We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Excelsior Hotel Deira

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Grand Excelsior Hotel Deira
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

778 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Grand Excelsior Hotel Deira
See the most recent reviews
Showing 648: English reviews
New Delhi, India
Reviewed 18 November 2014

Sheraton needs to take care of not only this lovely property but also its staff. The hotel building is aesthetic, with colonial interiors and a lovely old fashioned charm. However the rooms on the club wing of the hotel are very noisy. There is next to nil sound proofing and noise from the clubs one on ground level and other...

 Report
Helpful?
Thank RAhuja
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Ms. Ahuja, I would like to take this opportunity to thank you for taking the time to share your feedback on Trip Advisor site regarding your overall experience during your recent stay at Sheraton Deira Hotel. As we have already connected on another platform in regards to your feedback, I thank you once again and hope to welcome you...

Mumbai, Maharashtra, India
Reviewed 18 November 2014

This is a Sheraton hotel for the masses.For leisure travelers the hotel is located very strategically in the heart of the city. If you are travelling for business however, you might want to consider staying around Sheikh Zayed Road/JLT. The hotel rooms were clean and spacious. The service quality was very good. The staff was very courteous. Did not eat...

 Report
Helpful?
Thank JalminOza
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear JalminOza, Thank you for Trip Advisor post and sharing your feedback on the deliveries & product services you received as our guest on your very recent stay. We trust that you had a overall good experience at the Sheraton Deira Hotel. Your next visit is eagerly awaited by us. Warm regards, Ashraf Siessy General Manager

Cuneo, Italy
Reviewed 16 November 2014

I always said: it’s in the details that you find the difference between good and bad hotels. In my last stay here I had a proof of what “care for customer” means. Arrived there on my birthday evening. The check-in staff noticed, and said: too bad it’s so late. The evening after, coming back to the hotel after a work...

 Report
Helpful?
2Thank Homing_Pigeon1
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Homing_Pigeon1, Thank you for taking the time to write your experience as our guest recently in October. We are in total agreement to your view point that ‘attention to details’ however minute is very important – at Sheraton Deira Hotel we consider small details equally vital and customer care is of paramount importance. Our objective is to ensure we...

UK
Reviewed 15 November 2014

Came back yesterday from a few days away in Dubai and stayed in the Deira .I arrived at the hotel at 5.30am Whilst i knew i wouldn't be able to check in to my room till nearer the official check in time the staff helped me with any request i had including removing a padlock off my suitcase as i...

 Report
Helpful?
Thank butchdingle
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear butchdingle, Thank you for your post and sharing your experience as our guest at Sheraton Deira Hotel on Trip Advisor site. We look forward to welcoming you back in the near future. Warm regards, Ashraf Siessy General Manager

New York City, New York
Reviewed 12 November 2014

I was quite surprised when I booked my trip to this hotel for a quite cheap price. I guessed first that this hotel would have suffered the comparison with the new glamorous and shiny resorts built close to the Palm... Well, it was not a surprise when we came in and discovered an old-fashioned hotel so close to Dubai airport...

 Report
Helpful?
Thank Aurélien L
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Aurelien L, Thank you for choosing to stay with Sheraton Deira Hotel, Dubai and for taking the time to write a review on Tripadvisor site. Your review on the positive and negative aspects of the hotel are well noted. True Sheraton Deira Hotel is an old fashioned building which is almost 30 years old in it’s structure. We are...

Solingen, Germany
Reviewed 11 November 2014 via mobile

It was a great experience being here. The hotel was amazing. The room had a perfect size. It was clean and even the bathroom was quite nice. The swimming pool was really clean and well taken care of. The room service was pleasing too. A 9.5/10 surely!

 Report
Helpful?
Thank Shaukat K
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Shaukat K, Thank you for the fantastic post and sharing your encounters as our guest. We are happy to know that you had a great experience at the Sheraton Deira Hotel. Your next visit is eagerly awaited by us. Warm regards, AS, General Manager

Hong Kong, China
Reviewed 9 November 2014

I stayed on the first floor on a thursday night. The thumping music from the night club downstairs was loud until 3am. There is no way anyone could have slept through it. In the morning I had the curtains opened and suddenly there was a man standing outside, washing the glass roof of the podium outside. I was not properly...

Review collected in partnership with Easytobook.com
 Report
Helpful?
1Thank Colin_777-300
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Colin_777-300, Thank you for choosing to stay with Sheraton Deira Hotel, Dubai and for taking the time to write a review on Tripadvisor site. It is regrettable that your stay with us did not meet your expectations and I am very disappointed to know of this. One of the major purposes of online reviews is to highlight areas for...

