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Auris Plaza Hotel

TravelocityUS$85*
View Deal
#136 of 542 Hotels in Dubai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$107*
US$85*
Great Deal
US$91*
US$107*
US$85*
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Auris Plaza Hotel
Auris Plaza Hotel
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980 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Iasi, Romania
Reviewed 20 March 2017

We stayed at Auris for 8 days and had double room with breakfast. In my opinion, the rooms are having everything you want to find in a 5stars room hotel : very big and clean room, comfty bed with nice view above the city, nice bathroom too. The food at the hotel is ok but a bit expensive. The hotel...

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Helpful?
Thank Laraamariei
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Laraamariei, We sincerely thank you for choosing to stay at Auris Plaza Hotel and for sharing your wonderful experience with us. We are delighted to read your wonderful comments, it gives us the pleasure to know that you had an amazing stay experience. There is nothing better than knowing that we met your expectations, it really meant a lot...

Reviewed 17 March 2017

Really 4*+ hotel with amazing room with a bathroom bigger than o Paris hotel room very hi-tech equipped. Very good located 5min walk from Mall of Emirates. Inside the mall is the metro station and a taxi station (taxi is around 30 eurocents/km) The breakfast is incredible, you can find everything you can imagine, even crispy bacon (veal bacon). The...

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Helpful?
Thank Octav M
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Octav, Thank you for sharing your review and for rating your stay here on TripAdvisor®. I appreciate your feedback in regards to your experience at Auris Plaza Hotel. Your comments are encouraging to read and I am happy that you enjoyed your overall visit. I sincerely thank you for all your praises especially in regards to the quality of...

Rochester, United Kingdom
Reviewed 14 March 2017

This is nice hotel but the property needs proper maintance, I stayed in room 514, all seemed ok till we tried to turn on the lights only the side lighting worked after calling reception a man came up and tried to get them working after 5 mins he went away saying he would be back with another remote control, he...

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Helpful?
Thank John T
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr John T, First of all, please let me thank you for taking the time to share your detailed comments further to your stay among us. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a top rated Hotel especially regarding the technical issue of your room lighting...

Halmstad
Reviewed 13 March 2017 via mobile

Lets start with the positive stuff. The hotel is located within a 5 minute walk to Mall of the Emirates, and another 5 minutes away from the Metro (that takes you to all directions of the city of Dubai). The room was big and spacious, leaving nothing to complain about. The staff members of the Rooftop poolarea were very friendly,...

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Helpful?
1Thank Tomas24
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Tomas24, Thank you for taking the time to write a detailed review of our hotel and please accept our sincerest apologies for falling short of providing the level service synonymous with Auris Hotels. I am disappointed that the team were not able to fix and resolve the breakfast issue which for two consecutive days, there is absolutely no excuse...

Kuwait City, Kuwait
Reviewed 9 March 2017 via mobile

The location is excellent, the price of room was very good, clean hotel and friendly staff. There are things which I did not like such as cleaning staff are always noisy and shouting at each other in the corridors, banging and slamming doors and their tools this was like this for 4 nights from 3:00pm to 10:30pm

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Helpful?
1Thank Al-Jilaijil
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Al-Jilaijil, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Needless to say I was sorry to read that your experience was not exactly what you would have expected from a...

Alderley Edge, United Kingdom
Reviewed 8 March 2017

Stayed for 3 nights, lovely hotel, clean, very friendly staff. There is construction close by but it had no impact on our stay. Very convenient as its 5 minutes walk from Mall of Emirates and about 10 minutes to Metro. Very satisfied with everything and would love to stay there again

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Helpful?
Thank 702Johnson
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear 702Johnson, Thank you for taking the time to respond to our survey following to your stay in Auris Plaza Hotel. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates. Please let us know if we can be of any assistance when...

Reviewed 5 March 2017 via mobile

Stayed at this hotel for 4 days with my husband and daughter. The hotel is right behind the Mall of the Emirates and ski Dubai, taking only a 5 minute walk to reach either. The staff are extremely friendly and the hotel is clean- although after returning late evening from a day out on one occasion we found our 2...

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Helpful?
Thank stephanie t
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Stephanie, Thank you for taking the time to write your review following your visit to Auris Plaza Hotel. We are sorry to hear that you were not completely satisfied with your recent stay at the hotel and would like to apologize if we came short of meeting your expectations on this occasion especially regarding cleaning the room. We have...

Erbil, Iraq
Reviewed 3 March 2017

It is in fact a very nice hotel, great location (5 minute walk to mall of the emirates, and 7 minute walk to the respective metro station), very convenient for accessing both sides of Dubai (Marina, Jumeirah beach walk, Medinat jumeirah, but also Deira and the old town). Good value for money, especially in light of the rates of other...

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Helpful?
1Thank Christine_Dim
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mrs Christine-Dim, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. Thank you for acknowledging the positive elements of your holiday and for recognizing our team's efforts who contributed a great part in making your stay more enjoyable. I am...

Reviewed 1 March 2017 via mobile

This is the first time we stay at this hotel. My husband and I randomly booked it and didn't know what to expect. When we reached we were very pleasantly surprised by friendly welcome from staff, nice lobby, clean and modern. The reception lady gave us an upgrade to a suite and that was really nice, clean, comfortable. The bed...

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Helpful?
1Thank Rashoodis
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Rashoodis, We sincerely thank you for choosing to stay at Auris Plaza Hotel and for sharing your wonderful experience with us. We are delighted to read your wonderful comments, it gives us the pleasure to know that you had an amazing stay experience. There is nothing better than knowing that we met your expectations, it really meant a lot...

Reviewed 28 February 2017

I arrived to hotel at 3:00 am , which my company booked online. we put note for them for early check in for half day we pay extra . suprisely they said we do not have room , can not be early check in. I was waiting 1 and half hours in reception until 4:30 morning, they found dulux room...

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Helpful?
Thank Ehsan J
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mr Jahan Ehsan, First of all, please let me thank you for taking the time to share your comments on TripAdvisor further to your stay with us by the end of February. Your feedback is extremely important to me that allow me to investigate where we failed, to improve our quality of service and to ensure that your experience...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $111 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Fastbooking, Hotels.com, Agoda, Asiatravel.com Holdings, Cancelon, Cheap Tickets and HotelQuickly so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Family Hotel in Dubai
#66 Business Hotel in Dubai
#81 Spa Hotel in Dubai
#84 Romantic Hotel in Dubai
#126 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
43 questions
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Questions? Get answers from Auris Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room at the back due to main road and construction next door”
melissakatea, 26 Apr 2017 | Read review
“High floor give you a better view”
geoffro2016, 7 Apr 2017 | Read review
“Upper floors facing main street have best views.”
EricAndLatrice, 4 Apr 2017 | Read review
“will definitely be returning”
milym25, 27 Mar 2017 | Read review
“Near the emirates mall”
Laraamariei, 20 Mar 2017 | Read review
5 of 5
Travelocity
US$85* /night
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Booking.comUS$91
TripAdvisorUS$85
Asia TravelUS$107
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Prices are for 1 room, 2 adults
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