We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grand Excelsior Hotel Deira

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Excelsior Hotel Deira
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]}}
Add Photo Write a Review

795 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 661: English reviews
Start your review of Grand Excelsior Hotel Deira
 Click to rate
London, United Kingdom
Reviewed 6 days ago NEW

I picked this hotel for his proximity to the airport and i was right. Parking is tight however the valet is free. The rooms are ok although they might need refurbishment. Service in general is fine. The pool is very nice: warm water all over and steaming jacuzzi. The area i agree is not the best but that's Dubai out...

 Report
Helpful?
Thank Fabercas
Hempstead, New York
Reviewed 1 week ago via mobile

Coming from Abu Dhabi, this place is disappointing. Although near major transportation, it's in a pretty rough looking part of town. Plenty to eat and shop but I never went out without the hubby. Even though check in was easy, I was charged a daily tax upon completion of stay. I don't recall reading this when booking thru Expedia. The...

 Report
Helpful?
Thank NatashaGR
Reviewed 2 weeks ago via mobile

A very beautiful stay everything was in its place a warm welcome I liked the terrace of the hotel the day it's pool and the evening it's parties And in the morning at the breakfast an excellent service despite that a buffer puts they serve you up to the table I do not forget that people who became my friends...

 Report
Helpful?
Thank Sarah A
Nairobi, Kenya
Reviewed 3 weeks ago

Enjoyed the stay at the hotel during my honeymoon and best of all, they gave us a surprise. The hotel is serviced by shuttles provided by the various malls in Dubai and has its own shuttle service to the beach.

 Report
Helpful?
Thank crisO8786WZ
Burnley, United Kingdom
Reviewed 3 weeks ago

Stayed at this hotel when it was under the Sheraton banner, nothing much has changed. Friendly staff, good buffet breakfast. The only downside is the nightclub on the rooftop pool that starts around 9pm and goes on till 2-3am. Loud music can be heard in the bedrooms underneath the rooftop area. We were on the 4th floor and heard thudding...

 Report
Helpful?
Thank Chris905
GehDeira, Director of Sales at Grand Excelsior Hotel Deira, responded to this review

Dear Valued guests, Thank you for taking the time out to give us your review on your experience as our guest. Your patronage during the times of Sheraton is valued. However we are sorry to note about your noise experience in the property. We want to assure you that we are taking all the necessary procedures to to ensure the...

Belfast, United Kingdom
Reviewed 11 February 2017

Just arrived back from a very enjoyable trip to Dubai. I tried to study up on where to stay in Dubai before travelling. It is quite spread out, and not knowing the layout, I eventually plumped for here. Good things first. Hotel is really nice. It is certainly a 4 star hotel, well looked after and feels upmarket. A bit...

 Report
Helpful?
2Thank Pauli1965
sherdei, Executive Secretary at Grand Excelsior Hotel Deira, responded to this review

Dear Paul1965, Thank you for taking the time to give us your experience as our guest at the Grand Excelsior Hotel Deira. From your feedback we note that your overall stay was enjoyable. Your highlights on some of our services and products is appreciated. Thank you for choosing to stay at the Grand Excelsior Hotel Deira. Looking forward to welcoming...

London, United Kingdom
Reviewed 5 February 2017

Went here with my sister for a four night break. Everywhere in Dubai was full due to a conference. The staff are all very nice from the reception staff, concierge,young lady who books the tours. Breakfast was good with a lovely young boy regularly coming over to ask to refill our coffees always with a smile on his face. The...

 Report
Helpful?
1Thank khanfamily66
sherdei, Executive Secretary at Grand Excelsior Hotel Deira, responded to this review

Dear khanfamily66, Thank you for taking the time to give us your experience as our guest at the Grand Excelsior Hotel Deira. From your feedback we note that your overall stay was good due to the price structure. Your highlights on some of our services and products is appreciated. Thank you for choosing to stay at the Grand Excelsior Hotel...

Reviewed 4 February 2017

This was my 8th stay at the hotel, my first since the migration away from the Sheraton brand and sadly it will probably be my last. The rooms are tired, service is very disinterested and pricing seems from memory far higher than previously. The hotel staff and security are now borer line hostile towards aviation enthusiasts who have held a...

