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    Shangri-La Hotel, Dubai

    Sheikh Zayed Road, Dubai, United Arab Emirates
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    Lowest prices for your stay
    2017-10-30 2017-10-31
    US$327
    US$222
    SAVE US$105
    US$327
    Traveller (323)
    Room & Suite (458)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (29 reviews)
    “dunes cafe” (20 reviews)
    “burj khalifa” (65 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
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    Rooms
    Oct 30Oct 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (594)
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    331 - 335 of 510 reviews

    Reviewed 11 March 2017

    beautiful view of burj khalifa from the rooms and excellent receipting, clean and very smooth, valet parking and best SPA. The Package including SPA for 2 adult, 180 dhs voucher to use it in dining club lounge and many many more... very recommended and the...More

    1  Thank UAEPrince
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 12 March 2017

    Dear UAEPrince, Thank you for taking the time to share your feedback following your recent visit in our spa. Your positive comment about our colleagues is truly appreciated. We look forward to your next visit at Shangri-La Hotel, Dubai. Best regards, Gerhard Hecker, General Manager

    Reviewed 11 March 2017

    Absolutely enjoyed every minute of my stay. Am a Circle member and was 2nd stay with Shangri-La hotels and can't fault it. Traveled with my mum and they looked after her while I went out in the hotel/restaurant/gym, they even helped her catch the free...More

    2  Thank CityVoyager2002
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 12 March 2017

    Dear CityVoyager2002, Thank you for your feedback posted in TripAdvisor. We are glad to hear that you had a wonderful experience whilst staying with us. Thank you for your positive feedback about our hotel facilities and services of our colleagues, special mention Horizon Club team,...More

    Reviewed 11 March 2017

    When we arrived to the hotel, they gave us opportunity for early check-in. Staff is always great about trying to solve your problems. However Shangri-La should have better conditions at the room, should be extremely clean, very new and worth your money! Rooms were disappointing,...More

    Thank Burak D
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 12 March 2017

    Dear Mr Burak, Thank you very much for your comments pertaining your stay at our hotel which are indeed much appreciated. I am dreadfully sorry that you were disturbed by hammering noise in the morning and would like to offer my humble apologies for this...More

    Reviewed 10 March 2017

    I stayed in this hotel for three nights on a business trip. I work in recruitment and was interviewing teachers for a high-level private tutoring role that required discreet conversation. The hotel staff were oppressive. They seemed overly interested in our conversation and would not...More

    Review collected in partnership with shangri-la.com
    Thank acaller
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 11 March 2017

    Thank you very much for taking your time to comment on your recent stay experience at our hotel. I note your complaint with much concern and am rather surprised to learn that your guests were asked to produce their ID Cards whilst meeting with you...More

    Reviewed 8 March 2017 via mobile

    Great hotel, great location, friendly staff, good service. Very close to the burj Khalifa and the dubai mall. Easy to get tacos and close to metro station. Exactly what you expect from a ShangriLa hotel. Would stay again.More

    1  Thank Lizzy G
    Response from Gerhard H, General Manager at Shangri-La Hotel, DubaiResponded 12 March 2017

    Dear Lizzy G, Thank you for taking the time to share your feedback on TripAdvisor. I am delighted to learn that you have enjoyed our hospitality. Thank you once again for choosing Shangri-La Hotel, Dubai and we look forward to welcoming you back. With kind...More

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    Four Points by Sheraton Sheikh Zayed Road, Dubai
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$202 - US$475 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Spa Hotel in Dubai
    • #17 Luxury Hotel in Dubai
    • #26 Romantic Hotel in Dubai
    • #33 Family Hotel in Dubai
    • #61 Business Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Agoda, Ctrip TA, Cancelon, Orbitz, TripOnline SA, Cheap Tickets, Hotwire, getaroom.com, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Shangri La Hotel Dubai ,
    • Shangri La Dubai
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    Traveller (323)
    Room & Suite (458)
    Dining (87)
    Pool & Beach (46)
    Hotel & Grounds (285)
    Bathroom (14)
    Business Centre & Event Rooms (3)
    Nearby
    Sponsored by:
    Sofitel Dubai Downtown
    2,397 reviews
    .98 km away
     
    Dusit Thani Dubai
    2,183 reviews
    .23 km away
     
    Roda Al Murooj
    2,226 reviews
    .84 km away
     
    Four Points by Sheraton Sheikh Zayed Road, Dubai
    2,164 reviews
    .78 km away
     
    Nearby Restaurants
    Al Safadi Restaurant
    242 reviews
    .12 km away
    Zaatar W. Zeit
    239 reviews
    .06 km away
    Dunes Cafe at The Shangri-La Hotel
    124 reviews
    .03 km away
    Junoon
    131 reviews
    .01 km away
    Nearby Attractions
    Sheikh Zayed Road
    1,717 reviews
    .77 km away
    City Walk
    279 reviews
    .96 km away
    The Green Planet
    192 reviews
    1.18 km away
    See Dubai Tours
    283 reviews
    .49 km away
    Ask a question
    Questions & Answers
    Steveq01
    18 October 2017|
    AnswerShow all 2 answers
    Response from Nicolas C | Property representative |
    Dear Steveq01, Thank you for your inquiry. Our hotel apartment rooms are from 20th floor to 27th floor, whilst guest rooms are from 29th floor to 42nd floor ( Presidential Suite). Upon booking, you may request for a... More
    1
    Vote
    WarbleBirds
    6 October 2017|
    AnswerShow all 4 answers
    Response from Nicolas C | Property representative |
    Dear WarbleBirds, Thank you for your inquiry. Kindly be inform that the Iron and Board is available in our hotel rooms and apartments. You may call our Service Center, extension 0 for further assistance. Best... More
    0
    Votes
    Betty O
    13 September 2017|
    AnswerShow all 2 answers
    Response from tough_appy | Reviewed this property |
    Since I stayed in deluxe room, so I advise to stay in deluxe room, coz they have an option with burj khalifa view or sea view..the breakfast will be in main restaurant (dunes cafe)..unless if you would stay in horizon deluxe... More
    1
    Vote
    Room Tips
    "Get a room facing the Burj"
    Read review
    "We loved the high up room looking out to the Burj! Fantastic to sit at your viewing window in an evening..."
    Read review
    "Choose the Burj Khalifa view. It's awesome"
    Read review
    "Burj Khalifa view"
    Read review
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