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Crowne Plaza Dubai-Deira

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#101 of 544 Hotels in Dubai
Certificate of Excellence
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Crowne Plaza Dubai-Deira
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Dubai-Deira
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Showing 683: English reviews
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Crowne plaza is a nice , clean and for sure a 5 star hotel in Dubai We had some great time there , with good quality of breakfast , super beautiful room , clean pool and well behaved employees They clean your room every day . You will have lots of things in your room , from free coffee and... More 

Helpful?
Thank Hamzeh S
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Crowne plaza Deira is a good hotel but the rooms furniture are really getting old in my opinion. The hotel staff are so friendly and professional while room service are little slow. Hotel have good restaurants and a good swimming pool Thanks

Helpful?
Thank KayJay S
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear KayJay S, Thank you for for your comment your feedback is vital to us continuously improving in the future. All the best from all of us here at the Crowne Plaza Dubai Deira. Kind regards George Koumendakos General Manager More 

Doha, Qatar
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

This once lovely Crowne Plaza is in need of some care and attention to the rooms. Upgraded to a suite, which is nice, and the bedroom and bathrooms are very good, but carpets and couches are disgusting. Stained and old. Quite gross actually.

Helpful?
Thank mpungente2016
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear mpungente2016, Thank you for your review on your recent visit to the Crowne Plaza Dubai Deira. We appreciate your feedback so we can improve for the future. We do apologise for the carpets and couches condition, and our Housekeeping team is already addressing your concern. We wish you safe travels, and anticipate your return soon. Kind regards George Koumendakos... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Good hotel with good service , staff very helpful and welcoming , breakfast was good , room clean . pool was nice I enjoyed my stay there everything I need I found it in the room only the decoration of the lobby is a bit old fashion

Helpful?
Thank Dani T
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Dani T, Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we... More 

1 review
Reviewed 4 weeks ago

I would love to tell you that I was happy to stay in this Hotel and it was more than wonderful .. every thing was fabulous,, I was happy to booked in this Hotel and Looking forward to be here again...

Helpful?
Thank Suliman A
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Suliman A, Thank you for choosing Crowne Plaza® Dubai – Deira and for taking the time to write a review here on Tripadvisor. We are thrilled to note that you had a perfect overall stay. I will be delighted to share your feedback with the team. We look forward to having the chance to welcome you back in the... More 

vancouver
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 October 2016

staff were helpful and friendly. Our room, was very clean with nice design. Breakfast was buffet and it was included in our package which was great. we had dinner at the spice restaurant and we belive the quality of food and service was great too. and location were all great. It is time to upgrade the lobby the carpets show... More 

Helpful?
Thank azikhanoom
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager More 

Level Contributor
9 reviews
3 hotel reviews
Reviewed 27 October 2016

I booked via hotels.com but the actual rate charged was more than what I booked for. They say it is a 5* hotel, but nothing about it is 5*. Not even 4* for me. Also, this is an old hotel, which was renamed as crowne plaza. So nothing new. It is very olddddddd.....

Helpful?
Thank Aasia M
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, George... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 25 October 2016

Stayed at the Crowne Plaza Deira on two separate occasions in September and again was more than happy with the service I received. My previous comments regarding the Club lounge had been considered and I am pleased to say were acted upon in a positive manner. The staff, cleanliness, comfort and quality of the hotel are second to none. A... More 

Helpful?
Thank Dromomania-Girl
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Dromomania-Girl, Thank you for choosing Crowne Plaza® Dubai – Deira and for taking the time to write a review here on Tripadvisor. We are thrilled to note that you had a perfect overall stay. I will be delighted to share your feedback with the team. We look forward to having the chance to welcome you back in the near... More 

derbyshire
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 October 2016

Excellent room with very large bed, plenty of space and chairs to sit on. We were on 4th floor and the lovely outside pool was very close. All the staff were very friendly and helpful. Superb buffet style restaurant used in the evening. There is also an Italian restaurant. The hotel has it's own transport but you do have to... More 

Helpful?
Thank derbyminer
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear derbyminer, Thank you for giving us a perfect rating, taking the time to write such a detailed review about our hotel. Let me just say it was a pleasure and very rewarding to read your kind words about your experience with us. It’s great to see you explored our hotel during your stay and took note of the services... More 

North Royalton, OH
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 October 2016

Stayed here 3 nights in Dubai coming from NY's JFK. This was a Gate 1 Travel tour to Dubai and Abu Dhabi. Hotel was said to be 5 stars and it was excellent. Our trip included a breakfast buffet though we also had dinner there the first night. All meals we had were served in Spice Island restaurant. Staff is... More 

Helpful?
1 Thank LMT
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear LMT, Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we wish... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Dubai's city-center hotel with famed dining. If Arabia's most fascinating city is your destination for business or discovery, make sure you book this central Dubai hotel as your comfortable base. Crowne Plaza(R) Dubai-Deira is situated in the city's cultural heart, walking distance from two metro stations with access to old and new Dubai districts. Amiable services throughout your stay as well as a quick check-in are hallmarks of this business hotel close to Dubai International Airport. Plush guestrooms, suites and executive club lounge benefits provide every comfort you need at the end of a busy day. Our meeting rooms are conveniently located on one floor and the large, pillar-free ballroom has its own separate entrance. Dine on Italian fare at Brioso, kick back during happy hour at Harry's or sample mouth-watering cuisine at Spice Island, one of Dubai's most popular restaurants. You can also enjoy Dubai's renowned sunshine at the pool or blow off some steam in the health and fitness club. ... more   less 

Additional Information about Crowne Plaza Dubai-Deira

Address: Deira Salahuddin Rd | 108 Road, 197, Dubai 8668, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $157 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, IHG, Expedia, Booking.com and Agoda so you can book your Crowne Plaza Dubai-Deira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai
Hotel Style:
#48 Business Hotel in Dubai
#58 Family Hotel in Dubai
#66 Romantic Hotel in Dubai
#95 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai-Deira staff and other travellers.
26 questions
Ask a question
Liverpool, United Kingdom
U.K & Hyderabad,India
over a year ago
St. Annes-on-Sea, England
over a year ago

See all questions (26)

Questions? Get answers from Crowne Plaza Dubai-Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth the extra to stay on the club floor”
  • Club Floor Room
  • Lovely Shower
 of 5 bubbles Paul_02_2013, 29 Nov 2016 | Read review
“All rooms were comfortable with nice decor.”
 of 5 bubbles KF-K216, 21 Nov 2016 | Read review
“third Floor”
 of 5 bubbles 85sulimana, 31 Oct 2016 | Read review
“Don't take this hotel.”
 of 5 bubbles , 27 Oct 2016 | Read review
“Ask for a room facing the street side vs the back side.”
 of 5 bubbles LMT, 20 Oct 2016 | Read review
5 of 5
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