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Sheraton Dubai Mall of the Emirates Hotel

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#74 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Dubai Mall of the Emirates Hotel
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1,975 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
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Showing 1,570: English reviews
Durban
Reviewed 4 weeks ago

Nice Hotel, with its direct access in Mall of Emirates convenient and Easy Staff we great in checking in and checkout very amendable and helpful. Great Hotel & Service. Near to The Palm Area. and Beaches but a distance toold Dubai N Dubai Creek Area.Overall Nice Hotel N Stay we had

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Helpful?
Thank naeemDurban
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear naeemDurban, Thank you for taking the time to share your feedback with us. I'm happy to read that you enjoyed your overall stay with us and particularly liked our convenient connection to Mall of the Emirates featuring over 630 international brands and entertainment facilities for all ages including indoor ski slopes and cinemas. Furthermore, I am delighted to hear...

Istanbul, Turkey
Reviewed 4 weeks ago

One of the best location you can stay, Direct Access to mall of emirates. Clean and friendly employees. Breakfast till 1100 am , Busy check in check out over all its worth it. One of the best Turkish restaurant on the lobby level.

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Helpful?
Thank Muhammed K
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Muhammed K, Thank you for taking the time to review our hotel. I am delighted to read that you enjoyed your overall stay with us and particularly liked our Turkish restaurant Besh. Moreover, our hotel is indeed connected to Mall of the Emirates featuring over 630 international brands and entertainment activities for all ages including indoor ski slopes and...

Lagos, Nigeria
Reviewed 4 weeks ago via mobile

Great hotel right at the Mall of Emirates. Stayed here for 3 days 2013. Nice rooms stayed on the executive floor. The rooms very spacious and the amenities are just as required. Beds are very comfortable.

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Helpful?
Thank Poppie08
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Poppie08, Thank you for reviewing our hotel. I am delighted to read that you enjoyed our facilities and that you particularly liked our rooms, amenities and especially our beds. Furthermore, the hotel is indeed conveniently connected to Mall of the Emirates and metro allowing our guests to easily explore the city. Once again, thank you for choosing the Sheraton...

Reviewed 4 weeks ago via mobile

I am a world traveler and I have been all over the globe. This hotel is clean. The price is just ok for the location and the connection to the mall. It feels you are in the 80s inside the hotel. Staff are very nice and friendly. If you have kids and you want to be near a mall then...

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Helpful?
Thank sadig d
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear sadig d, Thank you for the time you took to share your feedback with us. I am happy that you enjoyed our connection to Mall of the Emirates featuring over 630 international brands and entertainment activities for all ages including indoor ski slopes and cinemas. The mall is also directly linked to the metro, allowing our guests to easily...

Reviewed 4 weeks ago via mobile

nice bar and shisha in the terrace . i love it. but was crowed still the staff could manage it. i have a suggestion that pls give more staff there to take care the guest. thanks very much for the F&B. Really Loved it.

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Helpful?
Thank abin v
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear abin v, I am delighted to read that you enjoyed your experience at Vantage and rest assured that I have shared your kind feedback with all the team and suggestions with our F&B Manager. Once again, thank you for taking the time to share your feedback with us and hope to welcome you back soon for another memorable experience....

EAST SUSSEX
Reviewed 4 weeks ago

We spent four nights in this hotel which is very convenient to the Mall of the Emirates metro and shopping centre (huge but not as daunting as the Dubai Mall). We booked a Club Room which provided access to the Lounge. Both the facilities and the staff were first class and it was well worth the extra money. Breakfast was...

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Helpful?
Thank holidaymaker91
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear holidaymaker91, Thank you for taking the time to share your feedback with us. I am happy to read that you enjoyed our facilities, connection to Mall of the Emirates and particularly enjoyed our Club Lounge and its food and beverage selection. Furthermore, I am delighted to read that our associates were able to make your stay a memorable one...

Reviewed 4 weeks ago via mobile

Stayed in the hotel for 1 night only.The rooms are spacious,view from the room is fantastic.Breakfast spread is huge but less Indian variety,good selection of breads amazing staff always smiling and ready to help.

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Helpful?
Thank Ashok s
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Ashok s, Thank you for taking the time to review our hotel. I am delighted to read that you enjoyed your overnight stay with us and particularly enjoyed our spacious rooms and views. Furthermore, I am happy that you also enjoyed our breakfast and that our associates were able to make your stay as comfortable as possible. Once again,...

Warsaw, Poland
Reviewed 4 weeks ago

Room was very nice. Beautiful views from room and roof top swimming pool (unless there was sand storm). Location excellent for shopping and not far from other Dubai attractions. Business lounge team was above all expectations!

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Helpful?
Thank borysmajewski
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear borysmajewski, Thank you for taking the time to share your feedback with us. I am delighted to hear that you enjoyed your stay and particularly liked the views from your room and rooftop pools. Additionally, I am happy that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your...

Muscat, Oman
Reviewed 22 January 2017

The location is excellent, on top of the Mall of the Emirates, with a walk through directly into the mall. Unfortunately that does make it extremely busy with groups and tours - especially during Dubai Shopping Festival (which was an annoying coincidence, not the reason why we visited). The arrival arrangements are a little chaotic and confusing - from valet...

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Helpful?
1Thank JTK968
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear JTK968, Thank you for taking the time to share your feedback from your stay over DSF with us. I am happy to read that you enjoyed our convenient connection to Mall of the Emirates featuring over 630 international brands and entertainment activities for all ages including indoor ski slopes and cinemas. Furthermore, I am sorry to hear that your...

Dubai
Reviewed 19 January 2017 via mobile

I do recommend this hotel as it is good for shopping as well as close to most of famous areas in Dubai. Metro is also very close from mall of Emirates. The room, view and restaurant for breakfast were excellent. The only thing I didn't like is the entertainment facility (TV) it was very slow to open and needs lots...

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Helpful?
Thank I_Like_UAE
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear I_Like_UAE, Thank you for taking the time to share your feedback from your recent stay with us. I am delighted to read that you enjoyed your overall stay with us and particularly enjoyed our rooms, views and especially our link to Mall of the Emirates featuring over 630 international brands and entertainment facilities. Furthermore, I am sorry to hear...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $251 - $599 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Asiatravel.com Holdings and Jetsetter so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#53 Spa Hotel in Dubai
#71 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
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Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Front side rooms”
 of 5 bubbles LawrenceG414, 27 Feb 2017 | Read review
“Go for high floor and city view.”
 of 5 bubbles Amit_Btt, 24 Feb 2017 | Read review
“City view rooms (front of the hotel)”
 of 5 bubbles kieronbd, 18 Feb 2017 | Read review
“Club Floor is excellent”
 of 5 bubbles RMC1954, 13 Feb 2017 | Read review
“choose higher floor rooms for a good city view..”
 of 5 bubbles Vchopra79, 11 Feb 2017 | Read review
5 of 5