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Jumeirah Emirates Towers

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2,339 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Emirates Towers
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Showing 1,742: English reviews
Baltimore, Maryland
Reviewed 4 November 2015

I never write reviews but this experience inspired me to share. My girlfriend and I stayed here on our first visit to Dubai for her birthday. They upgraded our room to a huge Junior suite for free. The upgrade included a breakfast buffet in one of the hotel restaurants that would ordinarily cost 150 UAE each. They also sent a...

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Helpful?
Thank DrAJW410
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am simply delighted to read that we have exceeded your expectations! It is certainly a pleasure to know that you and your girlfirend had a memorable stay with us and that she thoroughly enjoyed her birthday. Thank you for taking the time to write such a great review. My team will be so happy to hear your complimentary comments...

Sydney, Australia
Reviewed 2 November 2015

On returning home after a long winter trip to Europe, I stopped by Dubai for even more shopping (why?). As it turned out, the weather was good and the shopping was GREAT. The Jumeirah Emirates Towers was my home away from home. I had everything I needed, a large king-sized bed, fast broadband, a large writing desk to catch up...

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Helpful?
Thank Dan L
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is a delight to read your review and know that you found our hotel to be your home away from home! It makes me really happy that you found our spacious rooms and view to be a particular highlight, as well as the attentiveness of my team. Reviews such as yours are what we strive to achieve and I...

Bradford, United Kingdom
Reviewed 2 November 2015 via mobile

Came to Dubai to celebrate our anniversary. Although this appeared to be a business hotel, there was a great holiday vibe and was very relaxing. Is not near to the beach but a very cheap taxi ride or shuttle bus away. Staff very polite and go the extra mile to help. We were thoroughly pampered and will certainly be back...

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Helpful?
Thank mrswelshy
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am overjoyed to read that you and your husband thoroughly enjoyed your anniversary with us! It is such a pleasure to read you complimentary comments especially that of my colleagues going the extra mile to assist you during your stay. I will certainly share your feedback with the team who will be delighted to know that they helped create...

Winchester, United Kingdom
Reviewed 31 October 2015

The Jumeirah Emirates Towers is a long-standing favourite of mine. It's Dubai doing business elegance, rather than obvious opulence, and the two towers - the other is offices - are among the best architecture in the city. I had not stayed there for over a year; returning this time I found some noticeable pieces of refurbishment. In particular, the buffet...

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Helpful?
Thank Peter C
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is simply delightful to read that we have long been a favourite of yours and it is great to see you return once again. Your comments regarding the improvements you have noticed, specifically with the service and our new restaurant, Mundo, are a pleasure to read! Our team works very hard to continuously improve the service and products we...

Reviewed 31 October 2015 via mobile

I stayed for 5 nights, it was amazing. Lovely view, service room everything you can imagine. One of the best buffet breakfast I have ever had. Excellent gym, swimming pool and spa. It's a lovely place Highly recommended if you visit dubai

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Thank Y E
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you had such a great experience with us and especially that you found our newly refurbished breakfast venue to be one of the best! A lot of hard work and passion was put into the new restaurant so it is certainly a delight to read your complimentary comments. I look forward to seeing...

Singapore
Reviewed 30 October 2015

Good service, well appointed rooms that are a tiny bit worn out. Convenient to access DIFC though the short walk in Dubai heat is a bit much. Breakfast selection is wide but not outstanding taste wise.

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Helpful?
Thank ajuniaxis
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Although I am pleased to read that you enjoyed your overall stay with us, I am slightly disappointed that we were not able to provide you with a WOW experience on this occasion as that is what we strive to achieve. I have noted your comments regarding the rooms and breakfast taste which I will share with my team so...

helsinki
Reviewed 28 October 2015

Almost perfect choice. Overall a very well run hotel. Excellent service and atmosphere. The rooms spacious, the service attentive and a great swimming pool with sun terrace. Great Water Park and a reasonable beach club – both with a shuttle service. The only slight negative was pretty dead shopping/restaurant center - on the one hand for a few minutes taxi...

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Helpful?
Thank kaveriHelsinki
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased to read that you had a great experience with us and found the service and atmosphere to be a particular highlight. I am also happy to see that you made use of our Wild Wadi Water Park and beach offer. I have noted your comments regarding our shopping Boulevard which is targetted to be exclusive with...

Reviewed 27 October 2015

I stayed here for 7 nights recently. I had high expectations based on TripAdvisor reviews and the multiple awards this hotel has won. However, my experience did not match up to this. There were various points at which the hotel fell short, such as Housekeeping making up the room late and not fully replenishing toiletries, reception not answering calls for...

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1Thank dbasha
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Needless to say we work hard every day to create memorable experiences for our guests. It is very clear that we did not achieve this for you on this occasion and for that, myself together with the entire team would like to apologise. I have shared your feedback with my team and we will work on improving the areas you...

Reviewed 25 October 2015

The hospitality, quality enviro was just simply exquisite... Got to love Dubai... A bit expensive but worth it to go away from work etc one has to save well to have the ideal experience.. The spa, the view, just excellent...

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1Thank Teu Z
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so pleased to read that you enjoyed your stay with us and found us to be excellent. I am particularly pleased that you also found us to be good value for money. This is exactly how we want all of our guests to feel when they leave our hotel, but it is certainly a pleasure to receive reviews...

Guernsey, United Kingdom
Reviewed 24 October 2015 via mobile

Great hotel for business, close to the DIFC and plenty of dining options. Very comfortable rooms and great views on one side of downtown. Service is always good, all of the staff are welcoming, my go to hotel when on business in Dubai and will be staying again in November.

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1Thank Davedagogo
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you found our hotel perfect for your business trip and highlighted the service to be especially good. It is reviews such as yours that the team work so hard to receive and they will certainly be delighted when I share it with them. I look forward to welcoming you back in November! Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $273 - $1,159 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Travelocity, Expedia, Booking.com, Cancelon, Hotels.com, Priceline and Jetsetter so you can book your Jumeirah Emirates Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
67 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the highest floor so you can see lots of beautiful”
  • front view
 of 5 bubbles ealega1, 4 Dec 2016 | Read review
“take a suite on a higher floor, with views to the Burj”
 of 5 bubbles Duncan50, 21 Nov 2016 | Read review
“Higher obviously better, choose a room at the west-facing side for a view on Burj Khalifa.”
  • This little fellow awaited me in the bathroom
 of 5 bubbles 803PatrickB, 17 Nov 2016 | Read review
“Large rooms very well equipped”
 of 5 bubbles jeanphiliph, 15 Nov 2016 | Read review
“corner suit rooms are awesome .”
 of 5 bubbles A4909JUahmeda, 15 Nov 2016 | Read review
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