We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Kempinski Hotel & Residences Palm Jumeirah

Show Prices
#157 of 544 Hotels in Dubai
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
Panoramas (22)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

565 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 421: English reviews
Start your review of Kempinski Hotel & Residences Palm Jumeirah
 Click to rate
Heidelberg, Germany
Reviewed 1 week ago NEWvia mobile

I've had massages in tons of places around the world, but.... by far, this's the best experience I've ever had! My therapist (Andrea) was the true definition of professionalism. Very detailed, and very professional. The whole staff was very welcoming and friendly. The place was clean, organized and warm. If you wanna have one of those unforgettable experiences, this's the...

 Report
Helpful?
Thank Almohnnad
New York City, New York
Reviewed 1 week ago via mobile

I stayed at this hotel for the experience of staying at the famous Dubai Palm Islands, and I was not disappointed. The check-in staff, who are from Astana, was very helpful, and they even upgraded my room! My hotel room has a great view of the Dubai skyline, and the room is very luxurious. Overall, I highly recommend this hotel,...

 Report
Helpful?
Thank Itinerant-Jun
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Valued Guest, Thank you for recently taking the time in posting a review on TripAdvisor following your stay at the Kempinski Hotel Palm Jumeirah. I am very pleased that you enjoyed your overall stay at our hotel and have noted your great feedback on the colleagues, which they will be heavily commended. We look forward to your next visit...

Reviewed 2 weeks ago via mobile

We booked two suits from March 02 for two nights. The first night was wonderful, and we had fun in big party but the second night was the opposite because the manager HAZEM said you can't invite any guest and if you invite any guest we will call the police. Because this is the policy. I called police and I...

 Report
Helpful?
Thank Saleh M
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Saleh M, Thank you for sharing your feedback. The management has already got in contact with you in order to discuss the matter further. Thank you and best regards, The Management Team

clare66uk
Reviewed 2 weeks ago via mobile

Stayed at Kempinski, the staff are so helpful & friendly. We had a 2bedr suite which was simply stunning. The suite was very well equipped with only the best crockery etc! Pool are was lovely as were the pool staff, concierge was very efficient.

 Report
Helpful?
Thank clare66uk
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Clare66uk, Thank you very much for your kind comments, and we are extremely glad that you have enjoyed your stay with us. Our objective is to constantly ensure great level of service and quality. We look forward to welcome you back in the near future. Warm regards, Natalia Kashirskaya Hotel Manager

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

My family and I stayed at the kempinski on the palm at the end of February.We arrived early morning at 5.30 am.We were exhausted and the duty manager Hazem went out of his way to get our room ready within a half hour.The suites were huge and beautiful with every comfort .We were further accommodated with a late check out...

 Report
Helpful?
Thank Zaheera A
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Zaheera A, Thank you very much for the great comments. The team members will be commended for the job well done. We always try to offer outstanding levels of service and quality in order to meet your expectations. Looking forward to welcoming you back in the near future. Warm regards, Natalia Kashirskaya

Berlin, Germany
Reviewed 2 weeks ago via mobile

Just returned from our second holiday here! It was perfect in every way! The suites are beautifully furnished with a fully equiped kitchen. We booked the same suite as last year with 2 bedrooms and three bathrooms, kitchen, large balcony etc..... This hotel is a sea of tranquility in Dubai! The reception and concierge are staffed by highly motivated professionals...

 Report
Helpful?
Thank scheuermanns
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mr. Scheuermann, Thank you for your kind words and we are very glad that you had an enjoyable stay with us in your your second home. Your positive comments enable us to consistently carry out excellent service and high levels of quality. We are looking forward to welcome you back this year. Warm regards, Natalia Kashirskaya Hotel Manager

Reviewed 3 weeks ago

I just had the most amazing massage by Andrea the therapist. The entire staff was very helpful and made the visit to the spa very confortable. The actual massage was very professional and pleasant with attention to detail. thank you Andrea you made an outstanding job. Keep it up. Mr Jacob

 Report
Helpful?
Thank Jakob D
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mr. Jakob, Thank you for taking the time in giving wonderful comments. We are truly glad you enjoyed your massage, and Andrea will be commended for the great service provided. Looking forward to welcoming you back. Kind Regards, Natalia Kashirskaya Hotel Manager

Dubai, United Arab Emirates
Reviewed 13 February 2017

The design of this hotel is amazing, the rooms is excellent, its a modern classic. They have a pool and the beach next to each other, its a place where you just want to relax and enjoy the view either from your room or outdoor beside the pool.

 Report
Helpful?
Thank Abuminas
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Abuminas, Thank you for sharing your feedback on line. I am glad to see that you liked the Hotel and enjoyed your stay. Looking forward to welcome you back. Kind Regards, Natalia Kashirskaya Hotel Manager

Riyadh, Saudi Arabia
Reviewed 8 February 2017 via mobile

Best stay in Dubai ever Very nice place to relax, warm thanks to the two Ahmeds' and Alouna from front desk, they were very welcoming, prompting to do any needed help Excellent breakfast and view, very good relax on the pool or beach The seafood restaurant is fantastic, it is a really innovative and fresh, we enjoyed our dinner there...

 Report
Helpful?
Thank Mohamed E
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Mohamed E, Thank you very much for your comments. Glad to know that your stay was enjoyable. Looking forward to welcome you back. Best Regards, Natalia Kashirskaya Hotel Manager

Reviewed 6 February 2017

All staffs are nice and super helpful. They helped us to solve all the problems and questions. The room is clean and with a full equipped kitchen. The food of the restaurants in the hotel were very delicious.

 Report
Helpful?
1Thank elainel389
KempinskiPalm, Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear elainel389, Thank you very much for your positive comments. It is always a pleasure to welcome you. Best Regards, Natalia Kashirskaya Hotel Manager

614 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (360)
Viewed
Dining (13)
Viewed
Pool/Beach Area (40)
Viewed
Room/Suite (70)
Viewed
Hotel & Grounds (66)
Viewed
View from Room (34)
Viewed
Family/Play Areas (1)
Viewed
Other (136)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (198)
Viewed
Amenities (13)
Viewed
Beach (4)
Viewed
Dining (14)
Viewed
Second Superior Three Bedroom Penthouse (65)
Viewed
Superior Three Bedroom Penthouse (83)
Viewed
The Hotel (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Dining (17)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
3.8 km away
Sofitel Dubai The Palm Resort & Spa
4.5 km away
Rixos The Palm Dubai
Rixos The Palm Dubai
#35 of 544 in Dubai
2,447 reviews
4.7 km away
Anantara The Palm Dubai Resort
Show Prices
Show Prices
Show Prices
3.2 km away
Fairmont The Palm, Dubai
4.8 km away
Waldorf Astoria Dubai Palm Jumeirah
2.1 km away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#43 of 544 in Dubai
4,787 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $456 - $1,350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Agoda, Expedia, Travelocity and Booking.com so you can book your Kempinski Hotel & Residences Palm Jumeirah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#39 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#88 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#141 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best staff”
 of 5 bubbles elainel389, 6 Feb 2017 | Read review
“6th floor and up the rooms excellent”
 of 5 bubbles namanniy, 22 Jan 2017 | Read review
“Two Bedroom Palm View Suite”
 of 5 bubbles clubgauravGuptaa, 3 Jan 2017 | Read review
“Bar drinks are expensive and a burger is 120 AED.”
 of 5 bubbles b0deg, 3 Dec 2016 | Read review
“None really!”
 of 5 bubbles G467KXjosec, 18 Nov 2016 | Read review
5 of 5