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Jumeirah Zabeel Saray

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#45 of 540 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
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4,866 Reviews from our TripAdvisor Community

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Showing 4,134: English reviews
Dubai, United Arab Emirates
Reviewed 10 July 2016

I have to say i think this is one of my favourite Hotels in Dubai. The staff were fantastic and nothing was too much trouble. Rasha checked us in and i have to say she was the nicest most helpful person i have met, nothing was too much trouble. I think its fantastic that water is free all day by...

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1Thank zahraclark
Reviewed 9 July 2016 via mobile

We stayed here for 10 nights. The views of the palm from our hotel room and the beach were awesome! The staff at this hotel were very pleasant and helpful. A very big thanks to Surajit from the Plaj restaurant on the beach for top service & not forgetting Kasi at breakfast time who was very funny and kept us...

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Thank Faizal A
London, United Kingdom
Reviewed 9 July 2016 via mobile

Hubby and I absolutely love this place! The ottoman theme is present throughout the hotel and service is amazing! They have a slick valet service which has one of the fastest turnaround of cars I've seen so you won't be waiting long to get your car back at all! We usually have drinks and shisha in the hotel and although...

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Thank SafiyyaLewis
Edinburgh
Reviewed 9 July 2016 via mobile

Superb trip, we booked a club room with all the facilities that go with it. The staff are the best feature as well as the choice of places to eat, the flavours 2016 addition was our main reason for booking and I hope they extend it to next year. Top notch hotel, yea it's a little out of the way...

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1Thank bjagall
Reviewed 8 July 2016 via mobile

We stayed at room 472 july 6-7 overnight. It was noisy and we heard the door banging from next door 3-4am we couldnt sleep and in the morning between 8am-11 there were staff cleaning and purposely banging doors. I think they are not aware that it can be heard by guests. Like what we experienced 3-4am from other guests. Seriously...

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1Thank Elkah M
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest: Greetings from Jumeirah Zabeel Saray and thank you for choosing us to celebrate your birthday. I am sorry to read of the disturbance that you faced during the night from the noise of the adjoining room and I would like to express my personal apologies that you left the hotel feeling dissatisfied. Rest assured that your feedback has...

Leeds, United Kingdom
Reviewed 8 July 2016

Spent ten days at the JZS in June so during Ramadan and had a lovely holiday. We were in a club room so all the benefits that go with this made our visit even more special. The customer service throuout the hotel was faultless with a special mention to the guys and girls who greet you as you leave the...

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2Thank cmcpne
doncaster
Reviewed 8 July 2016

The hotel lobby is very impressive on arrival. Rooms are spacious with very very large baths. Tried all the restaurants on half board basis, all to a decent standard although service was slow at times. The breakfast buffet was good lots of variety.. The spa which is free to guest is out of this world!! The pool is nice and...

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Thank mags w
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest: Thank you for taking the time to share your feedback following your stay with us at Jumeirah Zabeel Saray and for your kind acknowledgements of our opulent hotel, our culinary fare and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery that Jumeirah is renowned for, and we are delighted...

East Boldon
Reviewed 8 July 2016

Just returned from a four night stay at this hotel (or should I say Palace) and all I can say is "wow".....although not a great view from our first floor room, the room itself can only be described as spacious, luxurious and fantastic!!! Hotel grounds are lovely, as are the pool and its surroundings. Private beach area is fantastic with...

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1Thank Jo_SEastBoldon
Basildon, United Kingdom
Reviewed 7 July 2016

This is the forth time we have had a holiday in dubai including one to the burj-al arab.This hotel gives more than one would pay for.Service and smiles come as standard,along with your individual needs which almost makes you feel the staff are only there for you.Room,restaurants,pool,lobby,Tolets so clean.If i had to pick one highlight of service this must go...

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1Thank rongorrie
Clifton, New Jersey
Reviewed 6 July 2016 via mobile

This is a really nice hotel. Customer service is excellent, however when I received a phone call from my cousin who lives in Dubai, he was having a hard time reaching me at my room, other than that I enjoyed my visit. Food in the restaurant was good. The beach is beautiful and hotel grounds are well maintained. I love...

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Thank Erika G
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest: Greetings from Jumeirah Zabeel Saray and thank you for sharing your review from your recent stay with us on Trip Advisor. Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for, and we are delighted that...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $309 - $1,263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Expedia, Hotwire, Priceline, Travelocity, Orbitz, Hotels.com, Booking.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#12 Family Hotel in Dubai
#15 On the Beach Hotel in Dubai
#18 Romantic Hotel in Dubai
#21 Business Hotel in Dubai
#41 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Zabeel Saray staff and other travellers.
288 questions
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Questions? Get answers from Jumeirah Zabeel Saray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with the city view then the Palm. The Palm view, well a lot of construction on the other side so...”
sheulyb2016, 21 Apr 2017 | Read review
“Choose a pool view room, higher up, for the best views”
KDT222, 19 Apr 2017 | Read review
“The higher floors have the best views”
I8617TFstevec, 18 Apr 2017 | Read review
“Our beautiful 4th floor deluxe king size room was quiet with a good view and a sunny balcony”
NMP55, 15 Apr 2017 | Read review
“Palm view looks over to the Atlantis but shaded balcony all day Sea view at front of hotel overlooked road but had sun all day”
samtastica, 14 Apr 2017 | Read review
5 of 5