 Report
Helpful?
2Thank Ryan D
sherdei, Executive Secretary at Grand Excelsior Hotel Deira, responded to this review

Dear Ryan D, Thank you for taking the time to give us your experience as our guest at the Grand Excelsior Hotel Deira. It is very saddening to read your review. Despite the migration in brand we have not changed in our services. However we gladly do receive your constructive comments and will surely revisit areas of service delivery of...

Cavan, Ireland
Reviewed 1 February 2017 via mobile

I visited with my wife. We were offered an upgrade to a suite because check in was slow. The room was large clean and well equipped the staff were friendly and courteous. The roof top pool has a swim up bar the pool is not huge but is sufficient for a dip to cool down with plenty of sun beds...

 Report
Helpful?
Thank sid1947
sherdei, Executive Secretary at Grand Excelsior Hotel Deira, responded to this review

Dear sid1947, Thank you for taking the time to give us your experience as our guest at the Grand Excelsior Hotel Deira. From your feedback we note that your overall stay was good despite the slight slowness in check-in, which as you have mentioned was compensated. Your highlights on some of our services and products is appreciated. Thank you for...

National Capital Territory of Delhi, India
Reviewed 31 January 2017

Hotel service is very nice . and location is near the Airport, so you can easily enjoy Plane take off and landing.and Miss Sadaf, the other person who is in the counter for checkin and Mr shauquat in coerienge are really helpful and good people. i was given Free upgrade to Business suite by that person. hotel has hot water...

 Report
Helpful?
Thank ankitp88
sherdei, Executive Secretary at Grand Excelsior Hotel Deira, responded to this review

Dear ankitp88, Thank you for taking the time to give us your experience as our guest at the Grand Excelsior Hotel Deira. From your feedback we note that your overall stay was great and memorable. Your highlights on some of our services and products is appreciated. Thank you for choosing to stay at the Grand Excelsior Hotel Deira. Looking forward...

498 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (235)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (49)
Viewed
Dining (37)
Viewed
Pool/Beach Area (28)
Viewed
View from Room (3)
Viewed
Bathroom (10)
Viewed
Other (84)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (240)
Viewed
Amenities (11)
Viewed
Club Business Suite (38)
Viewed
Club Room (29)
Viewed
Club Twin (26)
Viewed
Executive Suite (40)
Viewed
Junior Suite (36)
Viewed
Pool (19)
Viewed
Dining (26)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (3)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
4.5 km away
Grand Excelsior Hotel Bur Dubai
22.1 km away
Grand Excelsior Hotel Al Barsha
0.9 km away
Marco Polo Hotel
Marco Polo Hotel
#234 of 540 in Dubai
630 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Ramada Deira
Ramada Deira
#188 of 540 in Dubai
654 reviews
1.0 km away
Coral Dubai Deira Hotel
Coral Dubai Deira Hotel
#119 of 540 in Dubai
664 reviews
4.8 km away
Sea View Hotel
Sea View Hotel
#51 of 540 in Dubai
1,165 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Excelsior Hotel Deira is one of the handpicked hotels for guests visiting Dubai. Superbly situated in the busiest location of Deira, close to airport, known for its unique Arabian hospitality. The 229 smoking & non-smoking rooms, standard, suites, executive and one Royal Suite. Dining offers in The Terrace restaurant, Le Cafe, Lindbergh’s Bar & Stars Studio Night Club. ... more   less 

Additional Information about Grand Excelsior Hotel Deira

Address: Al Muteena St | Deira, Dubai 5772, United Arab Emirates (Formerly Sheraton Deira Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $74 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel Deira 4*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Expedia, Asiatravel.com Holdings, Hotel.de, Hotwire, Hotels.com, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Grand Excelsior Hotel Deira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Hotel Style:
#151 Business Hotel in Dubai
#186 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel Deira staff and other travellers.
39 questions
Ask a question
2 months ago

See all questions (39)

Questions? Get answers from Grand Excelsior Hotel Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floors can be noisy for the flightpath while all others are ok”
Fabercas, 20 Apr 2017 | Read review
“Quieter room away from the rooftop pool area”
Chris905, 30 Mar 2017 | Read review
“Take only maybe first or second floor, if you want to sleep at night.”
goelsshobhit, 31 Jan 2017 | Read review
“If you like looking at airplanes get room 452”
geoffjlee, 7 Dec 2016 | Read review
“Make sure you ask for rooms at the front of the hotel (Roadside)”
NicholasM17, 17 Oct 2016 | Read review
5 of 5