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Crowne Plaza Dubai

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#138 of 544 Hotels in Dubai
Certificate of Excellence
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Crowne Plaza Dubai
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1,397 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Pewsey, United Kingdom
Reviewed 13 October 2015

This hotel has everything you want but is a little tired these days - could do with a renovation of the public areas. Rooms are fine though. The pool is outside which in Dubai can be difficult at certain times of year when very humid, the restaurant is good, although a little expensive, and the bar/pub is welcoming (although UK...

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Helpful?
Thank Charlie L
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear Charlie L, Thank you for sharing a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We hope you will be able to try some of our 13 award winning restaurants in the hotel. Again thank you and we look forward...

New Delhi, India
Reviewed 10 October 2015

Stayed for two days In this classic hotel. Check IN experience was not upto mark, not like 5* experience. They make me waited 35 minutes, they nor offered me any drink nor said you can sit in lobby - just nothing. Rooms are small, dated interior, free wifi, offered fruit basket., location of the hotel is good, lift is small...

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1Thank streetlifey
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear “streetlifey”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback here on Tripadvisor. We are sorry to hear about the inconvenience you encountered during your check in time. Please be informed that this is not the usual Crowne Plaza Dubai service that we are known for. Your feedback will not go unnoticed but will be shared...

Reviewed 8 October 2015 via mobile

Room large clean and well worth the valve. Staff polite and nothing was to much trouble. Food was outstanding wether it was pool side snacks or a fantastic steak in restaurant. Lots of restaurants on site give its of cuisine choices. Would highly recommend this hotel and a trip to Dubai. Will be returning to both.

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Thank Alison T
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear T Alison, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We are pleased with your comments about the room, staff, food and variety of restaurants. We hope you were able to try some of our 13 outlets. Thank you for your recommendation and we definitely look forward to your next visit. Best...

Lake Macquarie, Australia
Reviewed 7 October 2015

We stopped over for 2 nights on our way back to Australia. Our travel agent booked our accommodation and we were very pleased with his choice. The Crowne Plaza Hotel was in the old town but very central to everything we wanted to do . Staff were extremely helpful, breakfast was included and every taste was catered to. We thoroughly...

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1Thank 505Marg
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear “505Marg”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted that you had an enjoyable time with us overall. We are pleased that our staff managed to make your stay a good one. Thank you for your recommendation and we look forward to having you...

Athens, Greece
Reviewed 6 October 2015

Just came back from Dubai, we stayed 4 nights at the Crowne plaza. Very well located, on Sheikh Zayed Street. The room is comfortable, with an excellent service, nice people, helpful and very polite! They have a nice swimming pool. Parking the car was easy with the Valet and free of charge. Comparing to other hotels in the region, it...

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Thank Natalia T
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear Natalia T, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We are pleased to read your comments about the room, service and staff. I will be glad to share it with the management team and colleagues. Thank you for your feedback about the pool and the valet parking. We greatly appreciate your...

Dubai, United Arab Emirates
Reviewed 4 October 2015

After enjoying a great night at the Harvester Pub (Crowne Plaza) I decided to leave my car over night in the hotel and got a taxis home. The next morning I arrived back at the Crowne Plaza with my Parking ticket. I did however forget to get the parking ticket signed by the restaurant the previous night. Rather than explain...

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1Thank Paul41627
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear “paddy007Cheltenham”, Thank you for sharing a review of your dining experience at Harvester’s Pub. We are pleased that despite of some setbacks, we’re able to provide solution to the issue. Thank you for your recommendation. I will be delighted to share it with the management team and staff. We look forward to welcoming you back in the near future....

Cheshire
Reviewed 3 October 2015 via mobile

Just back from an 8 day stay at the Crowne Plaza. Compared to other hotels it is a cheaper option and I am told it is one of the oldest hotels in Dubai. To be honest I cannot find much fault with my stay , my room was big enough , my bed was comfortable , the gym has everything...

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1Thank StevieBCheshire
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear “StevieBChershire”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review here on Tripadvisor. We are pleased that we were able to provide all your needs during your stay. I will be glad to share your feedback with the management team and staff. We are delighted that you had a chance to try...

Houston, Texas
Reviewed 1 October 2015

The Crowne Plaza is a great place to stay when you are in Dubai. I mostly stay when I am transiting through. It boasts some very beautiful rooms , has a very nice Spa on the premises and an awesome restaurant. The location on Sheikh Zayed is an excellent point to reach other locations if you so desire. The staff...

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1Thank mike6969692015
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear Mike, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. We are pleased with your comments about the rooms, spa and variety of restaurants. Thank you for pointing out the advantage of our location and your feedback about our staff. I will be delighted to share...

Reviewed 30 September 2015 via mobile

As it almost in the center of shaikh zaied road, this hotel is the center of the action, a great location and near to the subway, the food is so nice and the rooms are very comfortable, and the decorations is nice.

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Thank Talotunisi
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We are pleased that you enjoyed the hotel’s location and thank you for your comments about the room and decors. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai

Kuala Lumpur, Malaysia
Reviewed 30 September 2015

Check in was not a nice experience as we have to wait for more than 20 minutes. There was only 1 staff at the counter facing the escalator and non of the free staffs at the other counter came to help by as we were a big group checking in. There was a huge difference compared to the service provided...

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Thank tan_joanne
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review

Dear “tan_joanne”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review here on Tripadvisor. We are sorry to note about the dissatisfaction you encountered during your stay. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We thank you for the positive comments about the room...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Harvester's Pub
Harvester's Pub
Cuisines: Bar, British, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Dubai

Address: Sheikh Zayed Al Nahyan Road, Dubai 23215, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $193 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai 5*
Number of rooms: 568
Reservation Options:
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Also Known As:
Dubai Crowne Plaza
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Crowne Plaza Hotel Dubai
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#127 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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