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Rixos The Palm Dubai

AMOMAUS$199*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$253*
US$199*
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US$218*
US$218*
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Rixos The Palm Dubai
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2,537 Reviews from our TripAdvisor Community

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Showing 1,587: English reviews
London, United Kingdom
Reviewed 29 October 2016

We flew into DXB at around 11pm local time. Disembarking took about 12 mins, Border control took around 30 mins, with a further 15 mins more to get the bags. We had a taxi transfer booked to The Rixos with Arabian Adventure, all of which was smooth and seamless. It took exactly 35 mins from meeting the driver at the...

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Helpful?
6Thank Jo D
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Jo D, We are very concerned to hear that we did not meet your expectations and that you are dissapointed with your recent stay. We can assure you that the issues you have encountered are definitely not reflective of the standards we strive to maintain. We know already that you had an opportunity to discuss the issues with our...

London
Reviewed 28 October 2016

We had a great time at the Rixos and we all said we would go again ! This is a premium resort in a premium location and the Ultra all inclusive is certainly the way to go as I would hate to think what we would have spent if we were half board. There are a few issues that could...

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Helpful?
1Thank Lex198
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Lex198 Thank you for choosing Rixos The Palm Dubai for your recent stay. We appreciate all feedback, both positive and constructive, and we thank you for your comments as these help us identify areas in which we need to improve. We appreciate your recommendation, and we look forward to welcoming you back soon. Best regards, Rixos The Palm Dubai

England, United Kingdom
Reviewed 28 October 2016

I got back from Dubai yesterday (27/10/2016) and my visit as a whole was excellent. My first time visiting. As soon as I arrived outside the hotel, I was greeted by friendly staff, who took our suitcases to our room. The staff behind reception were also helpful. Walking us to our room and giving us information. My favourite part of...

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Helpful?
1Thank Massimo P
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Massimo P, Thank you for choosing Rixos The Palm Dubai for your recent stay! We are delighted to hear that our dedicated team made your stay a memorable one. Thank you for your feedback regarding towels and pool bar services as well, we appreciate your recommendation. Please know that we are working with our staff to assure your feedback...

Dubai, United Arab Emirates
Reviewed 26 October 2016

Very good hotel with dedicated staff and decent bedrooms and bathrooms. Food is good but expensive (even for Dubai). Dishes at the pool bar rarely match their description in the menu and are quite small. However, staff dealt with this admirably when pointed out. Also, the pool bar pumps out music from about 10am to 7pm, some of which is...

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Helpful?
2Thank Sandstorm74
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Sandstorm74 Thank you for choosing Rixos The Palm Dubai for your recent stay. We appreciate all feedback, both positive and constructive, and we thank you for your comments as these help us identify areas in which we need to improve. We appreciate your recommendation, and we look forward to welcoming you back soon. Best regards, Rixos The Palm Dubai

Braintree, United Kingdom
Reviewed 23 October 2016 via mobile

In all honestly, I have stayed in better in Dubai Me and my partner stayed here as our summer holiday for 5 nights half board and came as a couple. The hotel complex is nice & clean and so is the room. The shower room in our bathroom was lovely and big and had a lovely view from our balcony...

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Helpful?
1Thank ellebelle96
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear ellebelle96, We sincerely appreciate the time you took to write about your stay with us at Rixos The Palm Dubai but feel really sorry to hear that your recent stay did not live up to your expectations and you were disappointed with the variety of F&B facilities being offered to you as a part of Half Board package. This...

Reviewed 23 October 2016 via mobile

Great hotel, very clean and excellent staff. Bathroom was fantastic and the room was very comfortable. There are of course better hotels, but this one ticks all the boxes. Shame there aren't more restaurants and it is at the very end of the palm, which means it takes a long time to get anywhere. To leave the hotel and get...

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Helpful?
1Thank jonathan b
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear jonathan b, Thank you for taking the time to share your feedback with us. It brings a pleasure for us to hear about your experience with Rixos The Palm Dubai. Regarding your concern about lack of restaurants in hotel, let us share with Tripadvisor community the last updated information: we are offering buffet in A La Turca restaurant with...

Reviewed 23 October 2016 via mobile

My wife and I are Dubai lovers. We were at motels, 3 stars, 4 stars, and 5 stars hotels in dubai. First of all, I think when you stay at a hotel you should realize that you do not own that property, and the staff of course! They are people, human, just like us, do their own business, trying to...

