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Fairmont The Palm

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Traveller (9739)
Room & Suite (1837)
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About

#166 of 810 hotels in Dubai
Location
Cleanliness
Service
Value
Fairmont The Palm, located on Palm Jumeirah, Dubai. This beachside hotel features 391 guestrooms and suites and ten world-class dining venues - all with sea and Marina views. The hotel offers conference and meeting facilities, a Health Club and a Children's Activity Centre. Guests can also enjoy water sports or relax at the Willow Stream Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid public parking nearby
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Water sport equipment rentals
Aerobics
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Russian, Spanish and 23 more

Location

The Palm Jumeirah, Dubai United Arab Emirates
Name/address in local language
Fairmont The Palm
11,969Reviews672Q+A100Room tips
Traveller rating
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Popular mentions
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Ant m wrote a review Today
2 contributions1 helpful vote
The hotel is in a great location and very clean , the restaurants are very nice and not over crowded , the pool staff are amazing and can’t do enough for you shakeel looked after us very well , we would recomend this hotel and happily stay here again .
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Date of stay: April 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard H wrote a review Nov 2022
Birmingham, United Kingdom10 contributions13 helpful votes
+1
Hotel's Favourite
Loved the hotel. Loved the service. Loved the pool the rooms and loved the gold lounge. Vaibhav and Allen were amazing. Food was great, little India was our favourite. Will we come again. Yes 100% to be honest the stay was faultless. Check in and out was easy. Breakfast and dinner with our half board was great every night. When we went out the hotel arranged taxis etc. Room was spotlessly clean daily. Location was great walking distance to other hotels and beach parties ( if you want them) but far enough to not hear them. There was a wedding at the hotel during our stay and other hotels sometimes can't cope with a normal day plus a wedding and the service sometimes drops but this didn't happen and service remained flawless.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Dominic Arel, General Manager at Fairmont The Palm
Responded Nov 24, 2022
Dear Richard H, Thank you very much for choosing Fairmont The Palm and taking the time to share your recent experience with us. We are very happy to know that you spent such an amazing holiday at Fairmont The Palm. It was a pleasure to read your review and to hear that you enjoyed our Fairmont Gold Lounge, attentive staff and excellent services in all aspects. Vaibhav and Allen are indeed an asset to the team. We are looking forward to welcome you back to the hotel in the not too distant future! Best Regards, Dominic Arel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ayesha T wrote a review Yesterday
2 contributions
Really great service rooms were clean when we get back from our excursions. It smelt fresh and everything was on point. House keeping was really friendly. All of our stuff was where we left them nothing missing everything was really great shout out to Kangkana.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded today
Dear Ayesha T, We are delighted to hear about your positive experience at Fairmont The Palm. Thank you for recognizing our excellent service and cleanliness. We are thrilled that Kangkana made your stay memorable. Looking forward to welcoming you back soon. Warm regards, Fairmont The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Naszi K wrote a review Yesterday
1 contribution
Shakeel was the amazing at beach and we enjoy the service as his so polite and nice and about the hotel very nice and good rooms housekeeping department as amwwys do good cleanliness all the time and they have good service we will sure fome back
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded today
Dear Naszi K, thank you for your positive feedback! We are delighted to hear that you enjoyed Shakeel's excellent service at the beach. Our housekeeping department always ensures good cleanliness. We look forward to welcoming you back at Fairmont The Palm. Best regards, Fairmont The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gentrit H wrote a review Apr 16
1 contribution
Shakeel top service, looked after us amazing. Always when we needed help, looked out for us. The beach service that they provided was excellent, anything that we needed they provided. Shakeel is a nice Man, very kind and lovely to us. God bless him.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Douglas K wrote a review Apr 16
1 contribution
Our experience at Fairmount the palm has been great. We were on a half board deal for our stay and the food was very good with plenty of choices either at the flow kitchen or the various resteraunts we could use. Kangkana our cleaner was superb and very thourgh and courteous at all times. We had a great vacation and would certainly think of using this hotel again in the future.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert wrote a review Apr 16
Crawley, United Kingdom7 contributions4 helpful votes
Another excellent stay at Fairmont the Palm. We were surprised & thankful on arrival to be upgraded from a delux sea view suite to a corner jacuzzi suite, it was superb. We have stayed here just before Covid & hopeful that it hadn’t gone down hill. It certainly had not and lived up to our expectations. All staff could not be more helpful, our room attendants were excellent as was Sahil one of the pool attendants that ensured a very comfortable stay each time we were at the pool. With regard to the pool we mostly stayed in the section to the right where the palm trees are situated in the pool. This area could do with some gradual steps going into the pool, as the only steps going into the pool here are around the back and would be difficult to get to for an elderly or infirm person that relies on gradual steps to enjoy the pool in this location. The palm trees in the pool here are very nice especially on a very hot day. One of the main reasons why we chose to return here was the food choice & quality. Our main 2 restaurants that we ate in was Flow & Seagrill. Seagrill was superb with a great selection on HB, or pay a small supplement to upgrade. I can make no recommendation for this restaurant as all was great. Flow was our other main choice for dinner & always for breakfast. It was great to still be able to have a pork selection at breakfast, although there could be a much better choice when it came cereals. Also it would be advantageous to have 2 Chiefs at the egg cooking station at all times to avoid a Wait. I had a meet up with the F&B Director Phillip who informed me that Flow in the near future was getting a refit. I made the suggestion that a pasta cooking station would be an asset to the dining experiences. The only other suggestion at Flow was to have a more imaginative salad selection, for instance coleslaw & Waldorf salad ect ect, as it always appeared to be repetitive. But in all honesty the food is difficult to fault at any outlet at this hotel, room service was also very good with excellent choice, as was the food pool side although a little on the slow side arriving. It would be our choice to certainly return to Fairmont The Palm again in the near future, and would definitely recommend to anyone.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded yesterday
