymax Hotel Al Barsha At the Mall and we look forward to welcome you in the not too distant future! Regards, Sandeep Sewal Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Олег Х wrote a tip Jun 13
1 contribution
5.0 of 5 bubbles
"Very convenient location, 3 minutes walk from the Mall of Emirates. Not far from the supermarket LU LU. Conveniently located to bus stops."
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knowledge H wrote a tip Jun 11
1 contribution
5.0 of 5 bubbles
"Vikum ,apple and Irfan is amazing "
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Eva R wrote a tip Mar 2024
1 contribution
4.0 of 5 bubbles
"Make you book your own car and maybe eat from outside it's better and cheaper"
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Мария П wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"Ok"
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Мария С wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"I want to thank Ifran for the excellent cleaning, everything is super! Friendly staff who will definitely help with everything. I will defin"
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Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
C$58 - C$89 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Barsha / Al Barsha 1
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Citymax Hotel Al Barsha - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Citymax Hotel Al Barsha
Which popular attractions are close to Citymax Hotel Al Barsha?
Nearby attractions include Al Jaber Gallery (0.4 km), Nikita Efremov (0.4 km), and Camel Company (0.3 km).
What are some of the property amenities at Citymax Hotel Al Barsha?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Citymax Hotel Al Barsha?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Citymax Hotel Al Barsha?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Citymax Hotel Al Barsha?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Citymax Hotel Al Barsha?
Conveniently located restaurants include Nando's Mall of the Emirates, Tribes, and Emporio Armani Cafe.
Are there opportunities to exercise at Citymax Hotel Al Barsha?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Citymax Hotel Al Barsha have airport transportation?
Yes, Citymax Hotel Al Barsha offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Citymax Hotel Al Barsha?
Yes, dry cleaning and laundry service are offered to guests.
Does Citymax Hotel Al Barsha offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Citymax Hotel Al Barsha?
The staff speaks multiple languages, including English, Russian, Hindi, Arabic, and Filipino.
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