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Jumeirah Emirates Towers

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2,518 Reviews from our TripAdvisor Community

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Showing 1,866: English reviews
Palma de Mallorca, Spain
Reviewed 3 February 2016

Modern hotel in the financial district, beautiful exterior architecture, magnificent hall, decoration, location ( very close metro stop) and very friendly staff both in reception (Mr. Zedan was very helpful to us to make the chek-in ). Also very good concierge service who helped us at all times. High level of cleanliness in the room and public areas. Special thanks...

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Helpful?
Thank susioliver
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am delighted to read that you had such a great experience with us and that you enjoyed all aspects of your stay. It is particularly pleasing that you found the service to be impeccable, especially with my colleagues at the reception and in houeskeeping. I will certainly pass your kind words onto Zedan, Suraj and the rest of the...

Emirate of Dubai, United Arab Emirates
Reviewed 2 February 2016 via mobile

Superb place to visit. So impressive from the outside and so much quality on the inside. Shopping is a must for the luxury budget and dining at the ivy for the foodies amongst us. Lovely area of Dubai to go and see. We arrived in a taxi and there were plenty outside for you to catch home to your hotel

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Thank SarahCorell
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am overjoyed to read that you thoroughly enjoyed your stay with us and that you had a 'wow' experience! Your comments stating that you found so much quality on the inside is certainly delightful and I can't wait to share this with my team as they work very hard to create memorable experiences for all of our guests. Thank...

Zug, Switzerland
Reviewed 27 January 2016

My partner and I stayed on the 26th floor in a beautiful and large room with a magnificent view over the city. We went for leisure only and this is certainly more of a business place. However, back then, the stay came with unlimited access to the beach facilities of the Madinat Dar Al Masyaf Hotel, which is an absolute...

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Thank Jean-Paul D
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is a delight to read that you and your partner thoroughly enjoyed your stay with us and that you both enjoyed our uncontested views of the city! I have noted your comments regarding the beach facilities and we actually do offer unlimited beach access to all of our guests, however, the venue has changed to Zero Gravity which overlooks...

Riyadh
Reviewed 23 January 2016

The Jumeirah Emirates Tower hotel is located a short walk from the DIFC (although there is no covered walk way). The hotel is good, but certainly not the best in Dubai. I stayed for 5-6 days, including over a weekend, in late November 2015, during which time I was disturbed somewhat by noisy renovation works.

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2Thank Speedy_Monkey
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Although I am pleased to read that you enjoyed your overall stay and found us to be a solid business hotel, I am disappointed that we were not able to exceed your expectations on this occasion. I do apologise for the inconvenience you experienced with the renovations that were taking place, we were upgrading all our A/C units in the...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 21 January 2016 via mobile

Simply extraordinary. Thank you Manager Sid for making our stay memorable! We will definitely come back. This experience as beyond our expectations. The room, the service, the view, the breakfast all were exceptional. All the respect!

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Thank zozekoke
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is such a delight to read your review and know that we were able to exceed your expectations! It is feedback such as yours that my team works so hard to achieve, so thank you for taking the time to leave a review. I cannot wait to share your comments with them. I certainly look forward to welcoming you...

Wolverhampton, United Kingdom
Reviewed 20 January 2016

I think some TA reviewers are getting carried away with themselves about this hotel, Yes it’s a very nice hotel and there are some excellent features, but likewise there are flaws. Good Points first:- Great location for central Dubai. The hotel itself is stylish, modern with panoramic elevators to the 40th floor or internal express to the 51st floor, Excellent...

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1Thank selsmith
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Thank you for taking the time to provide us with your candid and detailed feedback of your experience. It is certainly feedback such as this that helps us to continually improve the products and services that we provide. We are pleased that you enjoyed your overall stay with us and that you would definitely return whenever you're in Dubai. It...

Riyadh, Saudi Arabia
Reviewed 20 January 2016 via mobile

Although it's considered as an old hotel ( 15 years old ) with a lot of new hotels in Dubai , but this one to me is definitely one the top choices to stay - Excellent location ( on Shaik Zaid Road ) - next to financial District - less than 10 min to Dubai mall by car - Professional...

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Thank DrNazer
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

I am so happy to read that you consider us as one of the top choices to stay in Dubai! It is certainly a pleasure to see that you enjoy our central location and the view from the rooms, as well as the service my team provides. It is always great to receive affirmations of our hard work towards ensuring...

Reviewed 19 January 2016 via mobile

Can't recommend this hotel highly enough. Everything was outstanding from the helpful check in staff finding us a room well ahead of normal checkout time to the attention to detail of the housekeepers. Service was outstanding right throughout, the breakfast was very good. The hotel is well located and has easy access to the metro. Will stay again!!!

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Thank Matthew46176483
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is such a pleasure to read that you had such a great experience with us and that you found all aspects of your stay to be outstanding! My team works very hard to make sure that all guests leave our hotel feeling the way you do so I know they'll be so happy to hear that their efforts have...

Sydney, Australia
Reviewed 17 January 2016 via mobile

I frequently stop over Dubai when visiting other countries and I make it a point to ensure that I have booked my stay at JET well in advance. This place is AMAZING. I have stayed at various 5 star hotels around the world but this is in a league of its own. Ensure you book a room with club level...

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2Thank Ambreen T
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Wow! I am overjoyed to read your review and know that we are able to exceed your expectations every time you stay with us! We are truly honoured to be described as being in a league of our own as my team works very hard to make sure that our service is nothing but the best. I know they will...

London, United Kingdom
Reviewed 15 January 2016 via mobile

We stayed here early in the new year. Jumeirah is such a leading edge brand - their service levels were outstanding. Our suite was fabulous - comfortable beds & great amenities throughout with an excretional panoramic view! Breakfast was superb - well organised & great choices. Rishab the Restaurant Manager had an amazing energy each morning & ensured that every...

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Helpful?
Thank seema40
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

It is truly a delight to read that you thoroughly enjoyed your stay with us and that you were impressed with all aspects of your experience! It is particularly pleasing to see that you found the service levels to be outstanding as my team works very hard to make sure that all our guests leave the hotel feeling the way...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Tokyo at the Towers
Tokyo at the Towers
Cuisines: Japanese, Asian, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $286 - $853 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#13 Spa Hotel in Dubai
#16 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Emirates Towers staff and other travellers.
83 questions
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Questions? Get answers from Jumeirah Emirates Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor better views”
 of 5 bubbles Talhaamg, 22 Mar 2017 | Read review
“Suite rooms offer an awesome view of the Burj Khalifa”
 of 5 bubbles vikashparida, 19 Mar 2017 | Read review
“any room is great but higher floor offer spectacular views of the city skyline”
 of 5 bubbles cosmopolice, 18 Mar 2017 | Read review
“For women. Choose the chopard ladies rooms”
 of 5 bubbles MicheleJehle, 14 Mar 2017 | Read review
“Executive Rooms have great view and facilities”
 of 5 bubbles kittenne, 11 Mar 2017 | Read review
5 of 5