Dear Robert, Thank you for sharing your recent experience at Fairmont The Palm. We are delighted to hear that you enjoyed your stay and that our team was able to exceed your expectations. Your feedback regarding the pool area is well noted, especially the suggestion for gradual steps for easier access. We appreciate your detailed comments on the dining experience at Flow and Seagrill. It's wonderful to know that you found the food choice and quality to your satisfaction. Rest assured, we will take into consideration your suggestions for improvement, including the addition of a pasta cooking station and a more varied salad selection at Flow. We look forward to welcoming you back soon and thank you for recommending us. Warm regards, Fairmont The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mab54 wrote a review Apr 16
Moscow22 contributions11 helpful votes
Beautiful interior, impeccable service, good beach, outdoor space laid out so that families and kids and adult travelers can be apart, all the restaurants are great especially the Grand Zor (superior food from the Caucasus, Central Asia, wonderful friendly service), terrific spa with very professional and friendly staff, and terrific gym (good equipment, never crowed) and changing rooms with sauna, steam room, all the necessary amenities for freshening up after a work out or swim. Special mention of Asiya and Faith who greeted everyone with huge smiles and went out of their way to help. Highest recommendation.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded yesterday
Dear mab54, Thank you for sharing your positive experience at Fairmont The Palm. We are delighted to hear that you enjoyed our beautiful interior, impeccable service, and the amenities we offer. It's great to know that you found our outdoor spaces suitable for both families and adult travelers, and that you appreciated the diverse dining options, especially at Grand Zor. We are thrilled that you had a wonderful time at our spa and gym, and we will make sure to pass your compliments to Asiya and Faith for their exceptional service. Your highest recommendation means a lot to us. We look forward to welcoming you back soon. Best regards, Fairmont The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lucy H wrote a review Apr 16
1 contribution
Everything was amazing, the rooms were immaculate, staff were so lovely and help full. Kangkana made little birds out of towels, it was a really lovely touch. I came while I was heavily pregnant and they couldn’t do enough, we will definitely be returning in the future.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded yesterday
Dear lucyhJ3873TV, thank you for sharing your lovely experience with us. We are delighted to hear that you enjoyed the immaculate rooms and the helpful staff. We look forward to welcoming you back in the future. Warm regards, Fairmont The Palm.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darren wrote a review Apr 15
Bangor, United Kingdom405 contributions297 helpful votes
My family and I stayed at Fairmont The Palm for 8 nights and overall we had a great family holiday but there were a few small things that made me rate 4/5. First impressions weren't great. We arrived around 3am with 2 young kids who barely slept on our flight from London. The member of staff checking us in was not welcoming at all and I was pretty disappointed to be on the 1st floor. I did request a higher floor with a view. I requested a crib for my 1 year old son, before arrival and at check in. When we got to our room there was no crib and I had to call for one. The room was spacious but next time we would definitely opt for connecting rooms. 2 queen size beds. My 4 year old daughter felt like a princess in her own bed but for 2 adults they are too small. My only other negative was that the shower was terrible. There was a problem with the water. It was either ice cold or boiling hot. No in-between. This was a challenge, bathing the kids after long days at the pool etc. Now to the positives: Besides the check in experience, the rest of the staff were amazing! We are well travelled with the kids and this was one of the best hotels we've stayed in. When using taxis on arrival, the staff would help us with her bags and stroller etc. The pool area was nice, it was clean. The service was great ordering food and drinks. The staff were always smiling and they do a great job. They were also very good with the kids. We used room service a few times for breakfast which was excellent. The eggs benedict was great. The only restaurant I managed to try was the starfish seafood restaurant and it was excellent. All in all we had a good experience but if we were to stay here again I would definitely get 2 bedrooms and a room on a higher floor. Our room was serviced by Ceaser during our stay and he was excellent.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fairmont The Palm, Owner at Fairmont The Palm
Responded 3 days ago
Dear thelifeofdizzy Thank you for sharing your experience at Fairmont The Palm during your family holiday. We are delighted to hear that overall you had a great stay with us. We sincerely apologize for the inconvenience you faced during check-in and the delay in providing the crib for your son. Your feedback regarding the room allocation and the shower temperature is duly noted for our improvement. We are glad to know that you found our staff to be amazing and helpful throughout your stay. It's heartening to hear that your daughter enjoyed her bed, and you appreciated the pool area, room service, and the starfish seafood restaurant. We will ensure your compliments are shared with Ceaser for his excellent service. Should you choose to stay with us again, we will strive to make your experience even more enjoyable. Thank you once again for your valuable feedback. Warm regards, Fairmont The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$251 - C$527 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
391
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Fairmont The Palm - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Fairmont The Palm
Which popular attractions are close to Fairmont The Palm?
Nearby attractions include AURA SKYPOOL (0.4 km), The View Palm Jumeirah (0.3 km), and Nakheel Mall (0.3 km).
What are some of the property amenities at Fairmont The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Fairmont The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fairmont The Palm?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Fairmont The Palm?
Conveniently located restaurants include Seagrill Bistro, The Noodle House - Nakheel Mall, and Frevo.
Are there opportunities to exercise at Fairmont The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fairmont The Palm have airport transportation?
Yes, Fairmont The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairmont The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.