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Helpful?
4Thank Mani F
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Mani F Thank you for choosing Rixos The Palm Dubai for your recent stay. We appreciate all feedback, both positive and constructive, and we thank you for your comments as these help us to identify areas in which we need to improve. We appreciate your recommendation, and we look forward to welcoming you back soon. It's strange for us...

Nuneaton, United Kingdom
Reviewed 22 October 2016 via mobile

Enjoyed a 5 night break recently at this lovely, friendly hotel. Very pleased with our room (1427), comfortable bed, nice modern bathroom with free standing bath. The balcony had cushioned sun beds and outstanding views of the city. We thoroughly enjoyed the variety and quality of the food in the a la turca restaurant. Also the l olivio Italian restaurant...

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Helpful?
1Thank richgdsby
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear richgdsby, We sincerely appreciate the time you took to write about your stay with us at Rixos The Palm Dubai. While we are delighted to hear that you enjoyed your stay overall and the UAI package , we are sorry to hear that the service you received did not live up to your expectations or those that we strive...

Edinburgh, United Kingdom
Reviewed 20 October 2016

Had a brilliant holiday at the Rixos, The location is superb if you want to be away from the "Hussle and Bussel " of the city of Dubai,but still having it within a short taxi drive. The Rixos is beautiful , the ground ,the pool,the beach. The food is Excellent and the staff are so friendly and helpful, especially two...

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Helpful?
1Thank Ian-holz
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Ian-holz, We appreciate you taking a moment to write about your experience with us at Rixos The Palm Dubai. It's lovely to read how much you enjoy the location of the property as well as the food and service our colleagues were able to provide. Thank you for recognizing Dilli and Prithibi, your kind words will be addressed accordingly....

Reviewed 20 October 2016 via mobile

Vita, Roman(Filipino), Room guy Paul1407, Jagadish, Haneka and Leger, thank you for making our stay easy . Our daughter especially and we were very pleased at the service the facilities the cleanliness and the views. We will be back soon what's great hotel.

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Helpful?
1Thank Viejodavi
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Viejodavi, Thank you for sharing your review via TripAdvisor! We happy to hear you had an enjoyable stay with us and really appreciated the prime location of our hotel on Palm . Your kind words will be addressed to Paul, Jagadish, Haneka and Leger, thank you for recognizing their efforts. Looking forward to welcome you again. Regards, Rixos The...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Spa
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on an unrivalled spot on Palm Jumeirah's Eastern Crescent, the resort boasts 230 guest rooms and suites, each commanding unparalleled views of the Arabian Gulf and Dubai's panoramic skyline. Its collection of nine restaurants and bars, including the world-renowned Eden Beach Club, provide a dynamic dining and night-life experience while Rixos Royal Spa provides a haven of serenity and relaxation. Characterised by modern interiors and renowned for its superb hospitality, the resort is a popular destination for families, couples and groups alike, offering a comprehensive programme of daily activities for guests as well as unique selection of venues for meetings and events. The resort is 45 minutes away from the Dubai International Airport and can be accessed both via the road, by boat and by helicopter at the resort's private jetty and helipad. ... more   less 

Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $243 - $887 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#12 On the Beach Hotel in Dubai
#24 Spa Hotel in Dubai
#32 Luxury Hotel in Dubai
#60 Romantic Hotel in Dubai
#70 Family Hotel in Dubai
#118 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Rixos The Palm Dubai staff and other travellers.
176 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Rixos The Palm Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are huge with views. If you want lux - try a suite.”
Barbarryan, 23 Apr 2017 | Read review
“5th and 6th floor balconies have the perfect view of Dubai from this hotel”
mattimo45, 20 Apr 2017 | Read review
“All rooms good.”
quantumLondon, 20 Apr 2017 | Read review
“All the rooms are fantastic, I have experienced the luxury stay in a range of different rooms and they have never disappointed me!”
pembeh2013, 20 Apr 2017 | Read review
“All inclusive definitely worth money”
AnitaCliff1, 18 Apr 2017 | Read review
5 of 5
AMOMA
US$199* /night
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Expedia.comUS$218
Booking.comUS$218
TripAdvisorUS$218
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Prices are for 1 room, 2 adults
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