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Marco Polo Hotel

4.2 km from Dubai centre
  • Free Wifi
  • Pool
  • Room Service
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Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
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617 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Cramlington, United Kingdom
Reviewed 29 March 2015

We arrived on the 18th March for 2 nights. The staff were all very courteous and helpful, but the hotel itself was rather dated. Our room overlooked roof tops of other buildings, which were run down with washing hanging out so we kept the blinds closed. The room itself was ok, but the bathroom was very tired and desperately in...

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Helpful?
Thank Alma L
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of our establishment. We greatly appreciate your inputs as they help us to ensure that the standards of service are maintained at all times. I have called the attention of our Executive Housekeeper as well as Maintenance Department to the points you mentioned regarding bathroom. We offer our...

Dorset, United Kingdom
Reviewed 28 March 2015

We stayed in the hotel for 8 days and found it extremely good value. Situated just 20 minutes from the airport, in the old Deira area. Nicely located just 400 meters from a Metro station with a Shopping Mall and up-market shops in the same area. Having flown overnight from Heathrow we were in the hotel by 10am on the...

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Helpful?
Thank Robert P
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Mr Robert, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for your comments of appreciation which shared with us the pleasure and joy you experienced during your stay with us. It is always very rewarding to receive such positive feedback, as we continually strive to improve...

Sterling, Virginia
Reviewed 25 March 2015

It was very nice hotel. I really enjoy it there. Staff was very nice. House keeping was good. They don't bother you when you bring friends. The Manager was very nice very friendly. I will go back. wow

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Helpful?
2Thank Zack4091
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Zack, We are very glad to hear that you enjoyed your recent stay at the Marco Polo Hotel. Thank you very much for the kind words of appreciation on the various areas of the hotel, from the staff to Housekeeping. It is feedback such as yours that inspire us to always go the extra mile in serving all our...

Plymouth, United Kingdom
Reviewed 21 March 2015

We stayed here for 6 nights. My review is rather mixed however what I will say is that the hotel staff are so friendly and helpful. Roeden was especially helpful, I emailed prior to visiting as I was becoming concerned about some negative reviews. I asked for a high floor non smoking room, as I could not possibly have stayed...

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Helpful?
2Thank vicky d
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Ms Vicky, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for your comments of appreciation which shared with us the pleasure and joy you experienced during your stay with us. It is always very rewarding to receive such positive feedback, as we continually strive to improve...

Durban, South Africa
Reviewed 18 March 2015

We stayed here for only 2 nights as a stop over from Turkey to SA as a group of 60. We arrived at 2AM and there were enough staff to assist with luggage and check-in that all ran very smoothly. The Hotel rooms are very neat and spacious and the bathrooms are small but neat. The breakfast was good with...

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6Thank KwazuluNatalSunshine
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for taking time out to write us such a refreshing review. We greatly appreciate your positive comments regarding the ease of check in, the neat and spacious room and bathroom, the Breakfast buffet and the reasonable priced...

slough
Reviewed 12 March 2015

Have stayed at the Marco Polo for the last three years. The staff are all very friendly and it was very nice to see some faces from previous years. My husband and I have never had any problems with smells as other guests seem to have had and the noise from planes overhead have never been a problem possibly because...

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Helpful?
1Thank crispy1Slough
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you so much for this wonderful review. We are very glad and grateful for the kind words you have shared on the various aspects of the hotel from the friendly staff to the excellent food and beverage and most especially the absence of smell problem. We have been quite baffled by this issue as we cannot locate...

Wirral
Reviewed 1 March 2015

Just spent 3 nights at the Marco Polo Hotel in Dubai, the rooms are really spacious and clean, the staff are helpful and polite, the food at breakfast time is a buffet which is a little bit limited but ok, had a lovely meal at chopsticks restaurant and also had a very average meal at the Fox and Hound Pub.The...

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1Thank collywollyWirral
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback of your recent stay. Your kind words on the clean, spacious rooms and polite, helpful staff is well appreciated by us all. We have taken good note of your comment on the noise with the bin lorries and have moved the schedule of clearing to morning time. We...

Canberra, Australia
Reviewed 24 February 2015

We have stayed here 4 times over the last 2 years. It has a good pool and if you can endure the heat it is within walking distance of the metro. If you want to do any tours I would advise booking them early as they can be booked out. The breakfast is really enjoyable. The staff are really friendly,...

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Helpful?
2Thank croweye
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, We are very glad to hear of your wonderful experiences staying at the Marco Polo Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words of appreciation on the good pool, friendly staff, the enjoyable breakfast, and the superb air con have certainly...

Reviewed 19 February 2015

i stayed on this hotel for two nights on my way back to USA. the lobby and the room Smell is really awful when go out and come back.to the room. I will not recommended this hotel to any person. I think this hotel should not rated as four star but only two..

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3Thank Ikhlas A
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, While we are thankful for your bringing it to our attention, your comment on the lobby and room smell has caused us grave concern. Our Executive Housekeeper has been informed of your comments and is doing a thorough investigation on the matter. We would appreciate it also if you can elaborate more on this issue of Lobby smell...

Abu Dhabi, United Arab Emirates
Reviewed 15 February 2015

I stayed on this Hotel while on Business trip. My Experience with the Hotel was Overall terrible for all of the following: 1- The Water pressure in the tap is very low in the room Bathroom, and the water faucet opening is very near to the edge of the small water basin in which you can wash properly. 2- Room...

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Helpful?
6Thank Ahmed A
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Mr Ahmed, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not all that it could have been. We try very hard to ensure guest comfort and appreciate valuable feedback like this to help us improve. We have noted...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
At the centre of Dubai’s business and leisure district in Deira, the Marco Polo Hotel offers quick and friendly service to business and leisure travellers. A sleek, classy experience of primary hospitality filled with warm ambiance lies within the glass curtain facade. The hotel has a host of premium outlets that takes you on a culinary journey while the recreational facilities and culture of hospitality helps you unwind and enjoy a relaxed holiday. Bon voyage on a silk route to hospitality. ... more   less 

Additional Information about Marco Polo Hotel

Address: Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $81 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marco Polo Hotel 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fastbooking, Travelocity, ACCOR, Priceline and Asiatravel.com Holdings so you can book your Marco Polo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marco Polo Hotel Dubai
Marco Polo Dubai
Hotel Marco Polo
Hotel Style:
#37 Best Value Hotel in Dubai
#117 Family Hotel in Dubai
#161 Business Hotel in Dubai
#192 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the road can experience traffic noise and due to its proximity to the airport, aircraft noise can sometimes be heard”
 of 5 bubbles Rachwar, 4 Jan 2017 | Read review
“Inside the hotel, you dont hear outside noise and if you rate friendliness and help fulness, this one's for you.”
 of 5 bubbles annarose66, 24 Dec 2016 | Read review
“room no 401”
 of 5 bubbles josestiffen77, 18 Dec 2016 | Read review
“Look for higher rooms, great breakfast spread, boon for South Indians”
 of 5 bubbles girishglg, 17 Oct 2016 | Read review
“We were on the 4th floor which was nice & quite.”
 of 5 bubbles Jeany_11, 15 Oct 2016 | Read review
5 of 5