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Sheraton Dubai Creek Hotel & Towers

5.0 km from Dubai centre
  • Free Wifi
  • Free Parking
  • Pool
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Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
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1,774 Reviews from our TripAdvisor Community

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Showing 1,426: English reviews
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Reviewed 4 days ago NEWvia mobile

During our Exhibition we always booked this hotel as it is close to the creek. It is quite and out of the noisy city. The staff are friendly and always helpful. The restuarants are a faviourate and made our entertainment easy to accommodate the different nationalities. Breakfast at this hotel is not my favourite. The fitness centre is ok and...

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Helpful?
Thank Louis D
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Louis D, Thank you for always choosing to stay here at the Sheraton Dubai Creek Hotel & Towers! We are delighted to learn that you had a pleasant stay with us and that you are happy with the hotel's location by the banks of Dubai Creek and that our friendly and helpful associates have taken good care of you....

Basildon, United Kingdom
Reviewed 6 days ago NEW

We spent a week at the Sheraton Dubai Creek and had the most fabulous time. . The staff were excellent and remembered us by name - Francis on concierge was particularly friendly and enthusiastic. the club facilities were fabulous and the upgrade price to receive them was well worth it. the ate in Vivalid, the Chelsea Arms and Creekside -...

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Helpful?
Thank Michelle P
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Michelle P, Thank you very much for sharing your kind compliments on your recent experience at our property. We are very delighted to learn that you are happy with our Sheraton Club Lounge facilities, the offerings at Vivaldi by Alfredo Russo Italian restaurant, Chelsea Arms traditional English pub and Japanese Creekside restaurant and most importantly, we are pleased knowing...

Reviewed 1 week ago NEWvia mobile

Great convenient hotel in Old Dubai for a business traveller. Have stayed here on 2 occasions. Free internet. Quick to airport. Many dining options. Inhad a Japanese room on this occasion with Creek views which was lovely

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Helpful?
Thank Faruque R
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Faruque R, Thank you very much for your feedback on your most recent experience at our property. We are very pleased to learn that you have enjoyed your stay with us and that your are happy with our free WiFi in the hotel, proximity to the airport and the lovely view of the Dubai Creek from your Japanese room....

Bengaluru, India
Reviewed 1 week ago

Stayed at Sheraton Dubai creek for 4 nights with my family. Very good hotel and nice location. Close to metro station and Dubai creek for a quick water ride to Bur Dubai. The rooms were very nice and breakfast was good too. The staff at hotel entrance (not reception) were very friendly and helpful. Always willing to help get a...

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Helpful?
1Thank Vishal M
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Vishal M, Thank you very much for your rating and review on TripAdvisor regarding your experience at our property. We are delighted to know that you have enjoyed your 4-night stay with us and that you are happy with the location of the hotel, nice room, breakfast offerings as well as the friendly and helpful associates in our Bell...

Reviewed 1 week ago

We loved every minute of our 10-night stay with our friends. This hotel is GREAT. We had a wonderful view of the creek. Gorgeous setting. Excellent location. Spotlessly clean. We cannot fault this hotel one bit. Great staff, service, amenities, pool and Bar. The buffet breakfast was superb. The Chelsea Bar was very welcoming…..The lovely Brian & his staff are...

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Helpful?
Thank Tina C
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Tina C, Thank you very much for your rating and review in regards to your recent visit at our property. We are happy to learn that you have enjoyed your stay with us and that our location and services provided by our team members have highly exceeded your expectation. At Sheraton, we always endeavor to ensure that all our...

Durban, South Africa
Reviewed 1 week ago

This hotel must be commended on the service provided to us by Jack Li on the front desk. On arrival, I discovered that I had made a mistake on the booking.com website and we did not have a booking for the night in question. Jack did everything that he could to assist and we eventually stayed at the Sheraton. He...

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Helpful?
Thank LeeKZN
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear LeeKZN, Thank you very much for your kind compliments regarding your most recent stay with us. We are delighted to learn that you had a wonderful stay and that Jack Li has never failed to deliver their promise of providing guests the utmost and warm hospitality that our brand is known for. Rest assured that your feedback will be...

Reviewed 2 weeks ago via mobile

This is the first time we've been to Dubai and it would not certainly be the last. Sheraton Dubai Creek Hotel & Towers staff and ambience really made us feel welcome and at home!! With their nice, clean rooms and very friendly staff, special mention to Francis at concierge who always had that friendly smile to greet us before we...

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Helpful?
Thank Lynar T
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Lynar T, Thank you for choosing to stay at the Sheraton Dubai Creek Hotel & Towers. It is very gratifying to hear that our team members made you feel welcome during your stay with us. It is our aim to ensure that all guests feel that our hotel is a home away from home throughout their stay. Hence, it...

Santander
Reviewed 2 weeks ago via mobile

My husband and I stayed 3 nights in the club room. Arriving the 3rd February at 8 am they had ready our bedroom for 10 am which was really helpful considering we had flown during the night and needed a bit of rest. Furthermore they served us breakfast in the club. Joseline Torno was specially helpful and nice trying to...

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Helpful?
1Thank marian84
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear marian84, Thank you very much for your wonderful compliments regarding your most recent stay with us! We are pleased to learn that you have enjoyed your stay with us and that our team have taken good care of you. Jocelyn Torno is one of our team members who exemplary represents the Sheraton brand and that we are very proud...

Reviewed 2 weeks ago

Excellent customer service - staff assisted with anything and everything to make my stay pleasant, comfortable and efficient. Access to wifi network and business services, while room was very comfortable. Spacious bathroom, wonderful creek view, great fitness center. Once again, terrific staff.

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Helpful?
Thank Michael P
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Michael P, Thank you very much for sharing your experience on your most recent stay at the Sheraton Dubai Creek Hotel and Towers. We are glad to learn that you have enjoyed your stay with us and that we have highly met your expectations. We will definitely share your wonderful feedback to the team who constantly endeavor to ensure...

Australian Capital Territory, Australia
Reviewed 2 weeks ago

We had a one-night stay and we had a very good experience. It was really an amazing place to stay where everything is really perfect. Our room was immaculately clean and food was great. The customer service from the door was superb. I just want to give emphasis on the good customer service of Mr. Ferrer at the concierge. He...

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Helpful?
Thank jessierence28
GM00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear jessierence28, Thank you very much for sharing your review on your most recent visit to Dubai! We are glad knowing that you have enjoyed your stay and will definitely share your kind compliment to the team, especially to Francis Ferrer. We look forward to welcoming you back at the Sheraton Dubai Creek Hotel & Towers! With warm regards, Stephan...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 

Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $139 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Asiatravel.com Holdings, HotelsClick, Hotels.com, Agoda, Priceline and Jetsetter so you can book your Sheraton Dubai Creek Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Sheraton
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#30 Spa Hotel in Dubai
#38 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Creek Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Dubai Creek Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club room to give you access to the club lounge facilities”
 of 5 bubbles michellepL904WK, 19 Feb 2017 | Read review
“All the rooms were great”
 of 5 bubbles karenbA3850GE, 6 Feb 2017 | Read review
“I would recommend to take a room with creek view to be able to sleep well.”
 of 5 bubbles Maiskis2016, 4 Feb 2017 | Read review
“Creek view well worth the extra, good view of the sun set over the city”
 of 5 bubbles davidjT8583MZ, 2 Feb 2017 | Read review
“We had a creek view in the second floor and never had a problem with noise.”
 of 5 bubbles 0gabriellac, 1 Feb 2017 | Read review
5 of 5