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The Palace at One&Only Royal Mirage Dubai

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#14 of 544 Hotels in Dubai
Certificate of Excellence
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The Palace at One&Only Royal Mirage Dubai
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1,597 Reviews from our TripAdvisor Community

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There are newer reviews for The Palace at One&Only Royal Mirage Dubai
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Showing 1,321: English reviews
wales
Reviewed 27 October 2014

Everything at The Palace is absolutely wonderful and we can't wait to return next year. We have stayed in many 5 star hotels around the world, but by far this is the best. The food in all the restaurants is out of this world and the staff are all wonderful, they can't do enough for you. So thank you all...

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Thank verae
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only...

Johannesburg, South Africa
Reviewed 26 October 2014

attended a business conference here - great venue. Resort is fantastic and the restaurant choices were great. Room was lovely but lacked a proper desk to be able to work. Housekeeping needs to be jacked up.. room make -up was very late on certain days and was not as polished e.g. towels were not always replenished. had to complain to...

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Thank BWHJohannesburg
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you...

Aberdeen, United Kingdom
Reviewed 25 October 2014

We stayed 6 nights as a family. Excellent hotel with beautiful pool at very good location. We got early check in organised very well. All staff were very helpful and kind. We ate at Celebrities, Olives and Rotissiere. All very good. The beach is private, nice and clean. Plenty of sunbeds are available. The place is family friendly. I would...

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Helpful?
Thank Daniel R
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Daniel, Thank you so much for sharing your recent experience with your family, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only...

Southampton
Reviewed 25 October 2014

We have stayed here many times over the last 10 years or more and have always had a first class stay. I have stayed a couple of times at the Arabian Court but much prefer the Palace. Outside there is a lovely pool with dining areas located right adjoining the beach. The service is outstanding. The rooms are lovely, the...

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Helpful?
Thank Geoffrey C
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Geoffrey, Thank you so much for sharing your recent experience at The Palace, and indeed delighted to read that you enjoyed our facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal...

Munich, Germany
Reviewed 23 October 2014

We've spent one week here and were overall satisfied. Positive: Spacious rooms, friendly staff - not greedy at all like in some hotels where good service depends on genouros tips, spacious and clean beach, fully booked but no where overcrowded, great gym. Negative: Bad Wifi, houskeeping service almost at the same time as turn-down, no food can be ordered at...

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2Thank andi1505
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Andi, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you...

Manchester, United Kingdom
Reviewed 22 October 2014

Where can i start.... This place is just wonderful, truly beautiful, at every corner and turn there is something to make you go Wow! All the staff deserve credit for making this a truly exceptional stay, from cleaning your sunglasses, bringing iced water and fresh fruit by the pool or beach, we felt very spoiled. We especially liked the Beach...

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Helpful?
Thank colourstar
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are indeed shared with all and look forward to your return visit in a not too distant future. Kind Regards...

Dubai, United Arab Emirates
Reviewed 21 October 2014

It’s a wonderful hotel with a great location. Pool area is very nice, all restaurant’s serves food at a very high quality. Rooms are nice and spacious. The beach is one of the best I have seen in Dubai. The staffs are very service minded and respond quickly to your requests. The room cleaning was also perfect, however it was...

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Helpful?
Thank clausthansen
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal...

London
Reviewed 17 October 2014

What's happened to the One and Only? Looks tired, dated and the service is automaton at best and lost in translation at worst. Our room was not properly cleaned on 3 of the 5 days we were there. Dirty glasses and plates. Minibar never replenished so we had to ask for tonics and water for the room or get them...

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3Thank Morritzio
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We wish to apologies if we have failed in the delivery of our service standard. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that...

Reviewed 15 October 2014

We recently stay at the Palace , for four nights on the return leg of our honeymoon in Mauritius, wanted to sample Dubai as we've never stay there before, and what a great choice we made in the Palace , wonderful experience , blown away by the shear beauty and finnish of the hotel, the staff were so accommodating and...

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Helpful?
Thank Keith B
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Keith, Thank you so much for sharing your recent experience at The Palace for this special occasion, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind...

Reviewed 15 October 2014

Wow, that is the most appropriate word to describe the one and only royal mirage the palace. I have been very lucky, visited some wonderful countries and stayed in some lovely hotels, none of them come close to the royal mirage. Pure luxury!! The staff are a delight, nothing and I mean nothing is too much trouble. Genuinly lovely people,...

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1Thank Fay A
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Fay, Thank you very much for sharing your recent experience with your daughter, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are indeed shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 

Additional Information about The Palace at One&Only Royal Mirage Dubai

Address: Al Sufouh Rd | Jumeirah Beach, Dubai 37252, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $411 - $1,618 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace at One&Only Royal Mirage Dubai 5*
Number of rooms: 231
Reservation Options:
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Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai
Hotel Style:
#4 Top resorts Hotel in Dubai
#8 On the Beach Hotel in Dubai
#14 Luxury Hotel in Dubai
#25 Family Hotel in Dubai
#41 Romantic Hotel in Dubai
#97 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from The Palace at One&Only Royal Mirage Dubai staff and other travellers.
29 questions
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London, United Kingdom

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Questions? Get answers from The Palace at One&Only Royal Mirage Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We loved the ground floor room as we could walk straight out through our patio doors for an early morning swin.”
 of 5 bubbles jame, 23 Mar 2017 | Read review
“531 pool view and sunny balcony”
 of 5 bubbles 361tracey, 20 Mar 2017 | Read review
“All rooms are lovely. We had a 5th floor room this time which was very good but we had rooms on different floors and all were excellent.”
 of 5 bubbles Traveller3108, 19 Mar 2017 | Read review
“All depends on your wishes.”
 of 5 bubbles KarinRidderkerk, 18 Mar 2017 | Read review
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