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Kempinski Hotel & Residences Palm Jumeirah

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#165 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel & Residences Palm Jumeirah
Kempinski Hotel & Residences Palm Jumeirah
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551 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Riyadh, Saudi Arabia
Reviewed 24 April 2016

We spent really good times at this resort. I really loved it. Service is really good. Food is amazing!! Pool and beach are are really good and huge. too much space for every guest. very comfy place to realx and chill. Room was really huge and well designed. 2 bed rooms for 3 adults is really good and spacious. Extreamly...

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1Thank Abdulrahman A
Paris, France
Reviewed 21 April 2016 via mobile

We just spent three fabulous days at this hotel and we will soon be back. Super location, rooms are very spacious and super clean. Excellent staff, specially Milan at the Brunello restaurant and Annie at the Spa. They made us feel specials. We really felt cocooned!!

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Thank rema R
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Rema R, Thank you very much for your positive review. I am glad to know that your stay was pleasant and that my team members made you feel special. Looking forward to welcome you back. Best Regards, Alessandro Redaelli

Genoa, Italy
Reviewed 19 April 2016

We had a lovely time during our stay in Dubai, this was due to fantastic service at this hotel, the staff went the extra mile at every opportunity. Our room was very clean and food was out of this world. We will be returning!

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Thank lucky438
Dubai, United Arab Emirates
Reviewed 17 April 2016

The best advice that I can give is to choose any of the other 5 star hotels on The Palm - Kempinkski does not meet any of the expectations apart from "the look". I had booked 3 suites at the hotel because we had relatives coming from the UK and wanted to show them "something special" in Dubai. It ended...

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1Thank Micha G
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear Micha G, Thank you very much for your comments. Sincere apologies for the inconveniences that you mention. Please be assured that I take the guests feedback very seriously. I have already personally investigated the matters you refer to and have taken the necessary enhancement measures. I would be grateful if you could contact me directly at the Hotel at...

Almaty, Kazakhstan
Reviewed 16 April 2016

I have spent 2 short days in your property, which was a wonderful and relaxing stay. The welcoming of the reception was very warm and sincere, the food in the italian restaurant is to die for delicious in every way. Thank you and see you next year

Review collected in partnership with this hotel
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Thank saidas89
Dubai, United Arab Emirates
Reviewed 8 April 2016 via mobile

The good Fantastic resort. Great beach with a view. Nice pool and not annoyingly crowded. Brunch held lots of promise with a great array of good quality starters Things to improve Inside restaurant service somewhat lacking Mains were nothing to write home about. Would not be criticizing it if expectations were not set higher due to the luxury rating of...

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Thank dangerman_yyz
Edinburgh, United Kingdom
Reviewed 4 April 2016 via mobile

Arrived at hotel, valet parking staff failed to take luggage from car when asked. On check in we didn't actually know which desk reception was as noone there to help. Checked into a lovely room with tiny baths though and decided to spend the day at the pool. Eventually found three sun beds with no help from pool staff. Tried...

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2Thank michellemackay
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear michellemackay, Thank you for your feedback. I am disappointed to read that your stay coincided with a few service inconveniences that you mention. Please be assured that I am taking your comments very seriously. My team and I have already taken the necessary corrective measures for the sake of all our guests satisfaction. It would be my pleasure to...

Dubai
Reviewed 3 April 2016

Very lovely hotel. Luxury . Very nice and helpful personel. Good location on the beach. No restaurant(except the ones on the hotel) or shooping nearby. Lovely garden and swimmingpool. Many russian visitor.

Review collected in partnership with Easytobook.com
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Thank Anne Lise Flaat... S
Liverpool
Reviewed 25 March 2016

Booked this through a groupon offer 4 adults with house beverages, 1 over 12 with soft drinks and 1 child and it was about £350. You have acces to the pool and beach from 11am and brunch is served 1pm until 4pm. On arrival you are shown to the loungers by the pool and towels are provided for you. The...

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Thank nellynora
Dublin, Ireland
Reviewed 21 March 2016

On a recent visit to Dubai we were brought to the above hotel for Friday brunch. My first impression was of how large and palatial the hotel looked.The food at the brunch was very nice and varied, the staff could not have been more helpful. And now for the hitches, on locating the mens toilets I was stunned to find...

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Thank shay55
KempinskiPalm, General Manager at Kempinski Hotel & Residences Palm Jumeirah, responded to this review

Dear shay55, Thank you very much for posting this reply. Please be assured that I have read your comments attentively and already tackled the matter that you highlighted. I hope to have an opportunity to welcome you back for an enjoyable experience. Best Regards, Alessandro Redaelli

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Self-Serve Laundry
Official Description (provided by the hotel)
We invite you to a place where the earth and sea merge with imagination. Here on the coveted shores of Dubai's iconic island lies the perfect vantage - the Kempinski Hotel & Residences Palm Jumeirah. A palatial retreat, set atop a true landmark, this picturesque paradise offers traditional European luxury and endless opportunities to create lasting memories. Spacious Suites & Penthouses - Exquisite marble floors guide your every step as gold, ivory and light blend into a portrait of true opulence...You have left the ordinary behind. Spacious suites and penthouses provide the lavish comforts of well-appointed living rooms, dining areas, and fully equipped kitchens, ideal for both families and long stays. ... more   less 

Additional Information about Kempinski Hotel & Residences Palm Jumeirah

Address: Crescent West | Palm Jumeirah, Dubai 213208, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $464 - $1,047 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel & Residences Palm Jumeirah 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Kempinski Hotel And Residences Palm Jumeirah
Hotel Style:
#39 On the Beach Hotel in Dubai
#60 Family Hotel in Dubai
#92 Spa Hotel in Dubai
#98 Romantic Hotel in Dubai
#148 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel & Residences Palm Jumeirah staff and other travellers.
20 questions
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Questions? Get answers from Kempinski Hotel & Residences Palm Jumeirah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best staff”
 of 5 bubbles elainel389, 6 Feb 2017 | Read review
“6th floor and up the rooms excellent”
 of 5 bubbles namanniy, 22 Jan 2017 | Read review
“Two Bedroom Palm View Suite”
 of 5 bubbles clubgauravGuptaa, 3 Jan 2017 | Read review
“Bar drinks are expensive and a burger is 120 AED.”
 of 5 bubbles b0deg, 3 Dec 2016 | Read review
“None really!”
 of 5 bubbles G467KXjosec, 18 Nov 2016 | Read review
5 of 5