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Grand Excelsior Hotel

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Grand Excelsior Hotel
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431 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Navi Mumbai, India
Reviewed 31 May 2016 via mobile

Spacious rooms, maintenance is very good. Bathrooms are clean. No indulgence from anyone. Earlier there used to be loud music upto late night has now stopped. Breakfast spread is good but same day after day. So if you are staying for long duration one may get bored with the same breakfast.

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Helpful?
Thank Snehal22
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Snehal, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

chandigarh
Reviewed 23 May 2016 via mobile

It was a wonderful stay..Staff was very courteous. It is close to all the attractions of Dubai...Special thanks to Ms.Cardoza☺ who.actually made my stay memorable. Only one suggestion to improve the variety and changes in the breakfast; else food is excellent...

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Helpful?
Thank shamsher s
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Shamsher, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Dubai, United Arab Emirates
Reviewed 19 May 2016 via mobile

Grand Excelsior Hotel in Al Barsha is one of the most convenient places to stay while in Dubai. Located just behind the Mall of the Emirates, it is quite close to most of the cities tourist attraction. The ambiance gives you that middle eastern feeling with the hospitality which is very respectful and accommodating. The great thing is that they're...

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Helpful?
Thank jon_eliz
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Eliz, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Dubai, Dubai, United Arab Emirates
Reviewed 7 May 2016

the place is well located - but so are other hotels 30 metres away at a fraction of the price,,, went to the bar and found that every beer was 13$ and when i argued that it was too much for a bar which was pretty much dead, and the bar next door which had a live band and heaving...

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Helpful?
1Thank Dipen M
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Dipen M, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for...

novexireland
Reviewed 4 May 2016

Very loud disco at night till early morning.Even the bar at reception played the music very loud.Not a nice bar.Nicer hotels in Dubai to stay in.Very small pool on the rooftop. Very good and helpful reception staff.

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Helpful?
Thank novex1
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Novex1, Warm Greetings from Grand Excelsior Hotel Al Barsha! At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Reviewed 26 April 2016 via mobile

The room was smelly it was a smoking room however the smell was different ive been to different smoking room different hotel as well so i know there is something wrong with it. and i think they gave us an old room, where in the shower was broken you cant even use the main shower. Complaint at the reception but...

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Helpful?
Thank Lorian Mae S
GEHDXB, General Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Lorain Mae, Warm Greetings from Grand Excelsior Hotel Al Barsha! Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Upon thorough review of the situation we have taken steps to ensure that this will never happen again. We would like to take this opportunity to thank you for...

New Delhi, India
Reviewed 23 April 2016

Exteriors may appear to be strange as it is in the shape of a ship, the hotel is Grand within, in terms of lobby and room sizes. The moment you enter the hotel, the lobby seems lavish and gives a feel good factor. Room sizes are extravagant. The hotel has a Sports Club and and a night club. The crowd...

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Helpful?
1Thank NimitVars
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. NimitVars Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Scarborough, United Kingdom
Reviewed 9 April 2016 via mobile

Booked to stay here for our honeymoon and was pleased throughout the stay! We had hired a car so happily let us use their carpark! Room was spacious, lots of storage and good sized bathroom too! staff very attentive and happy to help with any questions! Even when we asked to be moved in the middle of the night due...

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Helpful?
Thank rryder87
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr/Ms Rryder87 Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

Ireland
Reviewed 1 April 2016

On check in we were given room 317, the AC was not working, the room was smelly and the sheets were dirty, we asked for the sheets to the changed but the AC was not fixed. We were moved to 217, this was a very pleasant room and we were very happy with the room. However, after a few hours...

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Helpful?
Thank Tina M
GEHDXB, Guest Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Ms. Tina Warm Greetings from Grand Excelsior Hotel Al Barsha, Kindly accept our sincere apologies for the inconvenience you may have experienced in respect to your stay with us. Unfortunately we didn’t meet your expectation. Upon thorough review of the situation we have taken steps to ensure that this will never happened again. We would like to take this...

Male
Reviewed 28 March 2016

I have spent 10 nights in this hotel, overall quality of the hotel is good. The reception staff's were very helpful and the excursion guide were friendly and arranged excursions as we required. Before arrival i have emailed to make some arrangements but it was not arranged. The only issue i felt with this hotel is the dust, there were...

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Helpful?
Thank HasanID
GEHDXB, Public Relations Manager at Grand Excelsior Hotel, responded to this review

Dear Mr. Hasan Warm Greetings from Grand Excelsior Hotel Al Barsha, At the onset we would like to thank you for taking valuable time off to post your feedback with regard to your stay with us. We have noted all your positive comments and feedback and are elated to know that we have lived up to your expectations. This is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Within 10 minutes' walk from Mall of The Emirates and Metro station, the Grand Excelsior hotel is set in Al Barsha, Dubai - the city's vibrant business district in close proximity to Dubai Internet & Media City, Knowledge Village, Dubai World Trade Centre, DIFC and Jebel Ali Free Zone. We are also in close proximity to shopping malls, Burj Khalifa, Jumeirah Beach Park, Wild Wadi Water Park and. Finest luxury accommodation and associated amenities cater to the needs of business and leisure travelers with the blend of Unique Arabian Hospitality. The hotel is decorated in a contemporary yet unique Arabian style and offer different categories of impressive rooms & suites. Relax in your spacious room or suite, designed and furnished with outstanding amenities that meet the highest standards. Each elegantly decorated room has a flat-screen satellite TV and air conditioning. All rooms at the Grand Excelsior have a work desk, kettle and a coffee maker. The 6 restaurants and bars onsite showcase multi cuisine with a fine taste of dining pleasure and entertainment. The hotel's Health Club boasts quality weight machines and cardio equipment. Swim in the 15 m. Temperature-controlled outdoor pool, unwind in the sauna or steam room and treat yourself at the Lavana Spa for unique treatments. Grand Excelsior hotel can be the perfect location for wedding functions, birthday parties, or anniversary celebrations in our choice of Ballrooms. Give a perfect feel to your conference or business meetings in the hotel's board rooms equipped with Wi-Fi access and overhead projectors. An added value to enhance guest experience, free on-site Valet Parking and Shuttle services to the business hubs and leisure attractions in the city. We are close to Dubai International Airport and Dubai World Central Airport within a traveling time of 15-20 minutes. ... more   less 

Additional Information about Grand Excelsior Hotel

Address: 23 Road, 73 | Al Barsha 1, Dubai 214343, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $96 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel 4*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#219 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel staff and other travellers.
13 questions
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4 months ago
Saham
over a year ago
London, England, United Kingdom
Derby, United Kingdom
4 months ago

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Questions? Get answers from Grand Excelsior Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms, bad bathrooms, great location.”
 of 5 bubbles MalisaK_13, 12 Feb 2017 | Read review
“Doesn't really make a difference. There isn't much to look at and rooms are similar.”
 of 5 bubbles sofin895, 4 Feb 2017 | Read review
“No good view”
 of 5 bubbles hotelsexpert2017, 4 Feb 2017 | Read review
“Suite on the backside facing were quiet big & luxurious.”
 of 5 bubbles , 1 Feb 2017 | Read review
“Try to get rooms on 6th & 7th floors”
 of 5 bubbles CaptJuned, 20 Jan 2017 | Read review
5 of 5