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Crowne Plaza Hotel Dubai

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#137 of 544 Hotels in Dubai
Certificate of Excellence
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1,336 Reviews from our TripAdvisor Community

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Showing 1,132: English reviews
Frinton-On-Sea, United Kingdom
Reviewed 25 April 2015 via mobile

This is a very nice hotel, with good sized and well equipped rooms, I had access to the club lounge which was very good and the service in the lounge was superb, just a shame the service in other restaurants in the hotel was not up to the same standard, I constantly had to call staff to take my order,...

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Helpful?
1Thank Trevor H
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Trevor H, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you were able to enjoy your stay at the Club Floor. Please note that all your feedback will be taken into consideration for future improvement. We would love to hear more from you....

Mumbai (Bombay), India
Reviewed 24 April 2015

We had been there during April 16 to 20 and had an excellent stay with superb service & facilities. Excellent location in the main commercial area & many places of visit. With Metro nearby very easy to travel other places.

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Helpful?
Thank rjs_201
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “rjs_201”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are delighted to note that our staff managed to deliver a “superb” service. Thank you for your comments about the hotel’s location. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager,...

Reviewed 19 April 2015 via mobile

I haven't been in Dubai for a long time and this is a nice hotel to get re acquainted to Dubai again. A nice big hotel, not to big that you feel lost because of the helpful and always friendly staff. You have some nice restaurants inside the hotel. I did'n have an opportunity to use all the facilities in...

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Helpful?
Thank 65johan
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “65johan”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your comments about the staff and variety of restaurants. We hope you will have the chance to try some on your next visit. As you have noted, we are few minutes away from Dubai Mall and...

Meerut, India
Reviewed 19 April 2015

Hotel was good. But boss...u r in dubai.There are lot many properties which can bag more medals than this . Absence of any happening pub, disc or nighlife piece made this hotel dull as far as enjoying life is concern.Adding to this pool was also average with average spa facility closing by early evening.

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Helpful?
Thank PGTHEGRAET
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “PGTHEGRAET”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had an enjoyable stay overall. While taken into consideration your comments, kindly be informed that we do have 13 award winning restaurants and bars in the hotel including a pub and night club. Our Crowne Fitness’ timings...

Vadodara, India
Reviewed 17 April 2015

Crowne Plaza is an Excellent Business hotel. The ambience is just right. the rooms are spacious and hotel has many restaurants within the building suiting different taste buds.The location on Sheikh Zayed road is just right to approach the Industrial area

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Helpful?
3Thank manishvmehta
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear manishvmehta, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled to note that you consider us as an “excellent business hotel”. Thank you for your comments about the ambiance, rooms and the variety of restaurants in the hotel. As you have pointed out, we have...

Cairo, Egypt
Reviewed 16 April 2015 via mobile

Hotel was not in a good location. The breakfast was not providing a wide varieties of food and was mainly concentrating on the asian cuisine. Not recommended for families. The escalators at the beginning of the hotel are not practical and not usual for a hotel entrance.

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2Thank Mori M
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mori M, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we weren’t able to meet your expectations. As most of our guests’ feedback, our hotel is centrally located making us an ideal home for business travelers as well as for leisure. We are few steps...

Southeast
Reviewed 16 April 2015

I attended a meeting at one of the office towers close to this hotel. The staff was very welcoming and helpful. My room was well appointed and the housekeeping staff did a consistently good job during my stay. When I return to Dubai this will be my preferred location. The restaurants were good with very attentive staffs. In particular the...

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Helpful?
2Thank osteophyte
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear osteophyte, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We hope you had a successful meeting. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the room, staff and location. We look forward to having the pleasure of welcoming you back in...

Mumbai (Bombay), India
Reviewed 13 April 2015

Hotel is situated quite close to the main attraction like Burj Khalifa & Other malls like Dubai Mall & Mall of Emirates.. Staff quite courteous and helpfull.. Rooms are really clean well maintained.. Perfect for family stay.

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3Thank Tanzyme
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Tanzyme”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor, We are pleased with your comments about the hotel’s location, staff and room. We’ll be happy to share your review with the management team and colleagues. We hope to have the pleasure to welcome you back soon. Best Regards, Georges Farhat General...

Amman, Jordan
Reviewed 8 April 2015 via mobile

I only gave this hotel one star for the cake they left us in the room for our anniversary . we booked this hotel for the first time due to its convenient location and its stars rate , once we entered the hotel a bad impression just started , i knew the room will be worst and it was, a...

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Helpful?
4Thank wafaa a
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “wafaa a”, Thank you for taking the time to put across your feedback regarding your recent experience with us. We welcome any constructive feedback as this enables us to address any flaws as we strive to continually enhance the service and experience we deliver. You feedback will not go unnoticed & will be shared with the management & staff....

Sydney
Reviewed 7 April 2015

I have been impressed by the efficiency of the staff from the moment I arrived late on a Sunday evening. Doorman, bag delivery, check in all went seamlessly, professionally and with a nice personal touch. Service has been extremely polite and friendly every day. I accidentally left a do not disturb tag on my door one day and the hotel...

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Helpful?
2Thank MidgieTich
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MidgieTich”, Thank you for taking the time to share a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled to note that you had a good experience from the moment you arrived at the hotel. Thank you for your great comments about our staff. I will be pleased so share with them your review....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $220 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity and IHG so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#126 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Dubai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best wiew,best services”
 of 5 bubbles carmenszasz, 16 Jan 2017 | Read review
“Go for higher floors. View is very Good”
 of 5 bubbles tanvit2013, 14 Jan 2017 | Read review
“The premium suite is spacious”
 of 5 bubbles 566surin, 2 Jan 2017 | Read review
“Sheikh Zayed Road view”
 of 5 bubbles georgekU270KG, 27 Dec 2016 | Read review
“no difference..”
 of 5 bubbles ersant124, 19 Dec 2016 | Read review
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