Dubai
Reviewed 1 November 2014 via mobile

I check in last January 25,2014 around 2-3pm good for one night,Upon Arrival F/O told us to wait and another person assisted us to one area SPG area "loyalty area" .almost 20 minutes we are waiting and one F/O came to us and he said "If We Can Move In Another Place ,because he need that area,because he have a...

 Report
Helpful?
Thank Emzon C
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Emzon C, Thank you for choosing to stay with Sheraton Deira Hotel, Dubai and for taking the time to write a review on Trip Advisor site. It is regrettable that your stay with us did not meet your expectations and I am very disappointed to know of this. One of the major purposes of online reviews is to highlight...

Mumbai (Bombay), India
Reviewed 28 October 2014

I had a very long stay at the Sheraton Deira in Dubai which was over 15 days. Let me start with the goods.. 1) The rooms were very good, clean and reasonably spacious. However the property is old and it shows in the amenities in the room 2) The property has a very very good pool with a great bar...

 Report
Helpful?
2Thank VeejayVasnaani
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear Ms.VeejayVasnaani, Thank you for choosing to stay with Sheraton Deira Hotel and taking the time to share your experience as a guest at the Sheraton Deira Hotel. We have constructively taken the good, bad and ugly aspects of your feedback. It is regrettable that your overall stay was average with us owing to factors like quality of food, prostitution,...

Brisbane
Reviewed 28 October 2014

The hotel borders between Average and Very Good. The property is dated and in need of a serious update. However it is clean and if you book a Junior Suite(and I suggest you do) the room is huge as is the Bathroom. We were placed on a non-smoking floor but I believe that at some stage, this was a smoking...

 Report
Helpful?
1Thank scooter2273
Letitita, Associate at Grand Excelsior Hotel Deira, responded to this review

Dear scooter2273 Thank you for taking the time to write your review on trip advisor website relating to your recent stay & experience as our guest at the Sheraton Deira Hotel. We appreciate your candid feedback, both the positives and negatives – we have constructively accepted it. Mostly value your comment regarding the good customer service from our associates of...

490 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (227)
Viewed
Dining (37)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (47)
Viewed
Pool/Beach Area (28)
Viewed
View from Room (3)
Viewed
Bathroom (10)
Viewed
Other (79)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (240)
Viewed
Amenities (11)
Viewed
Club Business Suite (38)
Viewed
Club Room (29)
Viewed
Club Twin (26)
Viewed
Executive Suite (40)
Viewed
Junior Suite (36)
Viewed
Pool (19)
Viewed
Dining (26)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (3)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Dubai hotels
4.4 km away
Grand Excelsior Hotel
Grand Excelsior Hotel
#240 of 544 in Dubai
460 reviews
0.7 km away
Ramada Deira
Ramada Deira
#173 of 544 in Dubai
627 reviews
22.0 km away
Grand Excelsior Hotel
Grand Excelsior Hotel
#250 of 544 in Dubai
414 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
BEST WESTERN PREMIER Deira
1.5 km away
Landmark Grand Deira
Landmark Grand Deira
#204 of 544 in Dubai
499 reviews
4.8 km away
Sea View Hotel
Sea View Hotel
#104 of 544 in Dubai
867 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Excelsior Hotel Deira is one of the handpicked hotels for guests visiting Dubai. Superbly situated in the busiest location of Deira, close to airport, known for its unique Arabian hospitality. The 229 smoking & non-smoking rooms, standard, suites, executive and one Royal Suite. Dining offers in The Terrace restaurant, Le Cafe, Lindbergh’s Bar & Stars Studio Night Club. ... more   less 

Additional Information about Grand Excelsior Hotel Deira

Address: Al Muteena St | Deira, Dubai 5772, United Arab Emirates (Formerly Sheraton Deira Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $97 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Excelsior Hotel Deira 4*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Expedia, Agoda, Hotels.com, TripOnline SA and Travelocity so you can book your Grand Excelsior Hotel Deira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Hotel Style:
#151 Business Hotel in Dubai
#181 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grand Excelsior Hotel Deira staff and other travellers.
32 questions
Ask a question
Mashhad, Iran

See all questions (32)

Questions? Get answers from Grand Excelsior Hotel Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like looking at airplanes get room 452”
 of 5 bubbles geoffjlee, 7 Dec 2016 | Read review
“Make sure you ask for rooms at the front of the hotel (Roadside)”
 of 5 bubbles NicholasM17, 17 Oct 2016 | Read review
“situated in the centre and very convenient place”
 of 5 bubbles 921ramr, 25 Sep 2016 | Read review
“Centrally located !!!”
 of 5 bubbles Cool-atul00, 27 Aug 2016 | Read review
“Take non smoking room but not the side where Iranian night club area”
 of 5 bubbles Sunimal68, 26 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay