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Cassells Al Barsha Hotel Dubai

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Cassells Al Barsha Hotel Dubai
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584 Reviews from our TripAdvisor Community

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Showing 351: English reviews
Buenos Aires, Argentina
Reviewed 22 January 2016

Absolutely amazing! The unflagging enthusiasm caused by the word “Dubai”. ‘Pressured’ by this ‘must-do’ approach, we decided to go for the New Year (2015/2016) to famous & ‘famed’ Dubai. We were not impressed. Though a mind-boggling investment (~ US$20 bn), the 2km2 of skyscrapers remain the only architectural ‚hot spot’ of the city. All around it there’s just...hot desert. So...

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Helpful?
Thank Delia G
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Ms. Delia, Thank you for taking the time to share your feedback and experience during your stay with us. We were delighted to hear that you enjoyed your holiday and look forward to welcoming you back on your next visit to Dubai The Management

Durban, South Africa
Reviewed 21 January 2016

I stayed at the Cassels Al Barsah hotel for 5 nights recently. The location is very convenient due to the Metro station just across the road from the hotel. Reception staff very efficient and helpful. Breakfast was a disaster as staff cannot cope with the volume of guests. Staff lack people skills and very unfriendly. Long waiting period for replenishment...

Review collected in partnership with this hotel
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Helpful?
Thank 3801RAVI
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Mr. Ravi, Thank you for taking the time to share your feedback and for your positive comments for Reception team. Please accept our sincere apologies for the inconvenience caused to you on various Restaurant product and service related issue. Rest assured that this matter has been communicated to the relevant head of department so that it does not happen...

Quezon City, Philippines
Reviewed 19 January 2016 via mobile

Cassells Al Barsha is not one of the newest hotels in the area but what it lacks in that "modern" feel, their customer service makes up for it. It was my first time in Dubai and the hotel driver, Hussein (?), picked me up from the airport right on time. We made small talk on the way to the hotel...

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Helpful?
Thank Lovelee T
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Ms. Lovelee, Thank you for your sharing your review. It was a pleasure to host you and to have your feedback. Your compliments in regards to the facilities and the services of our associates are very much appreciated. I will ensure to share your comments with the entire team as it is very encouraging for us to receive positive...

Cairo, Egypt
Reviewed 15 January 2016 via mobile

After a meeting with a friend at the hotels lobby I decided to go for lunch at the emirati restaurant before leaving. There a Girl named Roxane welcomed me with a pleasant smile & courteously escorted me to a table. She was politely answering my questions & was very attentive. The food was of good selection. I was relaxed through...

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Helpful?
Thank Nabil M
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Mr. Nabil, Thank you very much for taking the time to share your feedback. Cassells Al Barsha Hotel takes a great pride and strives to provide the utmost service simply because our guests deserve the very best. We appreciate your recognition of the warmth welcome by Ms. Roxanne and the good selection of food. We hope that you will...

Emirate of Abu Dhabi, United Arab Emirates
Reviewed 7 January 2016 via mobile

We spend our new year here with family and friends. The best location of this hotel always makes it easy to decide where to stay everytime i visit Dubai. The non alcoholic concept maybe a challenge when celebrating a special occasion but not a big deal. Service has improved , good value for the money.

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1Thank Saby131
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Saby, Thank you for your sharing your review. It was a pleasure to host you and to have your feedback. Your compliments in regards to our location and the services of our associates are very much appreciated. I will ensure to share your comments with the entire team as it is very encouraging for us to receive feedback like...

Paarl, South Africa
Reviewed 4 January 2016

Very nice hotel with big, clean rooms. Jacuzzi and swimming pool on roof. Great variety at breakfast. Friendly staff - greet you in the morning while passing. My husband had problems with connecting to the internet and in no time they send somebody to our room to fix it. Will defnitly stay there again.

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Helpful?
Thank Sulene2014
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Sulene, Thank you very much for taking the time to share your feedback. Cassells Al Barsha Hotel takes a great pride and strives to provide the utmost service simply because our guests deserve the very best. We sincerely appreciate your recognition of our facilities and services. Looking forward for another opportunity of welcoming you back in not too far...

Reviewed 2 January 2016 via mobile

Stayed one night as I got a very cheap rate off the internet - I felt that maybe it was a worn hotel trying to find business but I was very satisfied with the large clean rooms, friendly service and location - just next to the metro! Will definately recommend this hotel even at rack rates

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Helpful?
Thank Benny T
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Mr. Benny, Thank you very much for taking the time to share your feedback. It was a pleasure having you with us. Cassells Al Barsha Hotel takes a great pride and strives to provide the utmost service simply because our guests deserve the very best. We appreciate your recognition of our facilities, service and the hotel location. Looking forward...

Karachi, Pakistan
Reviewed 2 January 2016

Big rooms, good for families with toddlers. Car parking is a blessing. Lots of local restaurant and super markets near by. Friendly staff. Sharaf DG station is on walking distance for those who are without car.

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Helpful?
Thank Neenu89
CassellsHotel, Manager at Cassells Al Barsha Hotel Dubai, responded to this review

Dear Neenu, Thank you for your sharing your review. It was a pleasure to host you and to have your feedback. Your compliments in regards to our location and friendly staff are very much appreciated. I will ensure to share your comments with the entire team as it is very encouraging for us to receive positive feedback like yours. We...

Spijkenisse, The Netherlands
Reviewed 29 December 2015

The hotel was OK, the location is OK, swimming pool OK, but communication poor. Ms Aurea [--] promised to arrange a taxi pickup from the new Dubai airport. After mailing her twice we should not be landing at DXB but at DWC (the new Dubai al Maktoum airport) she had the taxi drive to DXB! Arriving at DWC it took...

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Thank ABKtje
Gurugram (Gurgaon), India
Reviewed 16 December 2015

We had a comfortable stay at the hotel. The hotel is Al barsha and is pretty close to the Mall of Emirates and Dubai Mall is also 15 mins drive. One can even travel in metro as it takes only 2 mins to walk to Sharaf DM Metro Station. They provide in room wifi so people on business trip to...

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Helpful?
Thank Sushmita D

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Cassells Al Barsha Hotel is a luxurious yet affordable hotel located in the commercial and financial business district of central Dubai. The property welcomes the guests travelling to Dubai from all over the world and offers warm hospitality and modern amenities at a great value for money. Our property is conveniently located in proximity to the metro station Sharaf DG, Mall Of The Emirates & Ski Dubai, and a short drive to Dubai Media City, Internet City and Dubai Convention Centre. Cassells Al Barsha Hotel boasts 312 rooms which exude comfort and luxury with their elegant furnishing and tasteful ambiance and come with all the state of the art facilities. There is also a fully equipped gym and a large swimming pool where guests can unwind after a hectic day or a long travel. Business guests can also avail a range of facilities for their corporate events at one of our fully equipped conference halls and meeting rooms. We also have vastly experienced support staff who ensure that your event runs smoothly. Our guests can also enjoy fine Emirati cuisine at our specialty restaurant 'Emarati N More'. ... more   less 

Additional Information about Cassells Al Barsha Hotel Dubai

Address: Sharaf Dg Metro Station Sheikh Zayed Rd | Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $75 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassells Al Barsha Hotel Dubai 4*
Number of rooms: 312
Reservation Options:
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Hotel Style:
#213 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Cassells Al Barsha Hotel Dubai staff and other travellers.
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Questions? Get answers from Cassells Al Barsha Hotel Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor is for non smokers.. if u r going with kids.. make sure u r located in 1st floor”
Richy050, 3 Apr 2017 | Read review
“ask for a room that is clean”
mickyq84, 2 Apr 2017 | Read review
“Budget hotel near the mall, do not expect Dubai luxury. Crane hangs near the pool when sunbathing. Quite surreal.”
cine48, 25 Jan 2017 | Read review
“Ask for a room with a street few or Balcony”
, 13 Jan 2017 | Read review
“I can recommend this hotel, it excellent, good rooms, food and service.”
798joeyv, 8 Jan 2017 | Read review
5 of 5