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    Shangri-La Hotel, Dubai

    Sheikh Zayed Road, Dubai, United Arab Emirates
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    2018-01-01 2018-01-02
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    US$719
    US$542
    SAVE US$177
    US$579
    US$681
    Traveller (400)
    Room & Suite (480)
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    Overview
    • Excellent83%
    • Very good12%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (45 reviews)
    “dunes cafe” (24 reviews)
    “burj khalifa” (74 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
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    Rooms
    Jan 1Jan 2
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (703)
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    331 - 335 of 591 reviews

    Reviewed 19 April 2017

    Quite stunning views of the other sky scrapers. Room was clean and a bit OTT for 1 person. Service wasn’t as good as it could have been in the eating area – bit slow off the mark, especially when bringing eggs at breakfast. The variety...More

    1  Thank Rodney D
    Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 24 April 2017

    Dear Rodney D, Thank you for your comments posted on TripAdvisor. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are grateful for your patronage and look forward to welcoming you back...More

    Reviewed 19 April 2017 via mobile

    We stayed for a week just this month and could not fault our stay at Shangri-La in the slightest. Staff everywhere in the hotel are the most polite and friendly they could be - particularly concierge staff who are so lovely and caring. The hotel...More

    2  Thank Aislingbyrnex
    Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 24 April 2017

    Daer Aislingbyrnex, Thank you for taking the time to share your comments on TripAdvisor. We are glad to hear that you had a wonderful experience with us and your positive feedback about our Conceirge, food quality and hotel facilities are very much appreciated. We look...More

    Reviewed 18 April 2017

    I'm currently at the Shangri-La for a corporate event, and have to say that the level of service here is exceptional. Staff are warm and attentive, with smiles all around, not to mention extremely polite. Also, If management are reading this, please give my regards...More

    Thank OVOAlmeida
    Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 18 April 2017

    Dear OVOAlmeida, Thank you for your positive feedback related to your recent stay. Your comments about our services, facilities and colleague efficiency are very much appreciated. I will convey your commendation to the entire team. It is indeed a pleasure to take care of you...More

    Reviewed 17 April 2017 via mobile

    I rarely stay in 5 star hotels, so I was excited for a long weekend adventure in Dubai. The Shangri La is situated on a busy road, within (not easy) walking distance of the Dubai Mall. Dubai is decidedly not a walking city. While I...More

    Thank TravellerfromTO
    Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 18 April 2017

    Dear TravellerfromTO, Thank you for your positive feedback during your previous stay. Your kind comments regarding in-room amenities, fantastic city view and colleagues are appreciated as we continue to strive to improve our services and offerings. It is indeed a pleasure to take care of...More

    Reviewed 17 April 2017

    One of the most enjoyable hotel stays in my life. Location is excellent, views are unsurpassed and staff are unbelievably good. Could not fault a single thing about our stay. Spotlessly clean, excellent facilities. Well worth the upgrade to the Horizon Club level. Breakfast, afternoon...More

    1  Thank John T
    Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 18 April 2017

    Dear John T, Thank you very much for posting your review on TripAdvisor. We are glad to hear that you had a wonderful experience whilst staying with us. Thank you for your positive feedback about our Horizon Club services and facilities. We look forward to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$172 - US$518 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Spa Hotel in Dubai
    • #15 Luxury Hotel in Dubai
    • #26 Romantic Hotel in Dubai
    • #32 Family Hotel in Dubai
    • #61 Business Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Ctrip TA, Hotels.com, Expedia, Agoda, TripOnline SA, Hotwire, getaroom.com, Orbitz, Cancelon, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Shangri La Hotel Dubai ,
    • Shangri La Dubai
    Add Photo Photos
    Traveller (400)
    Room & Suite (480)
    Dining (91)
    Pool & Beach (58)
    Hotel & Grounds (322)
    Bathroom (16)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Restaurants
    Al Safadi Restaurant
    250 reviews
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    Hoi An
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    Nearby Attractions
    City Walk
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    Ask a question
    Questions & Answers
    Meerz83
    17 December 2017|
    AnswerShow all 2 answers
    Response from Antonegea | Reviewed this property |
    Don’t know but if you Email Hotel they will inform you. Taxis are not that expensive in Dubai. Depending on traffic probably 15 minutes.
    0
    Votes
    Nikhil R
    16 December 2017|
    Answer
    Response from Issam H | Reviewed this property |
    Yes there is a good restaurant in the hotel and offers variety of food. Just near the hotel there is an Indian restaurant that is very good and you need to try if you like Indian food
    0
    Votes
    Jaleh S
    15 December 2017|
    AnswerShow all 2 answers
    Response from maryyyam F | Reviewed this property |
    Yes I stayed in the studio suite for 3 months- floors 21 and 26. Mine was in the main hotel building but apparently, they have other suites at a building next to the hotel. The problem with the suite type is there is no... More
    2
    Votes
    Room Tips
    "I would imagine that all rooms here are good. Seriously. There is no better side."
    Read review
    "Request for a room facing the Financial Center side for an excellent view of the skyscrapers, the metro and..."
    Read review
    "The view is gorgeous and very clean"
    Read review
    "Both sides of the hotel offers rooms with view of Burj Khalifa and Persian Gulf"
    Read review
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