We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We stayed at JZS for 5 nights and upgraded to the club rooms.
The hotel is luxurious. Club rooms are on the higher floors with fantastic view of the palm and the lagoon. We were on half board and can only say by upgrading to...More
I have just returned from the Zabeel. To put it simply Fernando Gibaja and his team have excelled again; the quality of service just keeps getting better and better from
last year. Nalin and Pradeep deserve unquantifiable praise; they made my daughters' holiday so memorable,...More
I cannot fault Zabeel Saray..it is truly luxury in every way possible..the service, the decor, and all the restaurants are amazing. However I find that when I moved from Sofitel to here.. I miss Sofitel surroundings a lot. I miss that vacation island feeling. Here...More
I have to say this is the the most phenomenal hotel I've ever stayed at. My 2 children absolutely loved their 1 week stay. My wife had a great time in the spa. The pool was great. The best kids club. The only disappointment was...More
1 Thank Fahim C
Response from JZS_Management, General Manager at Jumeirah Zabeel SarayResponded 26 March 2017
Thank you for taking the time to share your feedback from your stay with us at Jumeirah Zabeel Saray. I am very pleased to read you enjoyed your stay with us and appreciated our opulent Ottoman inspired resort and unique facilities which include...More
We visited Zabeel Saray for a Christmas break, as a group of 6 adults of various ages. I could not fault the hotel, it is big enough to provide variety but small enough to provide a personal service. They made a special effort for Christmas...More
1 Thank Jessica S
Response from JZS_Management, General Manager at Jumeirah Zabeel SarayResponded 30 December 2016
Dear Jessica S:
Thank you very much for your feedback and comments regarding your stay, especially for selecting us to celebrate Christmas with your family and friends.
We are very proud of the Culinary Team, who has put together a beautiful and unique Gingerbread house...More
On arrival each person gets 1 voucher per day of their stay which can be used for either lunch or dinner, there are some nice restaurant's in this hotel, however you can use your vouchers in any of the 60 resturants (you... More
On arrival each person gets 1 voucher per day of their stay which can be used for either lunch or dinner, there are some nice restaurant's in this hotel, however you can use your vouchers in any of the 60 resturants (you will be given a list of the Resturants) which include some in the Dubai Mall. It is worth considering the club lounge which means your lunch is included (without using vouchers), high tea, unlimited soft drinks, tea and coffee during the day and alcoholic beverages from 6-8pm. Definitely worth the extra as we are a family of 5 and use this option.