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Crowne Plaza Dubai-Deira

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#120 of 541 Hotels in Dubai
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Crowne Plaza Dubai-Deira
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859 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Reviewed 20 March 2017 via mobile

The hotel is very good. Friendly staff. Restaurant had a very high quality level. In house restaurant are expensive but have an extraordinaire quality. You are sure that you have fresh food and fruit. Staff is also very friendly and polite. If you want a good hotel for a nice price. This is the place to be

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Helpful?
1Thank Herwin S
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Herwin S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Meerut, India
Reviewed 18 March 2017 via mobile

Though the hotel is a bit old still the property is very well maintained, rooms are spacious, housekeeping and room service is very prompt, one of the best hotels near airport. We stayed for 5 nights and our only concern is they need to work on their breakfast menu though they serve many items but they need to fine tune...

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Helpful?
1Thank Aikansh J
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 17 March 2017 via mobile

I visited the place on a Friday evening not busy and the service is so slow and in spite of reminding there was a delay in serving and i had to wait for 20 minutes to get my drink and this is not accepted as a five stat IHG hotel. No band and no music very bad experience.

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Helpful?
Thank John L
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear John L, Thank you for for your comment your feedback is vital to us continuously improving in the future. All the best from all of us here at the Crowne Plaza Dubai Deira. Kind regards George Koumendakos General Manager

Reviewed 16 March 2017 via mobile

As returning guests we knew already what to expect, nice quiet rooms with amenities and very nice food in the Italian restaurant downstairs. Also the Tiki-bar is a nice place to relax after a busy day. The staff is very friendly and helpful and check-in and check-out does not take much time. Will return to this hotel for sure

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Helpful?
Thank Bruno570
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we wish you safe...

Newcastle upon Tyne, United Kingdom
Reviewed 14 March 2017

We stayed one night on our way to pick up a cruise and again on the way back . The buffet breakfast was excellent in the spice island restaurant a wide array of cosmopolitan tastes. Harrys bar happy hour also has ladies night buy one get another two free we had wonderful cocktails at a great price. The bar meals...

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Helpful?
Thank SandraWhickham
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Sheffield, United Kingdom
Reviewed 13 March 2017

Just a bit off the beaten track but only a few hundred metres from a metro station near reef mall then you can get virtually anywhere. The hotel rooms are clean, spacious and comfortable the breakfast had everything any one could possibly want and is better purchased before you arrive,the restaurants and bars in the evening offer lots of choice...

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Helpful?
Thank Roger S
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 12 March 2017

Stayed here for the first time March 2017 - the hotel is a little tired and clearly older than other same brand hotels in Dubai. It's close to a Metro station so I can get to and from my place of work easily; the room I have is excellent on the 6th floor. The hotel has a pool and gym,...

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Thank Mark J
Lauderdale-by-the-Sea, FL
Reviewed 11 March 2017 via mobile

The Crowne Plaza Deira's best asset was its spectacular breakfast buffet. I would be hard pressed to find its equal anywhere. That said, I would not stay there again. Most everything we wanted to see was a 20 minute taxi ride away, closer to The Dubai Mall, so the location didn't work well for us. Furthermore, the room we were...

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Helpful?
Thank dgmFL
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear dgmFL, Thank you for your very courteous comments, and choosing Crowne Plaza® Dubai-Deira! The breakfast buffet spread at Spice Island is always popular with our guests and our restaurant team takes the utmost care when preparing your breakfast. We appreciate your feedback so we can improve for the future. This is important to us, and we will be taking...

Tbilisi, Georgia
Reviewed 6 March 2017 via mobile

Pros: - Walking distance to the metro (too far away to walk during the summer, though) - Good, hearty breakfast buffet - Option of access to a club lounge - Outdoor pools and a spa - Most of the staff was very polite and helpful, and always greeted us with a warm smile. Cons: - The taxes and fees can...

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Helpful?
Thank flipfuntasia
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear flipfuntasia, Thank you for the lovely comments and detailed account of your recent stay with us! It is good to see you had a positive experience through every aspect of your stay with us. I will surely pass on your compliments to the team. Thank you for choosing us! On behalf of everyone here at the hotel, we wish...

Miami Beach, Florida
Reviewed 1 March 2017

So with roughly 100 + nights per year - over the last 17 years I thought I saw it all...Untill I had my coffee in the Crowne Plaza Deira....The only place in the world that for a cup of coffee charges you 1 euro for......The milk..... Seriously??? On a 7 euro coffee charging 1 euro for milk.....Crowne Plaza is clearly...

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Helpful?
Thank Jacob H
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dubai's city-center hotel with famed dining. If Arabia's most fascinating city is your destination for business or discovery, make sure you book this central Dubai hotel as your comfortable base. Crowne Plaza(R) Dubai-Deira is situated in the city's cultural heart, walking distance from two metro stations with access to old and new Dubai districts. Amiable services throughout your stay as well as a quick check-in are hallmarks of this business hotel close to Dubai International Airport. Plush guestrooms, suites and executive club lounge benefits provide every comfort you need at the end of a busy day. Our meeting rooms are conveniently located on one floor and the large, pillar-free ballroom has its own separate entrance. Dine on Italian fare at Brioso, kick back during happy hour at Harry's or sample mouth-watering cuisine at Spice Island, one of Dubai's most popular restaurants. You can also enjoy Dubai's renowned sunshine at the pool or blow off some steam in the health and fitness club. ... more   less 

Additional Information about Crowne Plaza Dubai-Deira

Address: Deira Salahuddin Rd | 108 Road, 197, Dubai 8668, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $113 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai
Hotel Style:
#48 Business Hotel in Dubai
#58 Family Hotel in Dubai
#66 Romantic Hotel in Dubai
#111 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai-Deira staff and other travellers.
30 questions
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Liverpool, United Kingdom
U.K & Hyderabad,India
over a year ago
St. Annes-on-Sea, England
over a year ago

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Questions? Get answers from Crowne Plaza Dubai-Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the top floor:”
SwissFella, 8 Apr 2017 | Read review
“Ask for the quiet section if this is suited to you.”
JYMackay, 27 Mar 2017 | Read review
“Great hotel for stay”
mhbalghari, 22 Mar 2017 | Read review
“Great views whichever side you stay in.”
HELWA1, 20 Mar 2017 | Read review
“6th floor are bigger club rooms”
V4780VYmarkj, 12 Mar 2017 | Read review
5 of 5