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Sheraton Mall of the Emirates Hotel

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Traveller (1199)
Room & Suite (551)
Pool & Beach (108)
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Overview
  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“direct access”(94 reviews)
“great hotel”(138 reviews)
“ski dubai”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,375)
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All reviewsdirect accessgreat hotelski dubairooftop poolmetro stationexcellent locationthe burj al arabjunior suitethe club loungean upgradebusiness hotelbusiness tripduty managerlong flightspecial thanksemiratesfloor
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661 - 665 of 1,913 reviews
Reviewed February 17, 2016

I stayed here last 30th of January 2016. The hotel's location is great and it is one of their selling point. It is connected to Mall of Emirates and Metro Station. If you go out, there will be restaurants and massage parlor that added to...More

Thank Guin Carlo A
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded February 19, 2016

Dear Guin Carlo A Thank you for taking the time to review the hotel. I am thrilled that you enjoyed our central location and the facilities that we have on offer. Rest assured I am looking into your comments on the breakfast to go. On...More

Reviewed February 16, 2016 via mobile

The staff was warm a welcoming. Housekeeper left roses on our beds on our last night there. Mr. Omar from the front desk was very kind and humorous on the morning we checked out. The hotel is located inside the mall which is super convenient....More

Thank Wanderlustili
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded February 19, 2016

Dear Wanderlustili I am thrilled to see your kind comments regarding your recent stay with us. Our associates are the cornerstone of the hotel and I am glad that they were able to go beyond expectations during your stay. I do hope to welcome you...More

Reviewed February 14, 2016

Stayed during 4 nights and felt incredibly well. The hotel is next to the Mall of Emirates so it is very convenient if you need to go shopping, even buy food at the huge Carrefour, watch a movie or even ski! It is also next...More

Thank Wilson T
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded February 19, 2016

Dear Wilson T Thank you for taking the time to review the hotel. I am thrilled to see that you enjoyed your time with us at the hotel. We do have several evening dining options available, from Link@Sheraton Cafe offering light bites to Vantage bar...More

Reviewed February 11, 2016

Best location adjacent to mall of emirates very comfortable room and the view, the breakfast was pretty good this hotel is family friendly very help full and friendly staff will definitely come again to stay.More

Thank MaazKhan1
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded February 15, 2016

Dear MaazKhan1 Thank you for taking the time to review the time. I am thrilled to see your kind comments on the associates and will be sure to pass this on to them all. I hope to welcome you back to the hotel soon. Warm...More

Reviewed February 11, 2016

We used this as a stop over on our return trip to Australia to break up our journey. A perfect indulgent bit of luxury to take a breath and arrive home not quite so bedraggled. A vibrant busy city. The service at every point was...More

Thank Malanduo
Response from Sheraton M, General Manager at Sheraton Mall of the Emirates HotelResponded February 15, 2016

Dear Malanduo I am thrilled that you chose the hotel as a stopover during your vacation. I am so glad that you enjoyed the Sheraton Sweet Sleepers that we have in each room, they certainly do allow for a restful nights sleep. I hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#66 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$99 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#49 Family Hotel in Dubai
#66 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1199)
Room & Suite (551)
Pool & Beach (108)
Dining (100)
Amenities (15)
Business Centre & Event Rooms (6)
Family and Play Areas (4)
Questions & Answers
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Helen S
April 5, 2018|
AnswerShow all 2 answers
Response from Ginakoumpis | Reviewed this property |
This question is for management of Sheraton otherwise it is not a legitimate question for a fellow traveller
1
Vote
Amjd H
March 3, 2018|
AnswerShow all 6 answers
Response from LavinaUS | Reviewed this property |
I guess it depends on the size of the room; we had a king bed - and there was like a small couch along the window - which could possibly fit a person as long as they don't move too much in bed. I had one day taken an hour... More
1
Vote
Lauren A
January 22, 2018|
AnswerShow all 5 answers
Response from Rahana R | Reviewed this property |
The hotel is located within the mall through a passage way, so if you are after shopping n just chilling then you need to travel far as the mall caters all kinds of food. There a rooftop pool which is lovely with an shaded... More
1
Vote
Room Tips
"Ask for lower floor since there are 54 floors and otherwise the lift tip can take a while."
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"suite is better"
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"High level rooms have the best views."
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"Corner suites has more and beautiful view"
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